Senior Manager Digital Business Enablers at Auditor-General of South Africa

About the job

• The purpose of this position is to evaluate market disruptions or trends and provide support to business with defining plans to address or analyse data. This is a cross functional role where the incumbent will be responsible for DT demand management, stakeholders management and communication, BU Performance Management and Reporting, digital change management, agile project practitioners and business analysts.
• The incumbent will be responsible for determining business needs, direct and provide guidance on the appropriate digital solutions/options to adequately support business.
• Work closely with key role players within the Digital Transformation business unit (DT BU) and other relevant internal stakeholders to ensure alignment of processes and successful integration of multiple work streams, resources and projects across the entire organisation. In addition the incumbent will be required to interact and engage with multiple internal senior stakeholders and external stakeholders in the delivery of the DT products and services.

The Senior Manager: Digital Business Enablers reports to the Business Unit Leader: Digital Transformation.

Strategic function

• Provide strategic inputs to the strategy of the business unit (BU) and manage the output of the centre to ensure implementation of the BU balance score card (BSC) initiatives.
• Develop, drive and manage the delivery of the digital transformation (DT) strategy and determine innovative solutions that support the AGSA strategy.
• Manage DT demand and prioritization. process defined and managed by DT to gather ideas, initiatives, and needs that will contribute to the business unit.
• DT portfolio, program and project management, Build a centralized view of BI and Data, Intelligence Automation, Artificial Intelligence and Power Platform demand, which includes identifying, prioritizing, authorizing, managing, controlling, and monitoring projects, programs, and other related work to achieve specific strategic business objectives.

Product management

• Establish, manage and oversee appropriate governance, stakeholder engagement plans and communication for designated projects within the DT business unit and portfolio.
• Conduct environmental scanning to keep abreast of changes in the environment and facilitate the digital development requirements to meet the current and future needs of business.
• Lead and direct the project management teams from both a strategic and tactical point.
• Own and manage the DT demand intake, triage, and prioritisation process.
• Maintain an integrated DT portfolio and roadmap across BI, Automation, Power Platform, and AI initiatives.
• Ensure disciplined project initiation, sequencing, and delivery readiness across DT initiatives.[
• Ensure that all projects within the DT have clear defined goals and supporting project team resources.
• Provide expert advice and guidance to business leaders and other stakeholders on various digital concepts and transformation.
• Ensure that the delivery of new products or services is to the appropriate levels of quality, on time and within budget.
• Lead the delivery of an appropriate change management programme relating to digital transformation products which are aligned to key strategic priorities for the organisation.
• Ensure that a clearly defined user acceptance and change management culture is embedded with the delivery of the digital solutions.
• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating team members on progress
• Understanding of system delivery life cycle agile delivery concepts.
• A working knowledge of digital tools, enables and transformation within audit and assurance.
• Understanding of the delivery of assurance type projects
• Strong analytical skills
• Champion best practice in digital solutions and provide an advisory role to the business on all digital solutions/matters.
• Educate and train all stakeholders in relation to DT products and services.
• Oversee the delivery of all DT interventions/activities in the BU’s as per the agreed plan.
• Collaborate closely with the IT team to ensure successful delivery of products and services.

Reporting and Monitoring:

• Manage DT BSC and Wokrkplan performance management and reporting i.e weekly, monthly and quarterly reports
• Report progress of the programme at regular intervals to the line manager and relevant governance bodies as appropriate.
• Constantly monitor, evaluate and develop organisational processes to improve the efficiency and effectiveness of the DT products and services that’s supports the AGSA strategy.

Business Value Realisation

• Define and track business value, benefits, and performance metrics for DT initiatives.
• Ensure benefits realisation plans are embedded from demand through delivery and post‑implementation.

Stakeholder Management

• Build and maintain strategic relationships/partnerships with the relevant stakeholders and or research institutions that enhance the digital transformation value proposition.
• Build and sustain value adding relationships with internal stakeholders to conduct relevant micro environmental scanning and or needs analysis that will inform relevant research projects for the BU.
• Create awareness of the overall DT strategy and ensure it is implemented throughout the organisation.
• Provide strategic support and guidance to internal stakeholders on DT technologies/strategies in order to ensure alignment within portfolios and organisation.
• Collaborate with internal stakeholders portfolio and contribute in delivery of digital transformation related products and processes in the organisation.
• Partner with support and business lines to understand business value that can be achieved through the use of intelligent automation, data science, data and analytics.
• Manage service level agreements (SLAs).

People Management

• Cascade the BU BSC at centre level.
• Implement the activities outlined on the BU People Plans.
• Provide leadership and direction for the centre and manage team performance to drive productivity.
• Contribute to transformation/culture plans.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Determine the mix and level of capability required to enable the centre to support the BU and organisational objectives.
• Contribute to transformation/culture plans.

Financial Management

• Compile the centre budget and contribute to the development of the business unit’s budget.
• Manage the centre expenditure.
• Ensure compliance with internal processes and procedures.
• Ensure compliance with SCM in AGSA.
• Contribute to the risk assessment activities in the BU. Continually identify, assess, monitor, report and reduce DT-related risk within levels of tolerance as defined in the DT Risk Register. Not new. Just elevating Risk Assessment

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Formal Education

• This position requires a minimum postgraduate qualification

Experience

• Stakeholder management experience essential
• Client account management experience
• Through understanding of the audit lifecycle
• Preferred experience in the delivery of digital solutions (RPA, AI)
• Preferred experience in digital transformation of assurance functions
• Preferred experience in audit
• Knowledge and experience in current emerging technologies and their relevance in digitally transforming the audit and assurance functions.
• Experience in design thinking and innovation
• Experience in process improvement for design and efficiency upliftment in the assurance area
• Preferred experience in digitally transforming audit functions of audit firms
• At least 7 years minimum management experience is required