Jobs at DSV

Minimum Requirements

• Grade 12
• Accounting Degree or Similar Essential
• Intermediate Computer Literacy level in MS Word, Excel, PowerPoint and Outlook.

Job Related Requirements

• In the process of studying for the qualification of a Chartered Accountant

Main purpose of the role

• To follow the SAICA program in order to qualify

Duties and Responsibilities

• The position entails a 3-year training programme as part of the SAICA TOPP Programme where the aim will be to finally qualify as a CA(SA)
• The position will involve 3 rotations per year, where 4 months will be spent in a department at a time.
• Trainees will also be eligible for sufficient study leave when writing their APC exam.
• Trainees will have access to mentors who will support and encourage them during their exams and studies.
• DSV will pay for the trainees’ preparation courses and exams for both ITC and APC
• Growth under a finance team with wealth of experience and a passion to develop the profession

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Main Purpose of The Role:

• Hunt of New Business from new clients and serve as the main point of contact for customers, providing exceptional service and fostering positive relationships, maintain and grow existing customer base for the allocated region and meet monthly and annual retention targets.

Minimum Requirements:

• Minimum 3 years Key Account Management / sales experience.
• Presentation skills.
• Seek and grow new client base in the logistics market for the allocated Region and meet monthly and annual new business targets that have been set.
• Support all aspects of the account relationship as a primary point of contact for customer.
• Ability to investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
• Collaborate with internal teams to address customer issues effectively.
• Maintain accurate records of customer interactions, transactions, and enquiries via CRM.
• Generate key performance monthly reports as needed to track customer service metrics and performance.
• Identify root causes of customer issues and implement solutions to prevent recurrence.
• Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
• Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
• Help identify all potential risks and develop mitigation plans.
• Identify and implement continuous Improvement initiatives.
• Maintain client base as per MAS requirement, grow revenue via extraction of additional opportunities within the client base.
• Work closely with Operations to deliver high level of service to customers.
• Works with Finance as needed to collectively resolve any discrepancies and assist with invoice and payment resolution.
• Proactively manage and monitor and present customer/’s KPI’s through data quality processes.
• Become a part of an account focused cross-functional team that proactively participates in the account planning, sales support & delivery process.
• Analysis of sales-related information and report weekly to the regional sales manager.
• Maintaining client data and updating regularly.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery (preparation and presentation).
• Create sustainable value for customers by adopting an innovative approach to their business.
• Meet the expected client call ratio KPI as indicated by your manager and agreed MAS in achieving retention targets set.

Electives

• Strong personal characteristics, energy, drive, focus, motivation, responsibility.
• Self-motivated and ability to use own initiative, with the ability to work without supervision.
• Well-developed time management skills - ability to work to deadlines and with timetables.
• Multitasking is essential.
• Project management of initiatives where required.
• The ability to seek opportunities for synergy and integration.
• Business acumen – analyzing financial information, dealing with complexity, problem solving and using sound judgment.
• Identifying critical operational or other issues and recommending solutions.
• Ability to continuously review / refine processes to achieve the optimal solution.
• Strong administrative skills with high attention to detail.
• Strong business development skills.

Computer packages:

• MS Outlook, Excel, PowerPoint (Intermediate).
• Advanced skill would be advantageous.

Qualifications:

• Matric (Essential).

Duties and Responsibilities:

• Seek and grow new client base in the distribution market for the allocated region and meet monthly and annual new business targets that have been set.
• Manage client relationships.
• Monthly billing and financial reporting shared with the various stakeholders.
• General administrative duties – daily.
• Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional Sales Manager.
• Maintaining client data and update regularly.
• Continuous reporting on competitor and industry analysis.
• Assist in tender/proposal production and delivery. (preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure that the required monthly and accumulative targets are met.
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication.
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships.
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System.
• Meet the expected client call ratio KPI as indicated by your manager.

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Job Related Requirements:

• 3 – 5 years in Software testing experience and/or 3 - 5 years experience in Delta All facets.
• Validation /Pharmaceutical or Equivalent qualification or related field recommended.
• Proven industry experience in validation ideally within a GWP distribution environment recommended.
• A working knowledge and practical experience with equipment qualification (RA, URS, DQ, IQ, OQ, PQ and PR) protocol and report compilation recommended.
• Strong troubleshooting, mathematical, analytical and problem-solving skills.
• Knowledge of industry best practices (e.g. GAMP and ISPE) across a range of computerised systems recommended.
• Excellent report writing and data interpretation.

Computer Literacy Level:

• Advanced Microsoft Office knowledge

Main Purpose of the Role:

• Computer system Validation
• Risk Analysis
• Effectiveness check reviews
• CAPA Reviews

Duties and Responsibilities:

Duties will be varied however the key duties and responsibilities are as follows:

• You will be responsible for maintaining validation and calibration schedules while liaising with contractors.
• To prepare validation documentation to meet 21 CFR Part 11, WHO, SAHPRA, etc; Plans, Protocols and Reports
• To ensure assigned validation exercises are conducted in a timely manner and in compliance with GWP and project milestones.
• To participate in Change Control assessments and project meetings to ensure the compliant status of affected equipment is not compromised.
• To participate in corporate, regulatory and internal audits as necessary.
• Focus on Computer, facility and transport validation studies and maintain GWP compliance at all times.
• Managing of site validation documentation and completion of validation risk assessments.
• Preparation and Review of Departmental SOPs.
• Work with QA, Operations, Maintenance and other departments to resolve audit findings.

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Job Description

• Responsible for overseeing all tax-related matters for the operational entities in South Africa, Angola, Mozambique, and Zambia.
• This role consolidates responsibility for indirect tax (VAT), direct corporate tax, transfer pricing, and withholding tax compliance, reporting, and advisory support across the region.
• Act as a central point of tax expertise within the Shared Service Centre and liaise with local finance teams, external advisors, tax authorities to ensure full compliance and to support strategic tax planning.

Key Responsibilities

• Direct Tax (including CIT, WHT, Transfer Pricing and ad hoc requests).
• Maintain up-to-date knowledge of local tax laws and changes across the region and assess their impact on the business
• Implementation and monitoring of internal controls related to the direct tax treatment of transactions
• Ensure accurate and timely preparation of monthly, annual and provisional tax calculations (including deferred tax)
• Liaise with finance departments to ensure accurate recording and reporting of tax journals based on the tax calculations performed
• Handle all matters related to Withholding Tax compliance and advise on treaty applications and interpretations
• Monitor and manage the preparation of annual Transfer Pricing local files in support to the Group Tax Transfer Pricing team
• Ensure accurate and timely filing of Corporate Income Tax, Provisional Tax, Withholding Tax and other relevant returns
• Lead tax audits and correspondence with tax authorities, ensuring appropriate risk management and resolution strategies
• Coordinating and responding to direct tax audit requests (both internal and external audits)
• Manage relationships with external tax advisors and coordinate local tax filings and requirements as needed
• Identify training opportunities for Shared Services’ staff and ERP systems configuration changes necessary to increase the accuracy and completeness of the direct tax returns.

Indirect Tax (VAT)

• Maintain up-to-date knowledge of local VAT laws and changes across the region and assess their impact on the business;
• Implementation and monitoring of internal controls related to the VAT treatment of transactions;
• Ensure accurate and timely preparation of the monthly VAT control account reconciliations including liaising with the finance departments to ensure processing of required journal entries;
• Ensure accurate and timely preparation of monthly VAT calculations and filing of the VAT returns, including supplementary returns (such as SAFT) where required;
• Lead VAT audits and correspondence with tax authorities, ensuring appropriate risk management and resolution strategies;
• Coordinating and responding to VAT audit requests (both internal and external audits);
• Identify training opportunities for Shared Services’ staff and ERP systems configuration changes necessary to increase the accuracy and completeness of the VAT calculations and returns.

Requirements

• Minimum qualification : Bachelor's degree in Tax, Accounting, or related field. (it will be advantageous to have a Professional Certification (CA(SA), HDIP Tax, MCom in Tax)
• Advanced skills on MS Word, Excel, PowerPoint & Outlook
• Minimum 7 years’ experience in tax roles, ideally within a multinational or shared service environment.
• Strong knowledge of VAT, Corporate Income Tax, Transfer Pricing, and Withholding Taxes.
• Knowledge of internal controls, process and procedures required.
• Excellent analytical, communication, and stakeholder management skills.
• Proven ability to manage cross-border tax issues and work with diverse teams and stakeholders. Ability to establish and maintain strong relationships
• Realization, value creation, ROI and the achievement of results and outcomes
• Experienced in business development and process optimization with Finance/Tax Function
• Forward-looking with a holistic approach to operations and finance/taxation
• Organized with a natural inclination for planning strategy and tactics
• Able to work effectively at all levels in an organization
• Acute business acumen and understanding of organizational issues and challenges

Added advantages

• SARS EFiling knowledge & experience
• SAP S4 Hana
• CA(SA), BCom Taxation, Accounting and Masters or Post Graduate qualification in taxation or equivalent.
• Experience in African jurisdictions, especially South Africa, Angola, Mozambique, and Zambia, is highly advantageous.
• Proficiency in Portuguese (written and spoken).
• Experience in Finance Project Management

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Main Purpose of the Role:

• To manage and head up the Client Retention Team which includes the Account managers, Estimates and the On-site team.
• To drive KPIs, business processes and support the commercial team on our Protect, Grow and Innovate strategy.

Job Related Requirements:

• Gr12
• Relevant Tertiary Qualification will be an advantage
• Minimum of 8 years’ experience in Freight Forwarding
• Must have at least 5 years of senior management & people experience
• 2 years Client facing experience
• Must have financial experience e.g. Rates and Debtors
• Experience in estimates an advantage
• Valid driver’s license with own reliable vehicle

Electives:

• Understanding of accounts and international freight forwarding across all modes of transport
• Sales & Commercial training Courses
• Risk experience
• Presentation Experience
• Conflict resolution
• Must be fluent in English and Afrikaans, both written and verbal
• Must have a high standard of business writing skills
• Forward Thinking
• Solution Orientated
• Strong Interpersonal skills and the ability to communicate at all levels
• Self-motivated and willing to use initiative
• Affinity for working with people
• Taking responsibility and accountability
• Assertive

Duties and Responsibilities:

• Manage and support the Key Account Management team, Estimates and On-Site team
• Drive key delievrables and KPIs within these teams
• Support business requirements
• Drive and deliver on growth targets within the Retention Client Base
• Build and develop relationships with the Gauteng client base
• Drive efficiencies and identify, manage and mitigate risk
• Managing people’s performance and growth to create a sustainable business environment
• Develop and initiate industry and product relevant solutions and best practice to differentiate DSV as market leaders.
• Ensure service excellence by recruiting and developing high performance team members.
• Compile budgets in order to forecast accurately and plan for sales and operational planning.
• Lead the retention team in line with the company's strategic initiatives within and across business units.
• Effectively interact / liaise with relevant stakeholders in order to achieve excellent service levels to the client

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MAIN PURPOSE OF THE ROLE:

• The role of Logistics Engineer optimizes operations by analysing data, processes, and material flows to identify improvements.
• The role implements changes, develop business cases, and ensures sustain improvements through effective change management.
• Collaborating with various teams, the role furthermore standardizes best practices, drives innovation, and oversees sustainability efforts.

DUTIES & RESPONSIBILITIES:

• Evaluate and analyse data, processes and material flow related to existing operations in order to identify improvement opportunities.
• Implement initiatives and monitor quantitative benefits of changes.
• Responsible and accountable for implementation of CIP through related studies and other methodologies (5S, Lean, TOC, etc.).
• Lead a cross functional team to ensure implementation of projects.
• Develop business cases for financial investments where required, including ROI calculations, quantified value, productivity improvements, etc.
• Documenting, monitoring and communicating project timelines, milestones and objectives.
• Follow disciplined change management process to ensure that implemented changes are sustainable.
• Problem solving facilitation and training where required.
• Working closely with Project & Implementation, Solutions & Pricing & Applications Engineering teams to ensure standardization of best practices in DSV.
• Training on Lean, Six Sigma & Change Management.
• Coaching of staff on Job clocking and Resource Planning .
• Monitor and report on Job clocking and Resource Planning over multiple operations.
• Implement automation and mechanization initiatives.
• Support major changes (tactical) within the warehouse with regards to processes, MHE, WMS, automation and mechanization.
• Manage and grow junior/graduate/intern/student logistic engineers.
• Drive Sustainability initiatives and facilitate sustainability related forums
• Contribute to and oversee CO2 emissions reporting

JOB-RELATED REQUIREMENTS:

• Minimum 2 years engineering, warehouse and logistics industry experience
• Bachelor’s Degree in Industrial Engineering
• Unendorsed license and own transport
• Ability to travel around in SA as well as globally if required
• Must have experience in Lean / CIP methodology
• Introduction to Change Management
• Advanced Excel and Intermediate Autocad skills: > 1 years experience
• Strong organizational skills and the ability to handle multiple responsibilities
• Exceptional analytical skills and ability to pay attention to detail
• Strong project management skills
• Able to develop and deliver presentations to managers and executives
• Informed of technical changes and industry trends
• Must possess excellent communications skills, must be self-motivated and a team player
• Strong writing skills with experience documenting design methodologies to create logistics solutions and responses to RFP’s
• Ability to learn new software applications
• Ability to train staff on new processes and software at all levels of business

Additional Computer Skills:

• Advanced MS Excel
• MS Visio
• MS Project
• Data Analytics Experience
• AutoCad drawing and measurements
• Power BI (Beneficial)
• Minitab (Beneficial)
• SQL (Beneficial)

Electives:

• Warehouse Design and Costing
• Pricing and Solutions RFQ’s
• WMS / ERP Systems skill and experience: > 1 year;
• Customer relationship management experience: > 1 years;
• Highly adaptable to change
• Sound knowledge of engineering economics and fundamental accounting principles
• Six Sigma Green Belt or Black Belt
• Data Cleaning & Analytics
• Experience in job clocking and resource planning
• Sustainability initiatives and measurement and reporting of carbon emissions
• Change Management (PROSCI) certification
• Project Management (PRINCE2) certification

Additional Job Information:

• Team player
• Well presented (meeting with clients and suppliers)
• Assertive
• Deadline driven and can work with little supervision to achieve objectives
• Organized with a structured approach
• High attention to detail and quality of work

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Job related requirements

• Matric – Grade 12
• Minimum of 5 years’ operational experience in the logistics or courier environment
• Ability to do MS Excel spreadsheets with Pivot tables, charts and formulas ·
• Comprehensive knowledge of the LRA and BCEA ·
• Ability to liaise effectively with clients and colleagues at various organizational levels ·
• Punctuality and good time management skills ·
• Good administrative skills & daily planning skills ·
• Ability to adapt to a rapidly changing environment/technology ·
• Ability to work under pressure & meet deadlines without fail ·
• Ability to work without supervision ·
• Excellent verbal and written communication skills ·
• Ability to work beyond scheduled working hours ·
• Flexibility to travel ·
• Own reliable transport and a valid unendorsed code 8 driver’s license

Electives

• Make quick and clear decisions while adapting to changing circumstances ·
• Manage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflict ·
• Grow teams and increase productivity through performance management ·
• Define and measure performance goals and hold self and others accountable to achievement of goals ·
• Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions ·
• Work independently, but within the boundaries prescribed by DSV policies and procedures

Main purpose of the role

• Manage and support all administration and operational functions to drive operational excellence and meet customer requirements.
• Analyze statistics and write reports, contribute towards the achievement of client / company’s operational objectives.

Duties and Responsibilities

• Oversee overall site operations
• Oversee Administration and operational functions to ensure compliance to SLA
• Completion of Monthly Reports
• Assisting clients with queries and discrepancies
• Planning of Leave / Yearly and daily
• Performing quality controls – KPI’s, SLA
• Compile daily reports and send to assigned client staff
• Address SLA failures
• Manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff
• Manage cost and productivity on sites
• Managing staff’s performance and growth to create a sustainable business environment
• Managing and controlling resources and risk management.
• Facilitate site meetings
• Drive cost saving initiatives
• Allocate and manage staff resources according to changing needs
• Staff training and induction
• Set and drive operational objectives