Jobs at FedEx Express

Description

• Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills
• FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
• All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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Description

• Enterprise Regional Sales; Enterprise Regional Account Strategy Development & Implementation; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring
• Are you a Strategic Sales Leader Ready to Define the Future of Global Logistics?
• We are seeking a high-impact, results-driven Worldwide Regional Account Executive to manage and significantly grow our most strategic enterprise relationships across the region. This is not a transactional role; you will act as a trusted advisor, leveraging the full power of our global network to deliver bespoke, complex logistics solutions to major multinational corporations.
• If you thrive on landing and expanding multi-million-dollar contracts, architecting sophisticated supply chain strategies, and achieving breakthrough results, we invite you to join our elite team.

The Mission: Driving Enterprise Growth and Strategy

• As the Worldwide Regional Account Executive, you will be the commercial CEO of your assigned accounts. Your primary mission is to deepen partnerships, identify strategic opportunities, and translate complex client challenges into high-value, integrated logistics solutions that drive mutual success.

The core of your role:

Strategic Account Leadership & Growth

• Enterprise Strategy Development: Design, champion, and execute comprehensive account strategies that align with both client and corporate goals, driving multi-year revenue growth and market share capture.
• Complex Solution Architecture: Act as the strategic lead in creating bespoke, high-value proposals for complex, integrated logistics, air freight, ground, and supply chain management services.
• Negotiation Mastery: Lead high-stakes contract negotiations and pricing proposals with executive-level stakeholders, maximizing profitability and long-term client retention.

Executive Engagement & Influence

• C-Suite Relationship Building: Cultivate and maintain deep, trusted relationships with senior executives (CFOs, COOs, Supply Chain Directors) to ensure alignment and sponsorship for large-scale projects.
• Professional Presentation: Deliver compelling, high-impact presentations that clearly articulate value, ROI, and our unique competitive advantage.
• Market Intelligence: Serve as the internal expert on customer challenges, market trends, and competitor activities, informing regional and global sales strategies.

Operational and Commercial Alignment

• Cross-Functional Orchestration: Coordinate seamless pre-sales, account activation, and post-sales activities, working closely with operations, legal, finance, and customs compliance teams to ensure flawless execution.
• Proactive Retention: Implement robust customer retention programs and lead regular business reviews to solidify partnerships and identify expansion opportunities.

Required Experience & Expertise

• Industry Experience: Minimum 7+ years of progressive experience in Enterprise/Strategic Account Sales within the Logistics, Air Freight, or Supply Chain industry.
• Domain Knowledge: A deep, demonstrable understanding of complex international courier/logistics operations, customs procedures, and modern supply chain optimization.
• Sales Track Record: Proven track record of developing and closing multi-million dollar deals with major multinational corporations (complex sales cycle expertise is critical).

Core Competencies (Skills)

• Negotiation Mastery: Exceptional skill in leading high-stakes contract and pricing negotiations.
• Executive Presence: High-level competence in C-Suite relationship building and influencing executive-level stakeholders.
• Communication: Exceptional Written & Verbal Communication Skills, necessary for internal alignment and external client engagement.
• Presentation Skills: Ability to deliver compelling, high-impact presentations that clearly articulate value and ROI.
• Financial Acumen: Strong understanding of profitability, pricing strategies, and financial implications of supply chain solutions.
• Strategic Planning: Ability to design, champion, and execute comprehensive, multi-year account strategies.

Location & Logistics

• Base Location: Must be based in Johannesburg, South Africa.
• Travel: As and when required for strategic client meetings and business development.
• Flexibility: Required flexibility to occasionally engage with global teams across different time zones to coordinate cross-functional efforts.