Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Key Purpose
- The Business Analyst acts as a critical bridge between healthcare business vision and technical execution. Your primary mission is to translate high-level business needs into granular, actionable requirements to ensure the implementation team has a clear roadmap for development.
- Beyond documentation, you will provide end-to-end support throughout the project lifecycle. This includes overseeing the Release Management process, conducting rigorous post-release monitoring, and playing a lead role in End-to-End (E2E) Testing and User Acceptance Testing (UAT) to secure final business sign-off.
Key responsibilities
- Requirements Elicitation: Assist in planning and facilitating requirements workshops (JAD sessions) with healthcare stakeholders to capture "as-is" and "to-be" processes.
- Documentation Excellence: Produce high-quality Business Requirement Specifications (BRS) and Functional Specifications (FRS) that clearly define project objectives and user needs.
- Visual Modeling: Utilize UML diagrams (such as Use Case, Activity, and Sequence diagrams) to visualize system behavior and business workflows.
- Stakeholder Engagement: Act as a liaison to resolve requirement conflicts and ensure alignment between clinical users and the engineering team.
- Risk & Issue Management: Proactively identify and document project risks, assumptions, and dependencies that could impact software delivery.
- Quality & Testing: Support the QA process by performing System Integration Testing (SIT) and coordinating User Acceptance Testing (UAT) to ensure the solution meets business goals.
- Continuous Improvement: Identify opportunities for process optimization within the healthcare digital ecosystem.
Core competencies
Technical & Professional
- Analytical Thinking: Ability to decompose complex healthcare problems into manageable logical components.
- Elicitation Techniques: Familiarity with various gathering methods (interviews, surveys, shadowing, and workshops).
- SDLC Knowledge: A foundational understanding of the Software Development Life Cycle (Agile/Scrum preferred).
- Testing Aptitude: Basic experience in creating test cases and validating software against requirements.
Behavioural
- Adaptability: A "self-starter" mentality with the ability to pivot between different projects and shifting priorities in a fast-paced environment.
- Communication: Strong verbal and written skills, with the ability to explain technical concepts to non-technical healthcare staff.
- Ownership: A high degree of accountability for deliverables, with a growth mindset toward receiving feedback and mentorship.
- Detail-Oriented: The ability to maintain precision while navigating high-level project goals.
Education and Experience
- Degree: BCom or BSc in Informatics, Information Systems, Computer Science, or a related 3-year IT qualification.
- Experience: Minimum of 3+ years in a functional Business Analyst role, within a software development environment.
Technical Proficiency
- Data & Messaging: Working knowledge of SQL for data querying, along with JSON and XML for data interchange.
- API & Documentation Tools: Proficiency with industry-standard tools including:
- Testing/Exploration: Postman, SOAP UI, or Swagger.
- Modelling & Documentation: Enterprise Architect, Confluence, and JIRA.
- Technical Writing: Proven ability to draft comprehensive technical and architectural specifications (e.g., API mappings, data dictionaries).
SDLC & Methodology
- Frameworks: Practical exposure to Agile methodologies (Scrum/Kanban).
- Systems Knowledge: A solid grasp of the Software Development Life Cycle (SDLC), including:
- Fundamental database structure design.
- Technical change control processes.
- Unit testing principles and quality assurance.
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Key Purpose
- To provide support to the Reputation Management function and to contribute to the delivery of professional and efficient influencer relations. To ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products, and key initiatives.
Areas of responsibility may include but not limited to:
- Support the Reputation Management function and contribute to the delivery of professional and efficient. influencer relations, across traditional and social media.
- Ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products, and key initiatives.
- Provide strategic and administrative assistance to Head of Reputation Management and deliver a professional and efficient media relations service for Discovery.
- Build and maintain good working relationships with journalists, bloggers, influencers, and other stakeholders.
- Assist with events such as media conferences, interim and final year-end results presentations, and sponsorship activities and events.
- Support a variety of campaigns across the Discovery businesses by defining goals, analysing problems and exploring opportunities for brand promotion.
- Provide strategic reputation support across the various projects and take accountability for the PR and social media element of these projects.
- Create a variety of content, both developing content ideas, writing and curating content.
- Producing reports.
- Coordinate the development of media releases, speeches, social media content, video, and any other external communications material in collaboration with the content team.
- Respond promptly and accurately to queries from individuals, journalists, and other organisations.
- Monitor and gather insights into industry development and best practices and giving feedback to the business.
- Develop innovative, creative, and unique approaches to influencer marketing.
Competencies
- Exceptional verbal and written communication skills.
- Exceptional writing and editing skills.
- Strong interpersonal skills and emotional intelligence.
- Enjoys working with people, networking, and influencing.
- Ability to handle client-facing meetings with ease (essential skill)
- A positive attitude, creativity, and confidence to approach stakeholders, internal and external to achieve objectives.
- Focused on delivering results and meeting customer expectations.
- Effective project management and outstanding time management skills.
- A passion for working with social influencers and using digital platforms to create brand awareness.
- An understanding of the South African online communities.
- The ability to work independently in fast-paced, deadline-driven environments.
- The ability to handle multiple campaigns simultaneously.
- Excellent personal organisation skills and superb attention to detail.
- Relationship builder with ability to adapt to shifting priorities.
- Self-starter, with the agility and willingness to work on both administrative duties and engage with senior (EXCO) stakeholders.
- High level of computer literacy, including the ability to research online and learn how to use new online tools.
- Proficiency in all Microsoft Office applications.
- Familiarity with current and emerging digital media platforms such as Google, Facebook, Twitter, LinkedIn, YouTube, Instagram, TikTok, etc.
- Highly collaborative style and experience developing and/or implementing communications strategies.
- Ability to thrive in a fast-paced environment.
Education and Experience
- Honors degree in Media, Corporate Communications, PR, Business Studies or similar.
- Minimum 2-5 years of media/stakeholder relations experience in corporate communications, PR, digital, marketing, or similar in financial services, management consulting, journalism or similar space. Agency or consultancy experience advantageous.
- Working experience in financial services sector preferable.
- Proven track record and journalist/producer network in respect of media relations.
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Key Purpose
- Our Commissions department is looking for a great person to join their team as a service consultant to service broker houses and franchises with all related billing and commissions’ queries.
Areas of responsibility may include but not limited to
- Answering inbound calls timeously
- Dealing with predominantly telephonic and occasionally email queries
- Assisting franchises/brokers with Health, Life and Group Life and Vitality queries
- Submitting of reports to brokers
- Review and recommend improvements to existing processes
- Implement and maintain internal controls to ensure best practice
- Perform any other related functions requested by management
NB: The role is not limited to the key outputs mentioned above
Personal Attributes and Skills
- Perform a variety of administrative responsibilities
- Ability to multi-task and attention to detail is vital
- Ensure that delegated tasks are performed within proper time frames
- Prioritise workload and address any immediate issues as and when they arise
- Effective communication at all levels within the organisation (written and telephonic)
- Client centric servicing and positive problem solving approach
- Excellent time management
- Deadline conscious and able to work under immense pressure
- Work independently, but open to team work when necessary
- Takes responsibility for actions and projects
- Upholds ethics, values and demonstrates integrity
- Adapts to changing circumstances, new ideas and change initiatives
Education and Experience
Essential:
- Matric Certificate
- 1 year Call centre experience within a financial service industry
Advantageous:
- year Call centre experience dealing with brokers
- 1 year experience with Discovery Life products
- Post-graduate degree or equivalent
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Key Purpose
- The Business Intelligence (BI) developer is responsible for designing, implementing, and supporting ETL solutions according to defined frameworks. The right individual will in addition possess the skills and capabilities to design and implement new frameworks required by the team to keep with evolving changes in sources and technologies. Construction of complex BI Solutions based on requirements of business area owners and/or specifications produced by the BI Architects and Systems Analysts.( BI Solutions imply ETL / Analytics / Presentation).Driving Engagement and building relationships with key stakeholders which include Systems Analysts, BI Architects and Business area owners. The BI Developer should have a firm grasp of BI implementation methodologies especially in a dimensional data warehouse environment using the Microsoft BI stack as a basis for required development.
The candidate should possess the following:
- Analysis and Communication Skills
- Data gathering, research and analytical abilities so as to develop insightful conclusions and generate solutions to address user needs
- Conceptualize and design solutions
- Support and coach other junior systems and business analysts
Areas of responsibility may include but not limited to
- The BI Developer must be able to construct complex BI solutions based on specifications produced by BI Analysts. In addition to working off specifications, the incumbent should been quite adapt at conceptualizing and implementing solutions based on technical discussions with team members.
- Interact with business and system analysts to resolve problems.
- Collaborate with analysts to understand source structures, evaluate requirements and finally deliver a solid solution.
- Conduct data analysis on various source systems as part of the solution development process.
- Develop and maintain SSIS packages
- Create required database structures
- Develop and maintain T-SQL code
- Analyse SQL execution plan to optimise performance
- Develop SSAS models
- Workshop solutions with Systems Analysts and Architect to compile relevant technical specifications
- Contribute to the development of architectural guidelines and standards
- Prototyping, Research and Development of new techniques and solutions
- Team engagement champion
- Scheduling business processes via ETL tools
- Excel Reporting and scripting – advanced charting, conditional formatting.
- Understand and resolve complexities working across multiple database platforms
- Develop PowerBI and SSRS reports
- Must be able to read and maintain code not written by yourself.
- Have experience following a formal SDLC as part of solution delivery.
- Optimise ETL processes as well as SQL queries by analysing query execution plans.
- Maintain code repositories for version control of developed solutions.
- Peer review of code and solutions developed
- Create and maintain metadata repositories
- Implement database structures according to specifications and guide on improvements (indexes/partitioning etc.) where necessary.
- Perform ETL support on a standby basis to ensure that the ETL batch completes within SLA
Personal Attributes and Skills
- Ability to design and implement complete ETL processes using SSIS and T-SQL.
- Strong ETL experience in loading slowly changing dimensions as well as transactional and snapshot fact tables.
- Strong reporting experience using Microsoft data technology stack such as (, SSRS, Power BI)
- Ability to design and implement semantic models using SSAS
- Ability to write DAX and MDX query
- Proven experience with working with large datasets in the region of billions of records.
- Experience on working with delta datasets and versioned history on target tables.
- Solid experience in understanding ERD’s and source-to-target mappings as well as producing source-to-target mappings of solutions.
- Strong SQL query writing ability (across database environments e.g. Oracle, Netezza, Postgres etc) with a firm understanding of analytical functions.
- Must be able to evaluate technical ETL solutions for inefficiencies (from a database and code perspective) and implement optimization.
- Strong database fundamentals and data modelling knowledge (normalization and de-normalization).
- Good understanding of ODS, data warehouse, data mart, cube, and database technologies.
- Strong analytical and problem solving skills.
- Navigating ambiguity and complexity
- Excellent oral and written communication skills.
- Added advantage of Data mining and BIG data technology including (Python, Spark, H2O)
Education and Experience
- National Diploma in IT (BTech) – Essential
- Bachelor of Science (Information Systems, Computer Science, Mathematics) – Advantageous
- Microsoft Business Intelligence certifications will be an added advantage
- Minimum 5 years’ experience in BI with over 3 years’ experience in implementing complete BI solutions within an enterprise data warehouse.
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Key Purpose
- This team is responsible for the Discovery member application published to the Play Store. They work with other Discovery business units to deliver innovative solutions to all members.
- Within the Digital system area, the iOS developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.
- iOS developers support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.
- iOS developers in the Digital area must be able to technically support and maintain the deployed applications on dev, test and production environments.
Areas of responsibility may include but not limited to
Senior iOS developers must have a competent understanding of:
- The system development life cycle and can explain the developer’s role in each stage
- The defined system development tools, processes and workflows
- The distinction between business, functional and non-functional requirements and how to implement them
- The importance of delivering high quality source code and how to achieve it
- The technologies used and the systems components structure
- The domain and business terminologies and link them back to system implementations
Senior iOS developers should be able to demonstrate that they can:
- Develop, test, and maintain the deployed application software with high quality
- Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
- Perform accurate development estimation
- Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
- Research new techniques, tools, and best practices and share that knowledge with the team and community
- Maintain high standards
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments Within 6 months of being in the position, a senior iOS developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.
Personal Attributes and Skills
Behavioral Skills
- Excellent written and oral communication skills (English)
- Ability to work in a self-driven, complex environment with multiple and changing priorities
- Ability to focus on deadlines and deliverables
- Ability to think abstractly
- Ability and desire to quickly learn new technologies
- Clean code thinking
Technical Skills
- Project Management
- Business Writing Skills
- Presentation and Facilitation Skills
- Process Mapping
- Software testing pack design, functional testing
Responsibilities
- Maintain and extend existing development activities
- Work with customers to determine project requirements
- Design software to fulfil customer requirements
- Develop software from requirements and specifications
- Find and repair software defects; unit testing, UI automation testing
- Stay current with Apple and iOS standards and guidelines
- Documenting development work done
Education and Experience
Minimum
- Informatics degree or Diploma
- 4+ years’ experience developing iOS applications
Advantageous
- 2+ years’ user interface analyst experience
- Software Engineering related degree/qualification
- Honours degree
- Business experience and product knowledge
- Experience in Objective-C is beneficial
Methodologies
- Waterfall and Agile
- Knowledge of OO design principles and development patterns
Tools
- SoapUI (SOAP) / REST client (JSON)
- XCode
- Atlassian tool suite (Jira, Confluence)
Technologies
- iOS
- UML
- XML, JSON
- SOAP and REST Web Service Development
Other
- Software architecture
- JAD sessions
- Data modelling techniques
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Key Purpose:
The successful applicant will be responsible for but not limited to the following job functions:
Assessing the case in relation to the following:
- Members clinical history
- Members benefit structure
- Clinical Information and coding supplied
- Level of care provided
- Appropriateness of the facility
- Appropriateness of the treating doctor
- Appropriateness of treatment
- Managing the benefit for the member and the risk for the relevant scheme through a thorough process to approve or decline Funding to ensure that the member gets the appropriate level of care
- Discharge planning by providing the member with alternatives to receive treatment (This includes Hospital @ Home, Homecare etc.)
Effective and accurate communication to all stakeholders:
- Case update to the provider
- Funding decisions and benefit confirmation to the members
- Request for additional information from the treating doctor or practice manager
- Engaging with Patient Services Manager and hospital staff
- Handling escalations from Providers and internal stakeholders
- Preparing and presenting complex case to clinical review
- Trend Analysis of inefficiencies and proposals to correct
- Appropriate internal case referrals for clinical management
Operational Targets:
- Attend to patients on daily report
- Review all low acuity admission requests
- Quality of processes
Education and Experience:
The following requirements are essential:
- Matric
- Must be a Registered Nurse
- Valid SANC Registration
- 3 years Clinical experience in a private hospital setting (ICU, Trauma/Casualty, Medical/General ward preferable)
- 2 years Managed health care experience
- Microsoft Office (Specifically Excel experience)
- Valid Driver’s License and own transport ( working hours are between 08:30 -17:00 & travel up to 50KM may be required)
- Effective Communication Skills (Verbal & Written)
- Telephone Etiquette
- Active Listening Skills
The following requirements are advantageous:
- 1 – 2 years ICU experience
- Knowledge of DH SOP’s and Process experience (internal only)
- Provider payment arrangements (internal Only)
- Clinical coding knowledge of ICD-10 and/or CCSA
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Key Purpose
- Senior Android developer will support the projects throughout the project lifecycle, including requirements, design, implementation, release and post release support.
Areas of responsibility may include but not limited to
The senior Android developer must have a competent understanding of:
- The system development life cycle and can explain the Java developer role in each stage
- The defined system development tools, processes and workflows
- The distinction between business, functional and non-functional requirements and how to implement them
- The importance of delivering high quality source code and how to achieve it
- The technologies used and the systems components structure
- The domain and business terminologies and link them back to system implementations
Senior Android developers should be able to demonstrate that they can:
- Develop, test, and maintain the deployed application software with high quality
- Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
- Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
- Perform accurate development estimation
- Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
- Research new techniques, tools, and best practices and share that knowledge with the team and community
- Maintain high standards
- Analytical and problem solving skills
- Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
- Excellent written and verbal communication skills
- Can help with quality assurance and provide comments within 6 months of being in the position, a senior Android developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.
Personal Attributes and Skills
Behavioral Skills
- Stress Management
- Time management and prioritization
- Creativeness
- Learning orientation
- Negotiation skills
- Innovation
- Clean code thinking
Technical Skills
- Project Management
- Business Writing Skills
- Presentation and Facilitation Skills
- Solution Architecture
- Process Mapping
- Entity Diagram mapping
- Software testing pack design, functional testing
Education and Experience
Minimum
- 3+ Year IT related Degree or Diploma (BSc/BTech or similar)
- 4+ years’ experience developing Android applications
- Have worked on multiple published apps in the Play Store
Advantageous
- 4+ year user interface analyst experience
- Java related degree/qualification
- Honours degree
- Business experience and product knowledge
- Experience in Kotlin beneficial
- Experience with agile development methodologies
- Experience with automated testing tools and techniques
- Experience with GIT
- Native Android
Methodologies
- Waterfall and Agile
- Knowledge of OO design principles and development patterns
Tools
- SoapUI (SOAP) / REST client (JSON)
- Android Studio
- Atlassian tool suite (Jira, Confluence)
Processes
- ITIL (Incident, Release, Problem Management)
Technologies
- J2EE, Spring Boot
- Android, Java, Kotlin
- WebLogic, Apache
- UML
- XML, JSON
- SOAP and REST Web Service Development
Other
- Software architecture
- JAD sessions
- Data modelling techniques
Method of Application
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