Jobs at IQVIA

Job Overview:

• Support the Project Manager by attending meetings, preparing minutes and action logs, preparing protocol-specific laboratory instructions documents. Under supervision of the Project Manager oversee setup of protocol specific Laboratory Centralized Monitoring requirements.
• Perform routine tasks across assigned studies including site loading, Investigator Portal access, kit shipments, monitoring day-to-day study performance, overseeing Laboratory Centralized Monitoring.
• Work with internal and external teams to manage timely resolution of queries and protocol questions, issues and escalations.
• Use status reports, monitoring tools and outputs to pro-actively identify trends and provide feedback to internal and external teams on performance of Investigator sites and company services.
• Coordinate and communicate with relevant stakeholders, including leading Customer communications and activities during any times when the Project Manager is absent.
• Oversee Project Close-out.
• Ensure outputs are delivered in line with organizational standards, protocol specific requirements and Customer expectations.

Requirements: 

• Bachelor's Degree Life sciences or related field
• 1+ years relevant experience (Clinical, Medical or Healthcare industry preferred) or
• equivalent combination of education, training and experience.
• Demonstrated ability to handle multiple competing priorities and utilize resources effectively.
• Demonstrated ability of critical thinking and problem solving.
• Strong written and verbal communication skills including good command of English language.
• Computer proficiency in word processing, presentation and spreadsheet applications.
• Demonstrated ability to work in a fast-paced environment highly desirable.
• Ability to establish and maintain effective working relationships with coworkers and managers.

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• We are looking for a highly skilled and experienced Sr. Project Manager who will also serve as the Team Leader for our Project Managers. This role is pivotal in driving the success of our financial automation initiatives and managing our portfolio of internal clients mainly.
• You will work fully on remote in an international environment, ensuring consistency and excellence in high value projects by connecting milestones from end to end.

Requirements:

• Fluency in English required.
• 5-7 years of experience as Project Management required, specially related to Automation Projects, Technology, Software Development, desirable in Finance area.
• Familiar with Finance process (e-invoicing, accounts payable, consolidation, planning, etc.) and finance tools and software (SAP, PeopleSoft).
• Familiar with automation technologies (RPA, Python, Alteryx, Power Bi, etc.)
• Experience in people management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects and priorities in a changing environment.
• Knowledge in Agile/Lean/Waterfall methodologies is valued.
• Adaptability to handle dynamic project environments and problem-solving mindset.
• Corporate background is an advantage.

Key responsibilities:

Leadership and Team Management:

• Lead and mentor a team of 2 Junior Project Managers, fostering a collaborative and high-performance culture.
• Provide guidance, support, and professional development opportunities to team members.
• Ensure effective resource allocation and workload management within the team.
• Work with limited guidance, demonstrating the ability to make informed decisions and take initiative.

Project Management:

• Oversee the planning, execution, and delivery of financial automation projects, ensuring they are completed on time, within scope, and within estimations.
• Develop and maintain project plans, schedules, and resources allocation.
• Identify and mitigate project risks and issues, ensuring timely resolution.
• Monitor and bring consistency to the most complex and high-value projects by understanding business needs, setting key milestones, planning and coordinating resources, managing stakeholders, and serving as a liaison between Business and Automation/Analytics.
• Work with limited guidance, demonstrating the ability to make informed decisions based on facts and take initiative.

Client Relationship Management

• Structure and manage the relationship and portfolio of internal and external clients.
• Serve as the primary point of contact for clients, ensuring their needs and expectations are met.
• Work with limited guidance, demonstrating the ability to make informed decisions and take initiative.

Process Improvement:

• Drive continuous improvement initiatives to enhance project management processes and methodologies.
• Implement best practices and standards for project management within the team.

Strategic Planning:

• Collaborate with senior leadership to define and execute the strategic vision for financial automation.
• Contribute to the development of long-term goals and objectives for the Global Finance Automation and Analytics team.
• Excellence-oriented:
• Ensure excellence and high quality of all deliverables in the projects.
• Promote a culture of excellence within the team, encouraging high standards and attention to detail in all aspects of project management.

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Job Overview

• Provide management and service delivery excellence of projects, as assigned by Clinical Event Validation and Adjudication (CEVA) management, covering single or multiple EAM (Endpoint Adjudication Management) and OGM (Oversight Group Management) projects. Provide leadership and accountability for all aspects of assigned CEVA projects, working cross-functionally and across the opportunity lifecycle, integrating delivery into one seamless and transparent program for customers in areas of Endpoint Adjudication Committee coordination, Core Laboratory coordination, Image Review Committee coordination, Data Monitoring Committee administration, Safety Monitoring Committee administration and Steering Committee/Advisory Board administration, where relevant.

Essential Functions

• Lead Endpoint Adjudication Committees in conjunction with Core Laboratory coordination, Image Review coordination,  Data Monitoring Committee administration, Safety Monitoring Committee administration and Steering committee/ Advisory Board administration, where relevant, as required per customer and with support and guidance.
• Lead oversight committees (Steering/Advisory Committee, Core Laboratory) as required per customer.
• Manage customer interface and communication for assigned projects.  
• Manage customer deliverables for assigned projects, with minimal support on trials only.
• Develop, finalize, and distribute all project-specific CEVA documents and design all necessary programmed reports and listings relevant to CEVA Endpoint Adjudication Committee coordination, Core Laboratory coordination, Image Review coordination, Data Monitoring Committee administration, Safety Monitoring Committee administration and Steering Committee/Advisory Board administration, with support and guidance.
• Work closely with internal and / or external partners to manage development, testing, and use of electronic systems necessary for CEVA project processes, with support and guidance.
• Develop and provide project-specific CEVA process training to CEVA team members, monitors, and investigative site personnel, as appropriate with support and guide.
• Develop, finalize, and distribute all project-specific CEVA documents.
• Manage realization/profitability and revenue recognition for assigned projects.
• Provide leadership and structure for customer service interface from scoping stage, through proposal generation, bid defense to service delivery, and throughout the development and commercial lifecycle of the product with support and guidance.
• Apply specialist expertise in aligned areas and mentor developing specialists within the CEVA department with support and guidance.
• Identify problem areas within the event adjudication process, working with CEVA project and program managers to develop and implement solution.
• Participate in providing historical perspective and input on clients customers and processes, to CEVA project and program managers.
• Manage newer customers with complex projects requirements.
• Attend meetings with internal and external stakeholders.
• Drive business growth by improving customer loyalty through enhanced customer relations and service delivery excellence with support and guidance.
• Participate in sales activities such as sales presentations and proposal development (e.g., capabilities, bid defenses, strategy, costs and text).
• Contribute during audits and inspections for assigned projects.
• Perform CEVA project meeting management including logistics planning and conduct, with support and guidance.
• Serve as back-up for other CEVA Leads as assigned.
• Streamline existing processes using Lean practitioner methods and develop tools to simplify processes helping increase efficiency and productivity.
• Under the guidance of project, program or CEVA management, establish mutually agreed upon working practices with customer, for standardized implementation across projects.

Qualifications and Skills

• Bachelor's Degree in life sciences or educational equivalent in health science or other directly related field and clinical trial knowledge; or equivalent combination of education, training, or experience.
• 5 years Clinical Research Experience
• Previous customer facing experience essential
• Critical thinking
• Project management skills
• Initiative taking
• In depth knowledge of applicable global, regional and local clinical research regulatory requirement, i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines, IQVIA Standard Operating Procedures.;
• Willingness to increase knowledge across Clinical Event Adjudication (CEVA) service lines and develop new skills.
• Strong prioritization (critical timelines), planning and organizational skills.
• Excellent verbal and written communication skills including ability to work and lead teleconferences.
• Effective collaborative, organizational and delegation skills.
• Independently work on multiple projects and manage competing priorities.
• Ability to manage ambiguity.
• Strong presentation (independently present at internal/external meetings) skills, report writing skills and customer focus skills.;
• Accountability, ownership and transparency.
• Demonstrates independent judgment, negotiating, decision-making, and problem-solving skills.
• Gain knowledge of business acumen and financial analytical skills, tactical planning, and budgeting.
• Creative and innovative, demonstrates initiative and is pro-active.
• Cross trained in a minimum of two CEVA service lines.
• Ability to handle multiple projects with competing deadlines.
• Effective motivating, influencing and conflict resolution skills.