Jobs at LexisNexis South Africa

About the Role

• We are seeking an accomplished Business Development Director/Business Development Manager to join our team.
• In this role, you will be responsible for our Strategic accounts and for achieving revenue targets, driving business growth through effective sales strategies. This is in collaboration with a Field Account Manager and Overlay Sales Specialists. You’ll be responsible the creation of a sales strategy that will build pipeline and drive incremental growth while retaining an existing book of accounts. You will prospect within your assigned territory to develop a robust pipeline, manage territory business plans, and guide prospects through the sales cycle to contract close while maintaining the relationship for retention and support through the customer relationship.

Responsibilities

• Achieving revenue targets and drive business growth within the enterprise space.
• Converting leads to opportunities, ensuring timely and accurate maintenance of accounts.
• Loging customer activity and communications comprehensively within the CRM system.
• Submitting monthly forecast reports and regularly update the sales pipeline.
• Prospecting within the assigned territory to develop and sustain a robust pipeline.
• Developing and manage territory business plans that include new logos, cross-selling, upselling, and renewal opportunities.
• Guiding prospects through the sales cycle to contract close, collaborating with presales and specialist teams as needed.
• Supporting customers through onboarding and implementation phases, in partnership with the FAM, ensuring a seamless transition and ongoing revenue life cycle management.

Requirements

• Able to demonstrate experience with a focus on strategic accounts within the enterprise space.
• Prove proficiency in CRM systems, particularly Salesforce.
• Have excellent communication, negotiation, and interpersonal skills.
• Able to work independently and collaboratively within a team environment.
• Display analytical and problem-solving abilities.
• Have a proactive approach to identifying and pursuing new business opportunities.
• Able to manage complex sales cycles and close large deals.

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About the Role

• The Product Manager II will lead the development and execution of one or more product features. They will create product development plans and represent their features within the cross-functional team, proposing new ideas based on a deep understanding of customer needs. They will prioritize and communicate customer issues and defects for timely resolution and lead demos at program milestones. In addition, you’ll be responsible for driving organizational onboarding for new features and supporting the development of customer onboarding materials. This role includes the opportunity to work on generative AI-powered features, helping to define and refine how legal professionals interact with cutting-edge AI tools in their research workflows.

Responsibilities:

• Engage regularly with customers to gather insights, understand their needs, and prioritize them to ensure high satisfaction while driving product evolution.
• Analyze market trends and competitor activities to anticipate market changes that may impact the product.
• Collect and analyze data from customer feedback, market analysis, and sales data to inform product strategies and decisions.
• Use data to guide product decisions, evaluate trade-offs, and validate hypotheses.
• Assist in creating content for customer demos, sales collateral, and training materials.
• Support go-to-market efforts and collaborate with marketing, sales, and operations.
• Manage product delivery, from discovery to launch, using agile methodologies.
• Drive the development of product features and prototypes to meet business goals and ensure alignment with agile development methodologies.
• Define and champion the strategic vision for assigned product features, using competitive analysis to drive direction and improve business performance.

Requirements

• 4–6 years of product management experience, ideally with exposure to legal tech or legal research tools.
• Strong analytical, communication, and collaboration skills.
• Ability to successfully manage and prioritize multiple product features and initiatives.
• A bachelor’s degree or equivalent experience in a relevant field is preferred but not required.
• Diverse experiences and perspectives are valued; a legal qualification or technical background in disciplines such as Computer Science or Engineering is a plus.