Jobs at MRI Software

RESPONSBILITIES:

• The Billing Analyst will be working with the core financial operations team as well as supporting our global acquisitions. This person will be responsible for all aspects of billing related to specific MRI Software verticals.  The Billing Analyst will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. This person will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation.
• Process all billing opportunities related to assigned MRI Software business verticals
• Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications
• Identify, track, and resolve potential billing issues
• Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing
• Work with the Sales department to accommodate client requests
• contacts/departments. Research and resolve client disputes and escalate the issues to the right internal
• Manage and maintain client information within the billing system to ensure proper delivery of invoices
• Make recommendations to implement improved processes and procedures.
• Perform other duties and participate in other projects as assigned by management, including cross training within the department.
• When required, to build, manage and support a billing team.

REQUIREMENTS:

Knowledge and Skills:

• Experience working with MS Excel and Word
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Good communication skills and ability to work well individually or as a member of a team
• Attention to detail and ability to plan, organize, prioritize and multi-task
• Shows strong initiative, problem analysis and problem-solving skills

Education and Experience:

• Bachelor’s degree or equivalent work experience
• Background in Finance is preferred, but not required
• Strong ability to resolve discrepancies and knowledge of billing systems.

Career Development:

•  This position has great potential for advancement within the department based on role availability and employee performance.

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Position Overview:

• The Commercial Operations Specialist will be focused on increasing sales productivity and velocity through Dealhub validations, Quoting Enablement, Support and Guidance as the expert for assigned solutions. As a critical team member, you will work closely with cross functional operational team members and MRI Global Sales Team.
• Your primary responsibility will be to review and validate sales quotes, provide hands on support and guidance through Service Requests and Heritage Requests as well as other means, assist workflows and processes managing opportunities through the QTC cycle. Facilitating regular solution sessions with Sales Teams is also in the scope of this role. The ideal candidate has an analytical skill set and demonstrated sales process experience within high-growth software environments. This is a team contributor position reporting Order Management Manager.

Responsibilities:

• Serve as the trusted advisor and provide guidance to solution specific sales team members, supporting sales activity and quoting enablement through the QTC cycle ‘quote to cash’
• Manage stakeholders requests, queries and issues utilizing Services Request
• Process high volumes of transactions accurately including Quote approval, validation, and quality assurance of submissions
• Identify and communicate errors and deficiencies to stakeholders for resolution
• Facilitate regular specialist solution sessions
• Implement best-practices and standardization of sales processes leveraging efficiency and scalability
• Contribute to team metrics by through productivity, accuracy, and continuous process improvement.

Skills/Requirements:

• Education- Bachelors degree in Finance, Accounting or similar field preferred.
• 3+ Years Experience in Enterprise Software Sales Operations, Finance, Contract Administration, or Billing.
• Strong analytical skillset
• Skilled Salesforce.com (or other CRM) and Excel, Word, PowerPoint
• High accountability, proactivity, diligence, and understand and enforce process.
• Attention to detail and high urgency