Jobs at Pepkor Payments & Lending

Requirements

Accurately complete the General Ledger

• Manage timeous month-end/year end close.
• Co-ordinate with finance team to ensure that all financial entries have been passed.
• Prepare and process closing journal entries.
• Ensure applicable balance sheet reconciliations are completed and outstanding recon items are managed.

Reporting

• Lead all Statutory reporting requirements to Group.
• Prepare for the submission of required monthly and quarterly reports to Group.
• Oversee PPL’s BBB-EE finance reporting.
• Prepare and manage Quarterly submissions to the South African Reserve Bank.

Year-end close and Audit

• Actively participate in interim & year-end reporting process as required (including liaison/query resolution with external auditors with regards to management accounts).

Tax and VAT

• Oversee direct and indirect tax computations for all PPL entities.
• Oversee the timeous submission of all Income Tax and VAT returns.
• Manage the correct accounting treatment of all Income Tax and VAT returns entries.
• Ensure that all PPL entities are tax compliant and has a valid Tax Compliance Certificate.
• Oversee all tax reporting to Group Tax.

Other Adhoc Tasks

• Provide support to the Head: Finance.
• Relationship building and liaison with various areas of the business.
• Provide input and technical guidance in finance-related issues.

Qualifications and Experience

• CA
• Minimum of 3 years experience 
• Financial services industry experience (advantageous)
• Proven track record in the performance areas highlighted above

Functional Competencies

• Strong financial system orientation and focus, with a comprehensive understanding of financial systems
• In-depth knowledge in IFRS and IAS
• Proficient use of software applications: MS Excel, MS Word, MS Outlook, MS Powerpoint
• Excellent problem-solving skills coupled with a high degree of logic and attention to detail

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Key Responsibilities

Dialler Optimization

• Ensure that the Presence Dialler and MultiMedia services are operating optimally to support the business strategy
• Liaise with external IT service providers for fault resolution and new implementations
• Ensure that the dialler is aligned with the business requirements, monitor the performance to deliver the best results
• Be involved in and contribute to dialing strategy discussions
• Achieve dialler optimisation by actively monitoring the Dialler settings
• Inform changes to the dialler settings to bring about the best results identification and definition problems

 Implementing and executing effective operation support strategy

• Document technical requirements with clarity to enable correct implementation of the required solution
• Campaign monitoring across operational area
• 100% adherence to operating standards
• Produce accurate reports and analysis on campaigns and agent results both the dialler and the internal system
• Analyse and interpret data to resolve and/or escalate potential concerns appropriately and timeously
• Planning of monthly dialler campaigns according to capacity and number of accounts inline with collections strategies
• Processing information and generating knowledgeable communication
• Daily, weekly, monthly feedback reports on agent, campaign, and overall centre performance
• Technical assistance to the business

Communication

• Communicate to all levels that are affected with production issues for the dialler
• Communicate effectively with all levels of management and those responsible for dialler maintenance, specifically concerning technical issues and system performance concerns
• Any technical issues to communicate affectively and timeously to resolve the issues and log the call to the necessary parties

Qualifications

• Grade 12 (Matric) with post grad (advantageous)
• NQF 5 qualification in IT or in a similar field of studies (preferable) 
• Applicants studying towards/completed a bachelor’s degree (advantageous)

Experience

• Minimum of 3 years’ dialler administrator experience (inbound & outbound), preferably working with Presence Suite
• Minimum of 3 years’ experience in a Retail Financial Services environment with background in Collection and Sales processes 
• Minimum of 3 years’ experience in the interpretation of call centre analytics
• Business Intelligence experience (advantageous)