Jobs at Resourgenix

What you'll be doing:

• Managing payment files and automating processes
• Providing excellent customer care and resolving client queries
• Handling debt sale administration and legal documentation
• Overseeing financial admin, including invoice reconciliation and payments
• Managing book take-on processes and client onboarding

What we need from you:

• Grade 12/matric + NQF5 qualification in Finance, Business Admin, or Accounting
• 5+ years of relevant experience
• Strong Excel skills (VLOOKUP, pivots, concatenation)
• Project management and analytical abilities
• Excellent communication and commercial awareness
• Proficiency in MS Office, Cheetah system knowledge a plus

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Overall job purpose

• The Team Lead: External Sales is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:
• Owning & Deliver on all performance targets for the allocated portfolio of External Sales activities (Full Team Accountability)
• Planning and coordinating general External Sales activities in the region and liaising with the central team to do this effectively – aligning with both regional and central team business objectives and insights.
• Identifying opportunities and represent on external sales engagements within assigned areas e.g. workplace banking groups, public forums, major events and festivals, etc.
• Actively building networks and relationships within the assigned area that supports lead generation, citizenship visibility across the region.
• Managing Team performance across other identified and potential External Sales markets as defined by the Physical Channels strategy.
• Together with the Regional Manager External Sales, responsible to monitor and manage individual team member performance and activities.

Key accountabilities

• Customer and Stakeholder Management
• Support a well-integrated and aligned Sales, acquisition and retention program in order to focus on optimal value creation through the effective and efficient implementation and management of the Physical Channels External Sales strategy.
• Business Growth and Financial Performance
• Together with the Regional Manager External Sales, Translate the Regional targets and agree individual annual and monthly targets with direct reports for business growth, penetration, products, value added and cross-sell products.
• People Management & Development
• Ensure all colleagues have contracted Performance and Development Plans and that the related processes, conversations and timelines are implemented and embedded as required.

Education and experience required

• A Business related Bachelor’s degree or equivalent NQF level 6 qualification, recognized by the FSB for FAIS purposes, as a minimum qualification, RE5 Required
• Three (3) years (Technical/Managerial) experience

Knowledge and skills:

• Sales, Sponsorship & Campaign Management
• Financial Acumen
• Customer
• Financial Services (banking)
• Technology & Digital (Savvyness, awareness etc.)

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About the job

• We’re seeking a Senior QA Automation Engineer to lead quality assurance efforts following Agile methodologies.

Key Responsibilities

• Lead test planning
• Collaborate with developers, DevOps
• Drive QA practices within Agile/Scrum ceremonies

Minimum Requirements

• 5+ years in automation testing
• Solid experience using C#/Java, JavaScript, TypeScript, Playwright, Selenium, NUnit
• Experience with GitLab, CI/CD pipelines, and API testing
• Solid grasp of Agile, BDD, and QA tools
• ISTQB Foundation certification

Ideally experience in the below

• Experience with Azure, Docker, Kubernetes, MongoDB
• Familiarity with Kibana, Grafana, or cloud/mobile test tools like SauceLabs