Jobs at Stryker

What you will do:

• Call on Orthopaedic surgeons -via rooms, in theatre, hospital tearooms
• Have to sell on a daily basis
• Admin – weekly & monthly reports, stock take, quotes for repairs & product orders
• Call on Matrons, scrub sisters, pharmacy managers, CSSD sisters, stock controllers
• Conduct regular workshops with Doctors, scrub sisters, CSSD sisters
• Constant online trainings for development
• Collaborate with team as well as other divisions
• Scrub up for theatre cases – CRICE certified
• Travel is 70-80% of the time
• Reside in/close to the territory.

What you need

• 5+ years Sales experience in the Sportsmed field with Diploma in related field.
• Higher Education preferable.
• Knowledge of Medical Device environment & Medical Device regulations a must.
• Excellent communication skills with proficiency in spoken and written English.
• Outgoing and persuasive manner and ability to deal with people who hold differing beliefs or values.
• Confidence and persistence.
• Patience and self-motivation.
• Analytical and planning skills.
• Flexible approach to work in order to adapt to changes.
• Strong teamwork and networking skills.
• Commercial and business awareness.
• Valid driving license.

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Job description

Overview:

• Develop, implement, manage and continuously improve strategy for the entire National kitroom operation. 
• Direct the kitroom operation, which encompasses all aspects of long-term and short-term consignment in relation to; inbound and outbound logistics flows, kit inventory management, kit creation, kit build, kit maintenance, kit lifecycle management and their related processes.
• Steer the kitroom operation towards improved operational service commitments, as well as the organizations objectives, mission and values.
• Identify talent and cultivate a culture of talent development and succession planning.
• Deliver exceptional customer experience to both internal and external customers and stakeholders.
• Drive continuous improvement, optimization, simplification, efficiency, engagement, productivity and cost effectiveness.

Essential Activities and Responsibilities                     
        
Leadership:

• Direct reports Team Leaders, Seniors and Representatives
• Leadership duties coaching, mentoring, empowering, work allocation, resource allocation, change management, quality checks, team motivation, objective setting, performance management, pay decisions and budget responsibilities.

Formal Education

• Degree in Logistics, Supply Chain Management, Business or similar
• Project Management and/or Finance qualifications would be advantage         

Experience

• CRM (Sales Force, Goldmine or similar)
• 3 years of people management experience
• Experience with 15+ direct reports
• Planning skills
• Strong Communication
• Problem solving
• Customer Service
• Workforce planning
• Data analysis, trends and business intelligence dashboards
• Value stream mapping
• Presentation skills required

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Job description

• Provides technical expertise to sales representatives, resellers and customers during the sales process. Performs technical sales support at customer sites or on a multiple-site basis. Resolves technical product/service issues
• This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision. Roles typically require a university degree or an extensive amount of practical knowledge gained through experience. Job requires an understanding and application of procedures and concepts of own discipline. The job requires attention to detail in making evaluative judgements based on the analysis of factual information. This job typically requires a degree or equivalent and a minimum of 2 or more years experience.

Job Description

• We are looking to hire a MAKO Product Specialist in Gauteng, South Africa to provide clinical product support to all end users of our pioneering MAKO Robotic Surgery Products. In this role you will be responsible for providing on-site guidance and assistance during surgical procedures, and for providing training, ongoing in-services, and customer education to the assigned account.

Qualifications:

• A degree or equivalent, ideally within Bio Medical Engineering, Biokinetics, Radiology, Physiotherapy or a related technical field of study

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Job description

Essential duties and responsibilities:

• Servicing existing and new customer base within the theatre and clinical environment
• Providing theatre and wider HCP staff within depth training on Stryker products
• Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class. 
• Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
• Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
• Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
• Additional responsibilities as directed by RSM (Regional Sales Manager).
• Implementation of training, provision of instruments and implementation of new Stryker business
• Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Demonstrates excellent product knowledge and professionalism with workshop
• Provides theatre and other HCP staff training on Stryker products.  This could include organizing and conducting training workshops and events for a broad customer group.
• Reports to the Regional Sales Manager to ensure customer service levels are best in class. 
• Communicates essential features and benefits of products and their clinical application.
• Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
• Auditing theatre and hospital stock (implants, disposables and instruments) – managing consignment levels and ensuring good asset management and stock rotation.
• Behaves with integrity, delivers on commitments within required timescales.
• Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
• Conducts trials and evaluations of product in theatre and clinical environment as required.
• Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
• Maintains a basic business plan highlighting daily, weekly and monthly objectives.
• Develops an understanding of the local healthcare environment and Regional strategy
• Additional responsibilities as directed by RSM (Regional Sales Manager).

Qualifications/requirements:

• Preferable Technikon/university qualification within the medical field or BCOM Marketing
• Preferable Industry background also advantageous. 
• Driver’s License
• Preferable South African Citizen

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Job description

• The Stryker Clinical Support Intern responsibilities include directly supporting all Stryker products associated with Joint Replacement procedure. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.
• Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.

Essential Duties & Responsibilities: (Detailed Description):

• Servicing existing and new customer base within the theatre and clinical environment
• Providing theatre and wider HCP staff within depth training on Stryker products
• Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
• Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
• Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
• Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
• Additional responsibilities as directed by RSM (Regional Sales Manager).
• Implementation of training, provision of instruments and implementation of new Stryker business
• Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
• Demonstrates excellent product knowledge and professionalism with workshop
• Provides theatre and other HCP staff training on Stryker products.  This could include organizing and conducting training workshops and events for a broad customer group.
• Reports to the Regional Sales Manager to ensure customer service levels are best in class.
• Communicates essential features and benefits of products and their clinical application.
• Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
• Behaves with integrity, delivers on commitments within required timescales.
• Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
• Conducts trials and evaluations of product in theatre and clinical environment as required.
• Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
• Maintains a basic business plan highlighting daily, weekly and monthly objectives.
• Develops an understanding of the local healthcare environment and Regional strategy

Qualifications/Requirements:

• Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology..
• Preferably candidates who have completed or in their final year of their tertiary studies.
• Driver’s License
• Preferably South African citizens