Jobs at Tower Group

Key accountabilities and decision ownership :

• Oracle Database administration:Perform database backups and recovery procedures.Manage database users, roles, and permissions.Optimize database performance through tuning and indexing.Monitor database health and performance using monitoring tools.Participate in database upgrades and migrations.
•  Exadata Management:Install, configure, upgrade, and patch Oracle Exadata systems.Monitor and troubleshoot Exadata infrastructure and database performance.Perform capacity planning and resource allocation for Exadata environments.Manage Exadata storage and network components.Ensure the availability and performance of Oracle databases running on Exadata.
•  Oracle GoldenGate (OGG) Management:Design, implement, and manage Oracle GoldenGate replication environments.Configure and optimize OGG capture and apply processes.Troubleshoot and resolve issues related to OGG replication.Ensure data consistency and integrity across replicated databases.Manage OGG security and access controls. 

Other

• Develop and maintain scripts for automating tasks.Document procedures and configurations.Collaborate with other IT teams (e.g., network, storage).Provide 24/7 support for critical systems, including on-call rotations.

Core competencies, knowledge, and experience :
Oracle Database

• In-depth knowledge of Oracle Database 19c.Experience with Oracle RAC, Grid Infrastructure, and ASM.Proficiency in SQL, PL/SQL, and RMAN.Experience with database replication technologies (e.g., Data Guard, GoldenGate). 

Exadata

• Experience with Oracle Exadata architecture, storage, and network components.Familiarity with Exadata System Software and monitoring tools (e.g., ExaWatcher). 

Oracle GoldenGate (OGG)

• Experience with configuring and managing Oracle GoldenGate for data replication.Knowledge of OGG capture and apply processes.Experience with OGG monitoring and troubleshooting. 

Other

• Experience in Oracle Linux administration.Proficiency in scripting languages (e.g., Shell, Python, Perl)Experience with automation and configuration management tools (e.g., Ansible, Puppet).Strong problem-solving and analytical skills.Excellent communication and collaboration skills. 

Must have technical / professional qualifications:

• 5 or more years of Technical experience across Oracle technologies in terms of architecture, design , implementation, and support.Relevant Oracle DBA qualifications / certifications.Experience working with Oracle Exadata and OGG.

Key performance indicators :

• Technical excellence, Able to implement a solution end-to-end from a provided network design.Attention to detail. Demonstrate diligence in execution of tasks and implementation of changes.Communication. Able to express themselves in a multinational environment, with effective communication skills (technical and non-technical)Teamwork. Ability to operate effectively in a technically complex environment.Act with Simplicity and SpeedHigh level of Trust and Trusted

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About the job
Key accountabilities and decision ownership [max 5]:

• To provide independent and comprehensive monthly reports, KPI dashboards and documentation.
• Investigate, analyse, validate, and quantify all revenue/ cost incidents identified.
• Identify gaps/shortcomings in the MA process and develop/recommend strategies to address the gaps/shortcomings
• Ensure that Margin assurance standards, SOX, Internal Audit, MA policies and procedures have been adhered to.
• Leverage of the Vodafone expertise to identify areas of concern, information sharing and adopt best practices.

Core competencies, knowledge and experience [max 5]:

• Excellent data mining skills
• Excellent data analysis skills
• Assurance background within telecoms or financial services
• 2-5 Experience using programming languages (i.e. SQL, Python etc..) and other analytical tools
• Excellent problem-solving skills

Key performance indicators [max 3]:

• Responsible for designing and performing MA controls, includes documentation of existing and new controls (policy and procedures).
• Independently investigate and recommend mitigating controls to business to resolve known gaps within reasonable time.
• Become an MA ambassador and assist business with adhoc queries.

Must have technical / professional qualifications:

• B-degree in Accounting, Business Science, Telecoms, Financial Services
• Minimum 5 -7 years of experience in a Margin/Revenue Assurance environment, with a strong background in building assurance analytics through complex queries

Key performance indicators [max 3]:

• Responsible for designing and performing MA controls, includes documentation of existing and new controls (policy and procedures).
• Independently investigate and recommend mitigating controls to business to resolve known gaps within reasonable time.
• Become an MA ambassador and assist business with adhoc queries