About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
Main purpose of the role
- To manage, train, develop and motivate a team of paralegals and commissioning editors
- To manage the smooth-running of our Hub content team in South Africa
- To support the Practical Guidance teams with core content creation and maintenance, including commissioning
- To identify and deliver opportunities for improvement and operational excellence
Key skills
- Previous managerial experience essential
- Demonstrate experience in using a data-driven approach to solve problems and deliver effective solutions
- Previous paralegal or publishing experience or equivalent desirable
- Demonstrate experience in managing multiple stakeholders
- Have excellent communication skills and the ability to present complex information to a variety of audiences
Key responsibilities
Management and development
General management of a team of commissioning editors and paralegals, ensuring:
- Performance against metrics and output service levels
- Regular reporting on output and service levels
- Facilitate Employee Training and Development
- Ensure new employees are oriented to the organization, its policies, facilities, etc
- Conduct performance appraisal on a regular basis
- Lead regular teambuilding activities including strategic planning, RE Cares, Townhall, etc
Practical Guidance content
Manage a team supporting the Practical Guidance teams and contribute to content creation and maintenance (eg practice notes, precedents, timelines, trackers, checklists, flowcharts and Q&As). Work closely with the Practical Guidance teams and the Commissioning team to commission and draft practical guidance. This work will include:
- Reviewing new and existing content for quality and legal accuracy
- Collaborating with external authors regarding externally-written content
- Attending practice area team meetings to ensure priorities are understood and can be communicated to the content team
- Effectively triage and delegate content tasks from the Practical Guidance teams across the paralegal and commissioning team ensuring tasks are dealt with effectively and efficiently
Best practice and continuous improvement
- Contribute to and implement best practice and continuous improvement initiatives across the team and provide training/advice to other teams as required.
- Support the Head of the PSL Hub in identifying and delivering opportunities for process efficiency.
- Think independently and drive innovation in technical solutions within our product teams, to ensure that we are delivering value in the most efficient way possible and encourage team members to take an active role in continuous improvement projects and efficiency initiatives.
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About the Role
As a Software Asset Management Analyst, you will be responsible for managing and optimizing software assets. You will ensure compliance with licensing agreements, reduce costs, and maximize the value derived from our software investments. You will apply your outstanding knowledge of complex software licensing models and asset management tools to aid in your success. You will collaborate with various teams for deployment of software on End-User devices and AWS, Azure, and On-Premises data centers
Responsibilities
- Tracking software licenses to ensure compliance with vendor agreements, avoiding penalties due to under-licensing or non-compliance. Perform proactive audits.
- Maintaining an accurate inventory of software assets across the organization, including details like license keys, versions, installations, and usage.
- Identifying opportunities to optimize software usage and costs, such as by reallocating underutilized licenses or recommending more cost-effective licensing options.
- Analyzing and reporting on software usage, performance, costs, and lifecycle status (end of support and/or end of life). Identify areas for optimization and improvement.
- Developing and implementing policies and procedures related to software deployment, usage, training, and awareness within the organization.
- Guiding the activities of team members responsible for entitlement management, compliance reporting, and quote to order procurement functions.
Requirements
- Have educational background in business administration, Information Technology, or related field
- Have knowledge of software licensing models, compliance requirements, legal and regulatory aspects of software usage, and industry best practices.
- Be able to communicate effectively with internal customers, managers, peers, and vendors; collaborate across cross-functional teams
- Have analytical skills and attention to detail: ability to deal with ambiguity
- Be able to multi-task and complete time-sensitive tasks.
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