Fresh Vacancies at Fidelity Services Group

Job Overview:

• The overall purpose of this position is to seek new business through networks, forge and sustain good relations with clients as well as maintain and grow own existing client base by offering a complete end to end integrated risk mitigation solution.
• The incumbent’s role would be to design, cost, propose and present complex integrated security solutions to both existing and new clients which represents the full spectrum of not only the Commercial offering but also the Group’s offering.

Essential Duties & Responsibilities:

• Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients
• Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
• Securing profitable new business.
• Attending to potential clients in different areas of responsibility
• Addressing and resolving client's queries promptly and satisfactorily.
• Physically conducting site surveys for all security requirements
• Personally designing and costing the complete solution offering
• Preparing and presenting complex proposals.
• Ensuring that quotations are submitted timeously to clients.
• Building and maintaining professional relationships with clients
• Planning, budgeting, co-ordinating and attending to client's requirements.
• Assisting with marketing related issues.
• Compiling and submitting weekly and monthly management reports.
• Acquiring thorough in-depth trade and competitor knowledge
• To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached
• Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
• Ensure only approved equipment in accordance with company policies are sold
• Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market

Behavioural Competencies:

• Excellent verbal & written communication skills
• Excellent customer service skills
• Computer literate – Powerpoint, Word, Excel, Outlook
• Excellent telephone skills
• Adaptability
• Accountability
• Self-Motivation
• Negotiation
• Persuasiveness
• Presentation skills
• Resilience
• High level of Integrity

Minimum Qualifications and Experience:

• Post Matric qualification or equivalent
• Senior Solution Sales experience in security industry essential
• Computer Literate (MS Office, advanced Excel, PowerPoint)
• Professional and well presented at all times
• Ability to work under pressure and for extended hours, if required
• Must be prepared to travel
• Valid driver’s license
• Reliable car
• PSIRA grading for position – Grade C (Company Requirement)
   

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• The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.  

Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

• Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
• Responding to incidents involving hazardous substances
• Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
• Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
• Operating a range of equipment to control, manage and extinguish fires
• Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
• Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
• Participate in training drills, simulation exercises and physical fitness training as directed
• To train all relevant employees on the theory and practice necessary to fight fires
• Advise on preventative and corrective actions
• Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
• Perform basic level maintenance on equipment to ensure operational readiness
• Checking, cleaning, testing and maintaining vehicles and equipment
• Complete computerised occurrence log in order to maintain proper records of daily occurrences
• Conducting health and safety inspections in order to maintain a safe work environment in the workplace
• Completing of pro forma documentation
• Participating in Departmental Health and Safety Committee meetings
• Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
• Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
• Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
• Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
• Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
• Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
• Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
• Undertaking supervisory and line functional personnel related functions

Qualifications, experience and other competencies required:

• Grade 12 as a minimum school qualification
• IFSAC Accredited
• NFPA 1001 Firefighter 2 certification
• Firefighter II Certification
• Firefighting training and at least 2 – 3 years related experience are essential
• Valid code C1 drivers license with PrDP
• Advanced driving experience advantageous
• Medically and physically fit
• Good understanding and practice of Fire prevention procedures
• Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
• Clear criminal record.
• Capability to react within efficient time frames to emergency situations
• Administration, interpersonal communication and customer liaison skills are required.
• Hazmat experience and knowledge essential
• EMT certification
• First Aid levels 1 to 3

Core Competencies:

• Strong communication skills, both verbal and written
• Sound understanding of the Hazmat guidelines
• Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
• Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

go to method of application »

MAIN PURPOSE OF JOB:

• To drive the sales to achieve the required rented and new client targets.
• Sell basic alarm kit and remote panic button systems to new clients.

QUALIFICATION & EXPERIENCE:

• Matric (Grade 12)
• Direct Sales experience - 2 years (Field sales)
• Valid drivers license - (Advantageous)
• Training experience (Advantageous)
• PSIRA - Grade C (Advantageous)

DUTIES:

• Cold calling for rented and new clients (Self and Team)
• Achieve revenue sales target (self and team)
• Networking for leads
• Planning and implementing of Expo’s and shopping centre displays
• Planning and implementing area-specific drives
• Drive the team to achieve rented and new client targets
• Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
• Work closely with the staff members to identify and solve queries
• Staff Wellbeing

go to method of application »

MAIN PURPOSE OF JOB:

• To drive the sales to achieve the required rented and new client targets.
• Sell basic alarm kit and remote panic button systems to new clients.

QUALIFICATION & EXPERIENCE:

• Matric (Grade 12)
• Direct Sales experience - 2 years (Field sales)
• Valid drivers license - (Advantageous)
• Training experience (Advantageous)
• PSIRA - Grade C (Advantageous)

DUTIES:

• Cold calling for rented and new clients (Self and Team)
• Achieve revenue sales target (self and team)
• Networking for leads
• Planning and implementing of Expo’s and shopping centre displays
• Planning and implementing area-specific drives
• Drive the team to achieve rented and new client targets
• Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
• Work closely with the staff members to identify and solve queries
• Staff Wellbeing

go to method of application »

MAIN PURPOSE OF JOB:

• To drive the sales to achieve the required rented and new client targets.
• Sell basic alarm kit and remote panic button systems to new clients.

QUALIFICATION & EXPERIENCE:

• Matric (Grade 12)
• Direct Sales experience - 2 years (Field sales)
• Valid drivers license - (Advantageous)
• Training experience (Advantageous)
• PSIRA - Grade C (Advantageous)

DUTIES:

• Cold calling for rented and new clients (Self and Team)
• Achieve revenue sales target (self and team)
• Networking for leads
• Planning and implementing of Expo’s and shopping centre displays
• Planning and implementing area-specific drives
• Drive the team to achieve rented and new client targets
• Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
• Work closely with the staff members to identify and solve queries
• Staff Wellbeing

go to method of application »

MAIN PURPOSE OF JOB:

• To drive the sales to achieve the required rented and new client targets.
• Sell basic alarm kit and remote panic button systems to new clients.

QUALIFICATION & EXPERIENCE:

• Matric (Grade 12)
• Direct Sales experience - 2 years (Field sales)
• Valid drivers license - (Advantageous)
• Training experience (Advantageous)
• PSIRA - Grade C (Advantageous)

DUTIES:

• Cold calling for rented and new clients (Self and Team)
• Achieve revenue sales target (self and team)
• Networking for leads
• Planning and implementing of Expo’s and shopping centre displays
• Planning and implementing area-specific drives
• Drive the team to achieve rented and new client targets
• Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
• Work closely with the staff members to identify and solve queries
• Staff Wellbeing

go to method of application »

• The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required under supervision in order to protect the lives and property of the clients of the Fidelity Group.  

Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:

• Responding to fires, rescues and related emergency and non-emergency humanitarian incidents.
• Responding to incidents involving hazardous substances
• Extricating and/or releasing casualties and conducting emergency operations as directed by the level of authority
• Resuscitating and treating injured persons and conducting emergency operations as directed by next level authority
• Operating a range of equipment to control, manage and extinguish fires
• Operating mobile and fixed breathing apparatus
• Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
• Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
• Participate in training drills, simulation exercises and physical fitness training as directed
• To train all relevant employees on the theory and practice necessary to fight fires
• Advise on preventative and corrective actions. Conduct health and safety inspections to ensure a safe environment.
• Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions, and property
• Perform basic level maintenance on equipment to ensure operational readiness
• Checking, cleaning, testing, and maintaining vehicles and equipment
• Complete computerised occurrence log in order to maintain proper records of daily incidents.

Qualifications, experience, and other competencies required:

• Grade 12 as a minimum school qualification
• IFSAC Accredited
• NFPA 1001 Firefighter 2 certification
• Firefighter II Certification
• Firefighting training and at least 2 years related experience are essential
• Valid, unendorsed vehicle driver’s license
• Advanced driving experience advantageous
• Medically and physically fit
• Good understanding and practice of Fire prevention procedures
• Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
• Clear criminal record.
• Capability to react within efficient time frames to emergency situations
• Administration, interpersonal communication, and customer liaison skills are required.
• Hazmat experience and knowledge
• EMT certification
• First Aid levels 1 to 3
• Basic Ambulance Attendant

Core Competencies:

• Strong communication skills, both verbal and written
• Sound understanding of the Hazmat guidelines
• Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
• Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.

go to method of application »

Overall Purpose of the job:

• Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises from Alarms, Access control, CCTV, Fire, Installation, Wiring, Commissioning

Minimum qualifications and experience:

• Matric or equivalent
• Minimum 3 years’ experience as an Electronic Security technician
• Programming, wiring, installations and fault-finding experience
• Valid code 08 driver’s license essential
• Must be PSIRA registered (Grade E, D C) 

Job Requirements:

• Install and Program multiple alarm systems (Ajax, Paradox, Texecom, Caddx, IDS, DSC, Rhino, Risco)
• Installation and Maintenance of electric fences
• Smart CCTV systems (Line crossing, Facial recognition, Street surveillance etc.)
• Integration of Electric fencing, CCTV, and Intruder alarm systems
• Setup and maintenance of wireless, fibre and copper networks
• Installation of basic electricity e.g., DB Boards, Inverters, UPSs, and Generators
• Oversight and design of big projects
• IT and Network support
• Access Control systems (Bio-Metrix, UHF, Facial recognition, and Access cards)

Main duties & Responsibilities:

• Program system as per specifications
• Plan the cable runs with the wireman
• Obtain customer codes before attending a call daily and when on Standby
• Complete handovers
• Complete job cards after every installation
• Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
• Keep stock up to date and assist store man with stock take
• Keep the company vehicle clean
• Submit petrol slips

Core competencies:

• Customer Focus Functional/Technical Skills
• Approachability Problem Solving and Troubleshooting
• Integrity and Trust Technical Learning

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Overview:

• We are seeking an experienced and detail-oriented Security Systems Technician to support high-security installations across our banking infrastructure projects. This role involves the full deployment and configuration of alarm systems, CCTV surveillance, and network connectivity at banking branches and ATMs. The ideal candidate will have a strong technical background, hands-on installation experience, and the ability to program and troubleshoot integrated security systems.

Key Responsibilities:

• Install, program, and test alarm systems including sensors, control panels, and remote monitoring components at banking locations.
• Install and configure CCTV systems—including IP cameras, DVRs/NVRs, and remote access setups—for interior and perimeter surveillance.
• Perform full network router setup, including IP configuration, port forwarding, and ensuring secure remote access to systems.
• Conduct on-site assessments to determine equipment needs and optimal device placement for maximum security coverage.
• Terminate and test Ethernet and power cables as required.
• Program integrated systems to communicate with central monitoring stations and client control rooms.
• Provide on-site fault finding, repairs, and system upgrades as needed.
• Complete detailed site documentation, including IP addresses, device mappings, user access profiles, and system configurations.
• Liaise with security coordinators, bank facility managers, and IT departments to ensure installations meet project and compliance requirements.

Required Skills & Experience:

• Alarm Systems: Full-cycle knowledge from installation to programming (experience with brands like DSC, Paradox, or Texecom preferred).
• CCTV Systems: Proficient in installing and configuring analog and IP-based surveillance systems, including remote viewing setup.
• Networking: Strong understanding of router installation, static IP configuration, and port forwarding for remote system access.
• Ability to interpret wiring diagrams, floor plans, and security schematics.
• Familiarity with UPS systems and structured cabling is an advantage.
• Valid driver’s license and willingness to travel to various branch locations.
• Excellent fault diagnosis and troubleshooting skills under time pressure.

Additional Requirements:

• Ability to work in secure environments, including high-security branches and offsite ATM locations.
• Strong adherence to confidentiality and security protocols.
• Ability to work independently or as part of a team under project timelines.