Jobs Vacant at DHL Supply Chain

Key areas of responsibility include:

Delivery of key financial performance measures

• Managing Operations within the budget as set by the Client

Meet and exceed operational service levels.

• Through the achievement of contractual Key Performance indicators.

Drive and develop team culture.

• Encourage and reward constructive internal competitiveness to the benefit of client, DHL and individual employees.

Manage Human Resources

• Through management team, ensure appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff.
• Ensure appropriate staffing levels
• Ensure high level of competence in staff
• Manage Industrial relations by ensuring that appropriate disciplinary actions is taken.

Manage Relationships

• Through operational managers manage relationship with Trade Union, conduct negotiations within budget levels maintain an healthy , positive relationship.

Compliance with statutory and company policies and procedures

• Through Management team ensure compliance with statutory and company policies on:
• Health and Safety
• Employment Equity
• Labour relations
• Legislative

Environmental issues

• Including regular monitoring to ensure these areas are maintained at a high level of compliance.

Professional Relationship

• Through a principled, professional approach ensure and co-ordinate interaction with the Client and Customers in order to achieve a maximum benefit to all.

Operational Return

•  Budget
•  Produce an annual budget in line with Company guidelines
• Change Management
• Effective leadership and management of the operational and administrative teams
• Delivery of safe, secure, clean and fair work environment for team members
• Team Building and Moral Management
• Ensure compliance to SOP's (Standard Operating Procedures)
• Responsibility for all issues relating to Health & Safety and the Environment
• Maximise accuracy, productivity, and space utilization

Ensure daily or weekly workload planning and volume forecasting routines are accomplished

• Maintained stock control procedures and continuously review to enable the daily reconciliation of theoretical and physical stock
• Maintain appropriate information / reporting systems to monitor site performance on an ongoing basis

Qualifications

• Grade 12 / Matric – Essential
• Tertiary qualification (Advantageous), RPL will also be considered
• 3-5 years’ experience of working in Warehouse/Logistics environment
• 3 years’ experience in a managerial role

Skills/Competencies/Experiences

• Good written and communication skills and understand basic arithmetical principles
• Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.
• Excellent interpersonal, leadership, motivation and planning skills
• Ability to co-ordinate all staff and assets in warehouse department
• Person should know what products are handled by the Company
• Person needs good understanding of distribution and transport methods
• Person should be able to enforce health and safety procedures and identify hazards
• Knowledge of clients requirements and customer needs
• Person should have a good understanding of quality as a key value
• Awareness of importance of security
• Operational knowledge and understanding of service delivery
• Ability to understand instructions and to accurately carry out instructions - must listen effectively and convey ideas logically
• React to customers in a courteous and professional manner and maintain at the highest level
• Person should be able to propose different solutions to problems - must be able to act of their own without being urged to do so
• Knowledge of logistics market trends, opportunities and challenges
• Commercial breadth, i.e. general management experience
• Strategic tools/techniques approaches and strategy determination

go to method of application »

Key Accountabilities:

• Oversee Planning team and guide resources around analyzing of orders on origin and destination locations
• Apply best methods overall to lower transport and routing costs - thereby reducing delivery costs                     
• Ensure Planning teams Consolidate orders into loads, and guide resources in determining the best way to move those loads    
• Increase DHL asset utilization                                                                                                                                     
• Effectively automate routing process                                                                                                                                        
• Manage, plan and utilize all internal resources to ensure maximum productivity                                             
• Reduce operating costs through Improved fleet utilization, reduce waiting time, reduce distance travelled, etc
• Maximize routing solutions: balance service levels and delivery costs                                                                                         
• Fixed dynamic routing: Manage costs per route, customer, order sequence, lowest cost, shortest route, shortest distance    
• Ensure all systems are used effectively and ensure teams use the appropriate systems                                             
• Support LH planners in daily market purchase (Subcontractors)                                                                                                
• Review Regional Lane LH trends and propose improvement initiatives                                                                                         
• Health and safety management and compliance                                                                                                                                  
• Increase customer services levels.                                                                                                                                              
• Measure attendance and performance in accordance with site procedures and policies                                      
• To ensure compliance with all legislative and site policies and to ensure all relevant site processes and procedures are adhered to, which would include Health and Safety requisites                                                       
• KPI Management                                                                                                                                              
• Process Improvement                                                                                                                                    
• Review and analyze results.                                                                                                                                          
• Collaborate with Business Leads on new projects, initiatives and or other implementations.                                       
• Ensure SOP's are reviewed at minimum every 24 Months                                                                                                               
• Collaborate with Functional CCT Dept Leads and support where necessary.                                                                                    
• Share applicable Monthly reports with Management.                                                                                                                        
• Manage wholistic customer data base by building the best routes for our dedicated and sub-contractor fleet      
• Ensure databases of customers, products and routes are continuously updated.                                                                      
• Ensure Daily/Weekly/Monthly Resource schedules are in place.                                                                                                 
• Ensure development and succession plans are in place.                                                                                                                   
• Ensure all new Subcontractors are on-boarded in DHL's compliant manner.

Qualifications, Experience & Attributes:

• Matric
• Relevant professional qualifications
• Degree/ Diploma in Road Transport, Supply Chain Managements
• Experience in Fleet Management
• Ability to handle transport network in near real time.
• Exceptional in-depth knowledge of operations
• Support complex operations - cross docking.
• Excellent communication skills, written and verbal.
• Excellent knowledge of Excel
• Ability to review and analyse results, reports, and findings.
• Ability to function on a strategic level.
• Customer Focus and Problem Solving
• Computer software- Select, C-Track, Heat, MS Office
• Fixed/dynamic routing experience
• Geocoding on victor maps with full street search
• Analyse and manage distribution resources.

go to method of application »

Key Accountabilities:

• Daily Compile & Distribute Re-Delivery Report                                                                                                                                      
• Daily Communicate & Change Expected Delivery Dates                                                                                                                    
• Daily Log & Communicate all delivery delays to all Customers / Principals                                                                                      
• Daily Log & Communicate all returns to all Principals & log authorisation numbers                                                          
• Communicate all related incidents, including Hijack or Accidents to all parties & log all details, request orders to be reinstated and arrange alternative delivery day with Customer      
• Log & communicate special, add on, collections requests with Operations & feedback to Principals                              
• Compile weekly reports for Management                                                                                                                               
• Identify problem areas, and liaise with management                                                                                                                         
• Work closely with other departments to ensure Client & Customer needs are dealt with and Customer Service Levels are maintained within the agreed SLA's 
• Work is task driven, person must be prepared to complete tasks before taking any breaks (lunch, tea)      

Qualifications, Experience & Attributes:

• Matric
• 2/3 years warehousing/logistics experience
• Excellent interpersonal skills
• Ability to follow work procedures and safety rules
• Ability to read, understand, and follow directions/instructions
• Ability to communicate effectively with team members
• Excellent written and verbal communication
• Self-starter
• Ability to work under pressure
• Excellent typing skills
• Good Problem solving & follow through ability

go to method of application »