Latest Job Opportunities at Capitec Bank

Purpose Statement

To contribute towards the effective functioning of the cash management supply chain, and especially the Cash Planning function through:

• Applying analytical and various process management techniques to identify areas of improvements / enhanced efficiency within the cash management supply chain, whilst providing support for the greater cash planning team.
• Identification of cost saving methods to support the development of a more sustainable cash management function.
• Effective operational planning and execution of the cash value chain and life cycle.

Experience

Minimum:

• 2 Years of experience in a Supply Chain and Logistics related Environment (FMCG, Manufacturing)
• Proven data, systems and process analysis experience.
• Proven experience in delivering results and enhancing processes through process analysis and problem solving

Ideal:

• 2+ Years of experience in a Supply Chain and Logistics related Environment (FMCG, Manufacturing)
• Previous experience in resource planning and scheduling
• Data visualisation tools and technologies
• Advanced Office

Qualifications (Minimum)

• Bachelor's Degree in Engineering - Industrial or Logistics

Qualifications (Ideal or Preferred)

• Certification in Engineering - Industrial or Logistics

Knowledge

Minimum:

• Supply chain management
• Continuous improvement techniques and methodologies
• Process management techniques
• Data and analytics
• Planning and forecasting processes and technologiesBasic knowledge of project management principles

Ideal:

• Demand Driven Material Requirements Planning (DDMRP) accreditation and principles

Skills

• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Numerical Reasoning skills
• Planning, organising and coordination skills
• Problem solving skills

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Purpose Statement

• To  ensure that products and services meet specific standards of quality,  identify areas for improvement, enable necessary changes with stakeholders and monitor the effectiveness of efforts over time to add value to the process and the outcome. 

Experience

Min:

• 3-5yrs experience in a client service, business support environment with responsibility for quality assurance, preferably in banking or finance. 
• Experience of collaboration across multiple and diverse teams.
• Project and change management experience 

Ideal:  

• Amazon connect, Sales Force and Speech analytics experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Engineering or Business Administration
• A relevant tertiary qualification in Quality Management

Knowledge

Min:

• Deep and broad knowledge of the business area and specific domain, function or department.
• Quality management systems, tools and methodologies
• Data analysis and interpretation
• Fundamentals of behaviour change
• Change management methods, practices and tools
• Understanding of requirements, specifications and technical design
• Project management methodology 

Ideal:

• Understanding of the SDLC, testing tools, programming languages

Skills

• Analytical Skills
• Attention to Detail
• Change Management Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Project Management Skills (Methodolgy Specific)

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About the role

• In this role, you will assume responsibility for executing key accounting functions and providing an accurate financial status across all business systems. You will play a critical role in ensuring the integrity and accuracy of financial data within Capitec’s banking system, driving operational excellence and financial integrity efficiently and promptly.
• Additionally, you will provide subject matter expertise, technical know-how, experience, oversight, and guidance for others within a portfolio, function, or department.

Key Performance Areas:

• Operational Oversight: Provide expertise, ensure standards, quality check work, mentor team, and assist with planning.
• Reconciliation: Prepare daily reconciliations, resolve discrepancies, automate processes, and share knowledge.
• Exception Handling: Investigate and resolve exceptions, document procedures, and train staff.
• Journals: Prepare, post, and review journal entries daily, ensuring accuracy and proper documentation.
• Settlement of 3rd Parties: Handle third-party transactions, ensure daily settlements, and prepare payment requisitions.
• Financial Reporting: Update registers, complete month-end tasks, ensure compliance, and support audits.
• Analytics: Complete ad hoc analytics or tasks as assigned within agreed timelines.

Our ideal candidate has

• 3+ years reconciliation experience
• A relevant qualification in Accounting - Financial Accounting or Finance
• SAIPA Certificate
• Articles

Knowledge of:

• Management of Accounts.
• Computerised accounting systems and principles (SAP).
• Financial Analysis and Interpretation.

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About the role

The purpose of this role is to enhance the financial performance of Capitec Insurance through:

• Perform periodic (monthly, quarterly, bi-annual and annual) actuarial valuation duties using Prophet and other actuarial models. Assist in the compiling of the input tables and assumptions used for valuations.
• Participating in periodic (monthly, quarterly, bi-annual and annual) insurance contract liability and profit calculations on an IFRS 17 (International Financial Reporting Standards) basis.
• Participate in the calculation of solvency requirements as specified in the Financial Soundness Standard for Insurers (previously SAM).
• Assist in the completion of the quantitative reporting templates for statutory reporting of solvency.
• Assistance in developing and maintaining the processes and controls used for actuarial valuation and financial reporting activities.
• Participating in the forecasted IFRS 17 profit calculations for the annual budget and monthly re-forecasting.

Our ideal candidate

• Academically qualified actuary or Newly qualified actuary: All exams completed.
• 5 years’ actuarial experience in the life insurance industry including valuation, reporting and or capital management.
• Honours Degree in Actuarial Science
• Experience with working in a team with multiple deliverables.
• Experience with Prophet or other actuarial modelling software.
• Experience with IFRS17.
• Experience with working with data visualisation technologies (Power BI, etc.)

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About the role:

• The proof of pudding is in eating”. In the realm of Insurance, it all boils down to claims. 
• Our heartbeat is to respond to client pain points and reduce frictions at the claim stage by focusing on a claims journey that is empathy-based, easy to submit claims, and fast in settlement. 
• Here at Insurance, we all possess the ability to cater for and support individuals during their most challenging times and truly make an impact.
• If you want to make a difference and you are an experienced compassionate, customer centric Assessor, who wants to be part of an amazing team, then we’d love to hear from you - e job satisfaction is second to none.

Responsibilities include:

• Support non-medical claims process set-up
• Non – Medical claims assessment
• Quality assurance and determining whether a claim was assessed correctly.
• Fraud risk assessment by identifying potentially fraudulent claims.
• Assessment of misrepresentation and Non-disclosure on Life Insurance
• Identifying trends and areas of concern and escalate accordingly
• Non – Medical claims queries and complaints
• Stakeholder engagement

Requirements are:

• Minimum of 3 years functional/practical experience in funeral and or life insurance claims assessment.
• Experience in stakeholder management and client engagement.
• Understanding of the long-term insurance industry and claims handling processes
• Knowledge of Funeral and Life Products
• Knowledge of relevant legal framework relating to funeral and life insurance claims 

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Purpose Statement

To contribute towards the effective functioning of the cash management supply chain, and especially the Cash Planning function through:

• Applying analytical and various process management techniques to identify areas of improvements / enhanced efficiency within the cash management supply chain, whilst providing support for the greater cash planning team.
• Identification of cost saving methods to support the development of a more sustainable cash management function.
• Effective operational planning and execution of the cash value chain and life cycle.

Experience

Minimum:

• 2 Years of experience in a Supply Chain and Logistics related Environment (FMCG, Manufacturing)
• Proven data, systems and process analysis experience.
• Proven experience in delivering results and enhancing processes through process analysis and problem solving

Ideal:

• 2+ Years of experience in a Supply Chain and Logistics related Environment (FMCG, Manufacturing)
• Previous experience in resource planning and scheduling
• Data visualisation tools and technologies
• Advanced Office

Qualifications (Minimum)

• Bachelor's Degree in Engineering - Industrial or Logistics

Qualifications (Ideal or Preferred)

• Certification in Engineering - Industrial or Logistics

Knowledge

Minimum:

• Supply chain management
• Continuous improvement techniques and methodologies
• Process management techniques
• Data and analytics
• Planning and forecasting processes and technologiesBasic knowledge of project management principles

Ideal:

• Demand Driven Material Requirements Planning (DDMRP) accreditation and principles

Skills

• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Numerical Reasoning skills
• Planning, organising and coordination skills
• Problem solving skills

go to method of application »

Purpose Statement

• To apply analytical and cyber security know how to support the Cyber Security team to safeguard the organisation's digital assets, systems, and data from security threats, maintain resilient cyber security in the face of evolving threats and vulnerabilities and ensure the confidentiality, integrity, and availability of sensitive information.

Experience

Minimum/Ideal:

• 4 years’ experience in Information Security
• 1-2 years’ experience in Security Incident Response and proactive detection, mitigation, and resolution of advanced cyberattacks and/or threats
• Experience with Microsoft Active Directory, SQL, SharePoint, various operating systems (Windows and Red hat preferred,) 
• Agile and DevOps models
• Working in in a fast-paced environment as part of a high performance team
• Ideally in a financial services/banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology - Computer Science

Knowledge

Minimum/Ideal:

• In-depth knowledge cyber security; architecture, tools and controls.
• In-depth knowledge of Cyber Threat Intelligence
• In-depth knowledge of Cyber incident Response
• Advanced understanding of common network protocols, system architecture

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Reporting Skills

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Purpose Statement

Assume end-to-end responsibility for a credit intelligence workstream through: 

• Leading and guiding the delivery of complex analytical output. 
• Leading the identification, development, implementation and maintenance of new credit intelligence strategies and solutions
• Address business problems relative to credit intelligence workstream. 
• Building and maintaining new statistical models to inform credit intelligence decision making.  
• Providing guidance and technical oversight to junior team members

Experience

Minimum:

• 4 - 6 years’ experience in retail credit analysis (including programming in SQL / SAS / R / Python, descriptive and diagnostic analytics, statistical modelling, and data visualisation).
• In case of Honours degree: 3 - 5 years’ experience in retail credit analysis (including SQL programming and descriptive analytics).  
• Credit intelligence performance and optimisation.

Ideal: 

• Experience in assuming a leadership role during a project.
• Portfolio specific experience
• Capitec Bank experience

Qualifications (Minimum)

• Bachelor's Degree in Finance or Statistics

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Finance or Statistics

Knowledge

• N/A

Skills

• Communications Skills
• Leadership Skills
• Presentation Skills
• Reporting Skills

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About the Role

• We are seeking a highly experienced Senior Network Cloud Engineer to join our core cloud engineering team at Capitec. The successful candidate will design, deploy and maintain resilient, scalable, cost effective and high performing cloud native solutions.
• The successful candidate will be part of a specialized team responsible for overseeing the base infrastructure and ensuring the smooth operation of all networking aspects within our AWS environment.

Our Ideal Candidate

• Minimum of five years of experience with AWS
• At least eight years of experience in networking, with a strong foundation in general networking (on-prem or data centre) and cloud networking
• Relevant certifications that demonstrate a high level of expertise in networking and cloud technologies
• Experience working in large organizations, understanding the complexity of such environments
• Willingness to be based in Cape Town, with flexibility for highly qualified candidates from Johannesburg

Minimum Education

• Grade 12 National Certificate/Vocational

Ideal Education

• A relevant tertiary qualification in Information Management

Minimum Knowledge

• Cloud technologies and best practices
• Networking in Public and Hybrid Cloud environments
• Network protocols, network architecture and security
• Understanding of virtualization technologies, such as VMWare, Docker, and Kubernetes

Skills

• Attention to Detail
• Communications Skills
• Planning, Organizing and Coordination Skills
• Interpersonal & Relationship Management Skills
• Problem Solving Skills 

go to method of application »

Purpose Statement

• To  ensure that products and services meet specific standards of quality,  identify areas for improvement, enable necessary changes with stakeholders and monitor the effectiveness of efforts over time to add value to the process and the outcome. 

Experience

Min:

• 3-5yrs experience in a client service, business support environment with responsibility for quality assurance, preferably in banking or finance. 
• Experience of collaboration across multiple and diverse teams.
• Project and change management experience 

Ideal:  

• Amazon connect, Sales Force and Speech analytics experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Engineering or Business Administration
• A relevant tertiary qualification in Quality Management

Knowledge

Min:

• Deep and broad knowledge of the business area and specific domain, function or department.
• Quality management systems, tools and methodologies
• Data analysis and interpretation
• Fundamentals of behaviour change
• Change management methods, practices and tools
• Understanding of requirements, specifications and technical design
• Project management methodology 

Ideal:

• Understanding of the SDLC, testing tools, programming languages

Skills

• Analytical Skills
• Attention to Detail
• Change Management Skills
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills
• Project Management Skills (Methodolgy Specific)

go to method of application »

Purpose Statement

• To plan, conduct, and report on audits on financial and operational practices of third parties, including external debt collectors (EDCs), debt buyers and payment distribution agents (PDAs).
• To conduct due diligence checks on third parties as well as ad hoc compliance checks and investigations.

Experience

Minimum:

• Minimum of 2 years’ experience in conducting internal audit and report writing

Ideal:

• 2+ years’ experience in conducting internal audit and report writing
• Experience in Data Analytics and Computer Assisted Audit Techniques (CAATs)
• Experience conducting audits within a financial services company
• Experience in auditing EDCs/attorneys and debt buyers

Qualifications (Minimum)

• Bachelor's Degree in Accounting - Financial Accounting or Commerce

Qualifications (Ideal or Preferred)

• Honours Degree in Accounting - Financial Accounting or Commerce

Knowledge

Minimum:

• Generally Accepted Accounting Principles (GAAP), Generally Accepted Auditing Standards and International Standards for the Professional Practice of Internal Auditing (ISPPIA).
• Proficiency in accounting principles and techniques regarding working with financial reports
• Business products, processes, policies and systems
• Internal Auditing procedures and standards
• Management principles to recognise and evaluate the materiality and significance of deviations from good business practice
• The fundamentals of accounting, commercial law, taxation, finance, quantitative methods and information technology

Ideal:

• Attorneys’ and debt collectors’ accounting practices (trust accounts etc)
• Magistrate’s Courts Act and Rules, Legal Practice Act, Debt Collector’s Act, Legal Practice Council Rules, National Credit Act and regulations
• The collections and/or outsourced recoveries environment
• Investigating fraud and/or non-compliance with EDCs
• Thorough knowledge of Capitec Recoveries, Bancs, Webhost etc.

Skills

• Analytical Skills
• Attention to Detail
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Planning, organising and coordination skills

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About the role:

• The Full Stack Software Engineer III is essential in a cross-functional team, handling the full software development lifecycle from concept to operation. They design, develop, test, deploy, maintain, and enhance complex software systems, ensuring scalability and performance. They also guide developers and stakeholders in resolving engineering problems.
• The Full Stack Software Engineer III develops and maintains both front-end and back-end components of web applications, ensuring optimal performance and great client experiences. They focus on enhancing new and existing products, improving current systems, and providing support.
• The Full Stack Software Engineer III will form part of a new team within our value-added services division, which offers exciting products, growth opportunities, and innovative projects beyond traditional banking services. Team members collaborate with internal teams and external vendors, creating a diverse and dynamic work environment.

Our ideal candidate has:

• Grade 12 National Certificate (Minimum)
• A relevant tertiary qualification in Information Technology (Preferred)  
• 6+ years’ proven experience in both front- and back-end software development, project delivery and implementation (in relevant development technologies/language). Experience with modern front-end and back-end frameworks and technologies

Tech Stack

• Java
• Spring boot
• Relational Databases (PostgreSQL preferred OR MySQL)
• JavaScript
• HTML
• CSS
• jQuery and React (Beneficial)
• Python (Nice to have)
• Linux
• AWS

Skills:

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

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About the role

• Lead and direct IT teams throughout the entire product lifecycle, ensuring the successful delivery of all product features, support, and maintenance tasks within Capitec Bank Operations. Oversee continuous efforts to enhance efficiency, optimize processes, foster innovation, and promote people development in these environments

Minimum Experience

• Bachelor’s degree in information technology - Computer Science or Information Technology - Programming
• At least 5 years’ experience in software development management including experience in leading a technical team.
• Experience in progressive database or software development roles
• In an environment which required validating work 
• Stakeholder relationship engagement and management
• Responsibility for delivery in a fast-moving environment
• General business acumen
• Banking industry
• Budgeting and accounting principles
• Business analysis and design
• Project Management principles and methodologies 
• Systems Development Life Cycle (SDLC)

Knowledge

• General business acumen
• The retail credit industry
• Banking industry
• Budgeting and accounting principles
• Business analysis and design
• Implementation and maintenance of financial and contact centre systems and procedures
• Project Management principles and methodologies 
• Systems Development Life Cycle (SDLC)

Ideal:

• Central Collections environment 
• Capitec Bank Systems Environment
• Capitec Bank Business Model
• Agile development principles
• Salesforce Experience 
• AWS

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About the role

• To support the Product Head in producing the best product; optimising the product through directing the building and development of the product throughout its life cycle, partnering and collaborating with the Software Development Manager and teams around the sequence/priority in which to build and develop the product.

What you will be doing

• You will be responsible for driving the delivery of a product team and implement the strategy. You will work closely with Business Engineers, Business Analysts, Product Heads and Software Development manager to formulate a clear vision of the business processes/system environment requirements. You will map out the roadmap to achieve the tactical goals within a realistic timeframe. The Product Manager will oversee a strategic initiative aimed at enhancing customer engagement through a switching product. 

Minimum Experience

•  A completed tertiary qualification.
• At least 5-8 years’ management experience; senior level product development or product manager/owner.
• 5+ years’ experience managing, developing and delivering a product previously
• Agile product ownership and methodology.
• Translating business strategies into tangible benefits.
• Initiating and implementing innovative concepts.
• In-depth knowledge of banking operations, including productivity, profit, efficiency, and client service.
• Continuous improvement practices like Lean, Six Sigma, and Theory of Constraints.
• Proficiency in process mapping and improvement techniques.

Knowledge:

• Financial acumen sufficient for budget management
• Translation of product strategies into tactical and operational planning
• Systems thinking; able to take a ‘big picture’ view, assess, recommend logical, sound decisions and influence others to achieve objectives.
• Relevant product expertise and process know-how
• Agile product ownership and methodology
• Domain specific knowledge, business insight, understanding of product technology, technical dependencies
• People management principles and techniques
• Stakeholder management principles and practices
• Data-driven approach; analytical and quantitative skills.
• Technologically literate and able to adapt to new technologies

Ideal:
Experience:

• Product development experience in the product domain at management level
• Working with Agile product ownership and methodology
• Translating and enabling business strategies and objectives into business benefits
• Initiation and implementation of innovative concepts