Latest Jobs at FlySafair

Description

• Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
• Assist customers when there are flight disruptions and/or cancellations;
• Handle and safeguard of confidential information;
• Address any complaints in a professional and timeous manner;
• Escalate any problematic issues to the Supervisor on duty;
• Provide professional Customer service at all times.

Requirements

• Grade 12 or equivalent;
• Airport and ticket sales experience;
• Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
• Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
• Excellent understanding of delivering great customer service;
• Excellent written and verbal command of the English language including proper phone etiquette;
• Conflict resolution skills.

Personal Attributes: 

• Punctual;
• High degree of patience and assertiveness;
• Trustworthy, professional and reliable, including dealing with confidential information;
• Immaculate time keeping;
• The ability to work well under pressure;
• Practice good time management;
• Customer focused and service orientated;

Closing Date: 05 December 2025

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Description

• Prepare and validate Operational Flight Plans (Navigation Logs) using the approved Flight Planning Systems;
• Capture and maintain accurate records of all aircraft movements within the Flight Planning System;
• Assess route feasibility to ensure compliance with regulatory authority requirements, international civil aviation standards, and company policies;
• Monitor and report on post-flight statistical data, identifying deviations, inefficiencies, or safety concerns;
• Configure flight planning software, including the setup and maintenance of applications required for Flight Crew iPads;
• Evaluate and update tankering requirements by considering fuel prices, uplift limitations and operational factors;
• Liaise with regulatory authorities, foreign civil aviation bodies, and airport service providers to ensure adherence to statutory and operational requirements;
• Communicate and coordinate with navigation data suppliers to ensure accuracy, timeliness, and completeness of data;
• Report non-compliance promptly and implement corrective actions to restore compliance with SACAA and ICAO standards;
• Ensure all activities align with statutory regulations, organisational standards, policies, and procedures;
• Monitor and coordinate Navigation Training courses for Flight Operations staff, ensuring alignment with regulatory and company requirements;
• Facilitate knowledge transfer and provide ongoing support to flight crew and operations staff in the use of navigation and flight planning tools;
• Analyse stakeholder needs (internal and external) and identify opportunities for process and system improvement;
• Build, support, and maintain professional, diverse, and collaborative relationships across departments and with external service providers;
• Implement remedial actions where stakeholder needs or service levels are not being met;
• Manage fair utilisation principles and coordination of shared navigation services between airlines, ensuring transparency and equitable access;
• Liaise with internal stakeholders and external service providers to ensure reliable and cost-effective fuel supply;
• Contribute to the safety management system by identifying risks, reporting hazards, and ensuring corrective and preventative actions are applied;
• Analyse operational performance data to identify trends, cost drivers, and improvement opportunities in flight planning and navigation processes;
• Support innovation and system optimisation projects, ensuring new technologies and processes are implemented effectively;
• Participate in and support fuel savings and optimisation projects, ensuring alignment and operational and sustainability goals;
• Compile and distribute regular operational reports on flight planning accuracy, route feasibility, delays, and post-flight statistical data to management and regulatory stakeholders where applicable;
• Generate compliance and performance dashboards to track adherence to SACAA requirements and company standards;
• Provide management with analytical insights and recommendations based on trends, anomalies, and operational performance indicators;
• Support audit readiness by maintaining accurate and complete reporting records, ensuring data is accessible for internal and external audits;
• Track and analyse fuel uplift, burn, usage trends and identify opportunities for efficiency and sustainability goals.

Requirements

• Grade 12 or Equivalent (Essential);
• Flight Operations Officer course (Essential);
• Train the Trainer (Essential);
• Relevant Degree/Diploma (Advantageous);
• 5 years' relevant experience (Essential);
• Experience in aviation fuel management support function (Essential);
• Experience with Jeppesen software (Advantageous);
• Experience of an Operations Control System (OCS) (Advantageous);
• Previous aviation industry experience (Beneficial);
• Willing to work overtime.

Personal Attributes:

• Professional;
• Immaculate time keeping;
• Integrity;
• Positive attitude;
• Must be able to work in a team and independently.

Closing Date: 03 December 2025

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Description

• Receive shipments and sign paperwork upon receipt;
• Unload packages from incoming trucks;
• Use dollies, forklifts, and other moving equipment to transport shipments from the loading dock;
• Check the shipping invoice to ensure all items are accounted for;
• Open boxes and inspect contents to ensure they are undamaged;
• Verify packages according to order and invoices (quantity, quality, price etc.);
• Maintain accurate records and assist with inventory control;
• Contact procurement or shipper if a mistake is identified;
• Work closely with the management team and Quality Assurance to resolve any queries or uncertainties;
• Assume responsibility for returning unsatisfactory shipments or receiving replacements;
• Package products for return to vendors and complete any necessary paperwork;
• Label deliveries and allocate them to their designated place;
• Ensure invoices are signed and paid for when deliveries were satisfactory;
• Store, restock, and shelf delivery items as necessary;
• Track and report on all received spares daily;
• Work with internal stakeholders to resolve any problems;
• Conduct daily stock checks on all items reflecting "received" on SAM;
• Update stock on the SAM system;
• Monitor tooling in the receiving area;
• Ensure that the receiving area is clean and organized;
• Process transfers for shipments moving on to another location;
• Ensure all items are received correctly and were not damaged during the shipping process;
• Communicate with other departments within the company to ensure that shipments are delivered on time. Ensure the receiving area is audit ready at any given time.

Requirements

• Grade 12 or equivalent (Essential);
• Warehouse Training certification (Advantageous);
• Dangerous goods and Aircraft spares packing certifications (Advantageous);
• 3-5 years warehousing or receiving experience in a mid-size organisation (Essential);
• Proficient in MS Office (Word, Excel and Outlook) (Essential);
• Knowledge of Dangerous Goods regulations;
• Relevant AMO standards;
• Experience operating forklifts (Beneficial);
• Experience working with SAM AMO system (Advantageous);
• Forklift license (Beneficial);
• Willing to work overtime as and when required;
• Written and verbal communication skills;
• Interpersonal skills;
• Problem solving and decision-making;
• Recording and basic mathematic abilities.

Closing Date: 28 November 2025