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  • Posted: Nov 26, 2025
    Deadline: Not specified
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  • FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa. Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative. FlySafair is a very dynamic company that prides itself o...
    Read more about this company

     

    Customer Service Agent (JHB Lanseria)

    Description

    • Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
    • Assist customers when there are flight disruptions and/or cancellations;
    • Handle and safeguard of confidential information;
    • Address any complaints in a professional and timeous manner;
    • Escalate any problematic issues to the Supervisor on duty;
    • Provide professional Customer service at all times.

    Requirements

    • Grade 12 or equivalent;
    • Airport and ticket sales experience;
    • Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
    • Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
    • Excellent understanding of delivering great customer service;
    • Excellent written and verbal command of the English language including proper phone etiquette;
    • Conflict resolution skills.

    Personal Attributes: 

    • Punctual;
    • High degree of patience and assertiveness;
    • Trustworthy, professional and reliable, including dealing with confidential information;
    • Immaculate time keeping;
    • The ability to work well under pressure;
    • Practice good time management;
    • Customer focused and service orientated;

    Closing Date: 05 December 2025

    go to method of application »

    Aircraft Performance System Specialist (JHB)

    Description

    • Prepare and validate Operational Flight Plans (Navigation Logs) using the approved Flight Planning Systems;
    • Capture and maintain accurate records of all aircraft movements within the Flight Planning System;
    • Assess route feasibility to ensure compliance with regulatory authority requirements, international civil aviation standards, and company policies;
    • Monitor and report on post-flight statistical data, identifying deviations, inefficiencies, or safety concerns;
    • Configure flight planning software, including the setup and maintenance of applications required for Flight Crew iPads;
    • Evaluate and update tankering requirements by considering fuel prices, uplift limitations and operational factors;
    • Liaise with regulatory authorities, foreign civil aviation bodies, and airport service providers to ensure adherence to statutory and operational requirements;
    • Communicate and coordinate with navigation data suppliers to ensure accuracy, timeliness, and completeness of data;
    • Report non-compliance promptly and implement corrective actions to restore compliance with SACAA and ICAO standards;
    • Ensure all activities align with statutory regulations, organisational standards, policies, and procedures;
    • Monitor and coordinate Navigation Training courses for Flight Operations staff, ensuring alignment with regulatory and company requirements;
    • Facilitate knowledge transfer and provide ongoing support to flight crew and operations staff in the use of navigation and flight planning tools;
    • Analyse stakeholder needs (internal and external) and identify opportunities for process and system improvement;
    • Build, support, and maintain professional, diverse, and collaborative relationships across departments and with external service providers;
    • Implement remedial actions where stakeholder needs or service levels are not being met;
    • Manage fair utilisation principles and coordination of shared navigation services between airlines, ensuring transparency and equitable access;
    • Liaise with internal stakeholders and external service providers to ensure reliable and cost-effective fuel supply;
    • Contribute to the safety management system by identifying risks, reporting hazards, and ensuring corrective and preventative actions are applied;
    • Analyse operational performance data to identify trends, cost drivers, and improvement opportunities in flight planning and navigation processes;
    • Support innovation and system optimisation projects, ensuring new technologies and processes are implemented effectively;
    • Participate in and support fuel savings and optimisation projects, ensuring alignment and operational and sustainability goals;
    • Compile and distribute regular operational reports on flight planning accuracy, route feasibility, delays, and post-flight statistical data to management and regulatory stakeholders where applicable;
    • Generate compliance and performance dashboards to track adherence to SACAA requirements and company standards;
    • Provide management with analytical insights and recommendations based on trends, anomalies, and operational performance indicators;
    • Support audit readiness by maintaining accurate and complete reporting records, ensuring data is accessible for internal and external audits;
    • Track and analyse fuel uplift, burn, usage trends and identify opportunities for efficiency and sustainability goals.

    Requirements

    • Grade 12 or Equivalent (Essential);
    • Flight Operations Officer course (Essential);
    • Train the Trainer (Essential);
    • Relevant Degree/Diploma (Advantageous);
    • 5 years' relevant experience (Essential);
    • Experience in aviation fuel management support function (Essential);
    • Experience with Jeppesen software (Advantageous);
    • Experience of an Operations Control System (OCS) (Advantageous);
    • Previous aviation industry experience (Beneficial);
    • Willing to work overtime.

    Personal Attributes:

    • Professional;
    • Immaculate time keeping;
    • Integrity;
    • Positive attitude;
    • Must be able to work in a team and independently.

    Closing Date: 03 December 2025

    go to method of application »

    Receiving Inspector (JHB)

    Description

    • Receive shipments and sign paperwork upon receipt;
    • Unload packages from incoming trucks;
    • Use dollies, forklifts, and other moving equipment to transport shipments from the loading dock;
    • Check the shipping invoice to ensure all items are accounted for;
    • Open boxes and inspect contents to ensure they are undamaged;
    • Verify packages according to order and invoices (quantity, quality, price etc.);
    • Maintain accurate records and assist with inventory control;
    • Contact procurement or shipper if a mistake is identified;
    • Work closely with the management team and Quality Assurance to resolve any queries or uncertainties;
    • Assume responsibility for returning unsatisfactory shipments or receiving replacements;
    • Package products for return to vendors and complete any necessary paperwork;
    • Label deliveries and allocate them to their designated place;
    • Ensure invoices are signed and paid for when deliveries were satisfactory;
    • Store, restock, and shelf delivery items as necessary;
    • Track and report on all received spares daily;
    • Work with internal stakeholders to resolve any problems;
    • Conduct daily stock checks on all items reflecting "received" on SAM;
    • Update stock on the SAM system;
    • Monitor tooling in the receiving area;
    • Ensure that the receiving area is clean and organized;
    • Process transfers for shipments moving on to another location;
    • Ensure all items are received correctly and were not damaged during the shipping process;
    • Communicate with other departments within the company to ensure that shipments are delivered on time. Ensure the receiving area is audit ready at any given time.

    Requirements

    • Grade 12 or equivalent (Essential);
    • Warehouse Training certification (Advantageous);
    • Dangerous goods and Aircraft spares packing certifications (Advantageous);
    • 3-5 years warehousing or receiving experience in a mid-size organisation (Essential);
    • Proficient in MS Office (Word, Excel and Outlook) (Essential);
    • Knowledge of Dangerous Goods regulations;
    • Relevant AMO standards;
    • Experience operating forklifts (Beneficial);
    • Experience working with SAM AMO system (Advantageous);
    • Forklift license (Beneficial);
    • Willing to work overtime as and when required;
    • Written and verbal communication skills;
    • Interpersonal skills;
    • Problem solving and decision-making;
    • Recording and basic mathematic abilities.

    Closing Date: 28 November 2025

    Method of Application

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