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Job Profile Summary

• The Bid Specialist applies project management principles to lead and coordinate all aspects of the bid lifecycle. This includes planning, resource management, risk mitigation, quality assurance, and governance to deliver compelling, compliant, and timely proposals.

Key Responsibilities

• Bid Lifecycle Management: Lead end-to-end bid activities including initiation, planning, kick-off, solution definition, content development, response consolidation, reviews, quality control, submission, post-submission revisions, and win/loss analysis.
• Project Planning & Execution: Develop and execute clear, effective bid plans aligned with timelines, resource availability, and strategic objectives.
• Resource Coordination: Manage cross-functional bid teams to develop deal strategies, solution architectures, commercial models, and delivery/service plans.
• Risk & Governance: Identify, document, and communicate bid risks. Ensure all bids undergo required reviews and comply with corporate governance standards.
• Content Management: Facilitate the sourcing, tailoring, and packaging of bid content, ensuring alignment with client requirements and company standards.
• Stakeholder Communication: Maintain accurate, timely communication with all stakeholders. Ensure clarity, alignment, and understanding across the bid team.
• Performance & Escalation Management: Address performance issues and escalate risks or blockers to maintain bid momentum and quality.
• Collateral & Template Management: Maintain and use standard templates for less complex bids. Source and manage general bid collateral from authorised business owners.
• Bid Analysis & Strategy: Analyse RFP requirements, tailor responses to align with win strategies, and ensure key messages are clearly articulated.
• Tracking & Documentation: Track tender processes, maintain accurate records of key dates and deliverables, and ensure all bid artefacts are stored in approved systems

Knowledge & Attributes

• Strong business and financial acumen.
• Deep understanding of the organisation’s business model, offerings, and industry landscape.
• High attention to detail and commitment to quality.
• Proficient in bid-related systems and tools.
• Strong analytical, research, and presentation skills.
• Ability to manage multiple bids and deadlines in a dynamic environment.
• Excellent stakeholder engagement and relationship-building skills across all levels.
• Knowledge of global commerce, contractual terms, pricing models, and service-level agreements.
• Proficiency in Microsoft Word and PowerPoint (including formatting, tables, and graphics).
• Adaptability to changing priorities and environments.

Qualifications & Certifications

• Bachelor’s degree in Business, Commercial, Finance, or a related field (or equivalent experience).
• Management Development Program certification preferred.
• Relevant bid or project management certification (e.g., APMP, PMP) is desirable.

Experience Requirements

• Proven experience managing and coordinating successful bids.
• Experience in a similar role within a related industry or environment.
• Background in consulting or commercial roles with significant client interaction.
• Demonstrated ability to collaborate with subject matter experts to develop tailored, persuasive proposals.

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Your day at NTT DATA

• This role is required to perform most of the tasks defined by the project, gathering facts, analyzing client requirements and designing solutions that demonstrate the functionality to support the findings.
• To lead and support the implementation, configuration, and optimization of SAP SuccessFactors modules, with a focus on Employee Central, Employee Central Payroll, and the full suite of Talent Management modules. The role involves working closely with HR stakeholders to translate business requirements into system solutions that enhance employee experience and operational efficiency.

Key responsibilities:

• Configure and maintain Employee Central and Employee Central Payroll modules.
• Implement and support Talent Management modules:
• Performance & Goals
• Succession & Development
• Recruiting
• Learning Management System (LMS)
• Compensation
• Collaborate with HR and IT teams to gather requirements and deliver scalable solutions.
• Manage system upgrades, releases, and testing cycles.
• Provide end-user training and support.
• Ensure data integrity and compliance with internal and external regulations.
• Develop and maintain documentation for configurations, processes, and integrations.
• Troubleshoot issues and provide timely resolutions.

To thrive in this role, you need to have:

• Knowledge and understanding of IT industry environment and business needs.
• Excellent understanding of the business process.
• Excellent project and/or program management skills.
• Strong problem-solving and analytical skills.
• Interpersonal skills with the ability to develop and maintain strong stakeholder relationships.
• Strong communication skills (verbal and written).
• Good creativity and the ability to work with abstract concepts.
• Extensive knowledge of systems, software and programing languages.
• Ability to focus on detail with an understanding of how it impacts the business strategically.
• Excellent client service orientation.
• Ability to establish and manage processes and practices through collaboration and the understanding of business.
• Ability to manage urgent and complex tasks simultaneously.

Academic qualifications and certifications:

• Bachelor’s degree in HR, IT, Business Administration, or related field.
• SAP SuccessFactors certifications in relevant modules

Required experience:

• 5+ years of hands-on experience with SAP SuccessFactors.
• Proven expertise in Employee Central and Employee Central Payroll.
• Strong functional knowledge of Talent modules.
• Experience with SAP SuccessFactors integrations (e.g., SAP CPI, API, middleware).
• Ability to translate business needs into technical solutions.
• Strong understanding of HR processes and compliance requirements.
• Excellent communication and stakeholder management skills.
• SAP SuccessFactors certification(s) preferred.

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Your day at NTT DATA

• NTT DATA’s Cloud Services Division helps enterprises modernize, migrate, and manage workloads across AWS, Azure, Google Cloud, and hybrid platforms.
• As a Proposal Writer you will transform complex solution inputs into clear, compelling, and compliant proposals that win new business and deepen client trust. You will partner with solution architects, pursuit leads, practice SMEs, delivery, legal, security, and pricing teams to produce high‑quality RFx responses (RFI/RFP/RFQ), statements of work (SOW) narratives, and related client‑facing materials.
• While based in South Africa, this is a Global Role working within the NTT Global Cloud Practice, supporting large global Cloud Advisory, Modernization and Managed Services client bids and engagements in North America and Europe, as well as local bids in Middle East & Africa.

Key responsibilities and attributes:

• Analyse RFx packages (RFP/RFI/RFQ, addenda, Ts&Cs) to identify requirements, evaluation criteria, risks, and submission logistics; build content plans.
• Storyboard and craft persuasive narratives tailored to buyer personas (business, technical, procurement) that articulate value, differentiation, win themes, and proof points for cloud migration, modernization, managed services, FinOps, SRE/DevOps, and security‑compliant operations.
• Draft, edit, and integrate all proposal sections (executive summary, technical/solution, service model, methodologies, SLAs/OLAs, governance, transition/KT, staffing, past performance/case studies, risk/mitigation, assumptions/dependencies, commercial narrative) to align with RFx instructions and evaluation criteria.
• Collaborate with SMEs and partners to gather technical content and evidence (architecture overviews, delivery methodology, certifications, security & compliance attestations such as ISO 27001/SOC 2), ensuring accuracy and regulatory/commercial compliance.
• Maintain and curate a reusable content library (templates, boilerplates, service catalog entries, graphics/call‑outs, resumes/bios, past performance) and continuously improve content based on win/loss insights.
• Ensure editorial excellence: enforce house style, clarity, consistency, and brand; perform line/copy‑editing and quality checks including accessibility and plain‑language readability.
• Support post‑submission activities: Q&A, oral presentations, BAFO clarifications, and grants/reporting‑style narratives when required.
• Partner with bid/proposal managers and commercial architects to align the written story with solution scope, assumptions, and commercial positioning.
• Uphold data privacy and confidentiality across all client and partner artifacts.
• Audience‑centric storytelling: Writes with empathy for executive, technical, and procurement readers; grounds claims in evidence and benefits.
• Compliance discipline: Maps requirements to responses; closes all compliance gaps; follows submission instructions precisely.
• Content curation & reuse: Organises reusable content, maintains freshness, and tailors intelligently—never copy‑paste.
• Critical thinking: Distils complex inputs, identifies risks/assumptions, and proposes mitigation.
• Quality ownership: Treats the document like a product; drives reviews and implements feedback with urgency and care.
• Resilience & adaptability: Thrives under deadline pressure and shifting scopes.

Academic qualifications and certifications:

• Bachelor’s degree in a relevant field (e.g., Communications, English, Technical Writing, Business/Marketing, Engineering/IT) or equivalent practical experience.
• Required experience:
• 3+ years’ experience developing funded or shortlisted proposals for cloud services (IaaS/PaaS/SaaS), managed services/AMS, and/or application modernisation programs
• Familiarity with global procurement frameworks (e.g., public‑sector RFx processes, FAR/DFARS for U.S., EU procurement directives) and enterprise sourcing practices.
• Experience collaborating with partners/hyperscalers (AWS/Azure/Google Cloud) and technology alliances in joint proposals.
• Experience building graphics and data visuals (e.g., solution diagrams, process flows) with PowerPoint/Visio or equivalent.
• Demonstrated success writing winning enterprise or public‑sector proposals in technology services—ideally cloud, managed services, or large‑scale IT transformation.
• Exceptional writing, research, and editing skills with meticulous attention to detail and a track record of simplifying complex technical concepts for mixed audiences.
• Strong project management capabilities with the ability to prioritise multiple, concurrent deadlines in a fast‑moving, global environment.
• Proficiency with Microsoft 365 (Word, PowerPoint, Excel), collaboration platforms (SharePoint/Teams/Confluence), and proposal management tools (e.g., RFPIO, Loopio, Qvidian) or willingness to learn quickly.
• Collaborative communicator able to influence without authority and drive inputs from busy stakeholders across time zones.