TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
Read more about this company
Job Description
Key Responsibilties:
- Implement in-store VM execution
- Be in touch with latest Fashion Trends
- Adhere to housing and trend guidelines
- Manage the visual elements and ensure world-class standards
- Plan and prioritize visual activities
- Implement adequate control systems to manage VM standards
- Deliver a great Customer Brand Experience
- Manage Assets & Expense
Experience and Qualification:
- Matric (National Senior Certificate)
- A Diploma or Certificate in Visual Merchandising, Fashion Design, Interior Design, or a related creative/retail field would be favourable
- 3+ years of experience in visual merchandising within a retail environment
- Proven track record of successfully implementing visual merchandising strategies across stores
Skills:
- Strong understanding of visual merchandising principles, techniques and practices
- Knowledge of current and emerging VM trends, colour theory, and lighting techniques
- Knowledge of product storytelling and how to translate marketing messages into visual displays
- Proficiency in Google platforms, Microsoft, Word and Excel
- Strong team skills, with the ability to communicate across head office, field and store teams & external suppliers
- Excellent organizational skills, able to manage multiple initiatives concurrently
- Clear and concise verbal and written communication, able to provide instructions and feedback effectively
- Effective in prioritising tasks and meeting deadlines in a dynamic retail environment
- Flexible and able to adjust to changing priorities, store needs, and campaign requirements
- Competent in using relevant software and digital communication tools
Behaviours:
- Business Insight - applies market and business insights in order to drive organisational objectives
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Organizational savvy - understands and navigates dynamics created by processes, systems, and people
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
go to method of application »
Job Description
Key Responsibilities:
- Provide ongoing feedback to the Store Manager regarding sales floor improvements.
- Ensure all customers are greeted and offered assistance promptly; staff should remain available and attentive.
- Monitor individual sales staff performance and report underperformance with suggested solutions to management.
- Maintain a high level of product knowledge within all allocated departments.
- Ensure timely entry of customer orders into the order book.
- Oversee shelf stocking; communicate stock shortages to the Store Manager for reordering.
- Continuously monitor stock levels and replenish as needed throughout the day.
- Ensure all items are accurately priced, labelled, and shelf-talkers are correctly placed, report discrepancies.
- Immediately report and remove damaged stock from the floor, ensuring proper documentation is completed.
- Maintain attractive and updated merchandising displays across all store areas.
Qualifications and Experience:
- Grade 11
- Minimum 2–3 years of retail experience, with at least 1 year in a supervisory
- Proven track record in customer service and sales performance
- Experience in stock control, merchandising, and staff supervision
Skills:
- Excellent peoples’ skills
- Strong communication skills
- Strong administrative skills
- Positive Attitude
- Merchandising experience
- Problem solving and analytical thinking
go to method of application »
Job Description
Key Responsibilities:
- Provide ongoing feedback to the Store Manager regarding sales floor improvements.
- Ensure all customers are greeted and offered assistance promptly; staff should remain available and attentive.
- Monitor individual sales staff performance and report underperformance with suggested solutions to management.
- Maintain a high level of product knowledge within all allocated departments.
- Ensure timely entry of customer orders into the order book.
- Oversee shelf stocking; communicate stock shortages to the Store Manager for reordering.
- Continuously monitor stock levels and replenish as needed throughout the day.
- Ensure all items are accurately priced, labelled, and shelf-talkers are correctly placed, report discrepancies.
- Immediately report and remove damaged stock from the floor, ensuring proper documentation is completed.
- Maintain attractive and updated merchandising displays across all store areas.
Qualifications and Experience:
- Grade 11
- Minimum 2–3 years of retail experience, with at least 1 year in a supervisory
- Proven track record in customer service and sales performance
- Experience in stock control, merchandising, and staff supervision
Skills:
- Excellent peoples’ skills
- Strong communication skills
- Strong administrative skills
- Positive Attitude
- Merchandising experience
- Problem solving and analytical thinking
go to method of application »
Job Description
Key Responsibilities:
Sales maximization
- Maintain and increase sales.
- Ensure staff are aware of new stock and can answer product related questions.
- Ensure no quotation remains on the system for more than 7 days.
- Ensure available stock is pushed and sold.
- Ensure targets are met and business growth ensured.
Providing excellent customer service at all times
- Ensure customer expectations are exceeded.
- Ensure that all customers are receiving service of the highest quality and standards.
- Ensure all queries have been attended to.
- Ensure that all customers have been contacted and that follow up notes are made on individual orders.
- Ensure all Coricraft values are lived and for all staff to attain the level of excellence required.
Basic administration
- Ensure the customer receives the correct products and delivery process is run in a smoother manner.
- Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
- Ensure that the correct amount and payment type is used when applying payment.
- Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
- Ensure all customers are provided with constant service.
- Ensure that stock levels are correct and minimize stock losses.
Ensuring that showroom looks presentable at all times
- To ensure a clean and tidy store in order to enhance display of the store.
- To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
- To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing.
- To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade.
- Incumbent achieves results in ways that build strong partnerships, both internally and externally.
- Client satisfaction / expectation management.
Participate effectively in a team and self-management
- Incumbent achieves results in ways that build strong partnerships, both internally and externally.
- Client satisfaction / expectation management.
- Attending to incoming calls.
- Attending to walk in customers.
- Following company policies and procedures.
Experience and Qualifications:
- Matric
- 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
- Sales qualification advantageous
- Computer Literate
- Knowledge of Syspro
Skills:
- Good communication skills
- Good people skills
- Good administration skills
go to method of application »
Job Description
Responsibilities:
- Assisting the Store manager with Stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and Shrinkage.
- Ensure compliance of all administration, systems and reporting procedures
- Extracting store report to analyse store turnover and stock performance
- understand and present information to Store manager
- Organise and maintain in store filing systems
- Monitor and controller cash or transactional activities to ensure process is followed
- Uphold in store safety and security procedures.
- Process Customer transactions via active retail system (POS)
- Identifying Customer needs through professional engagement and communication.
- Establish Customer loyalty, by promoting cash reward programs.
- Take initiative to improve Customer experience and satisfaction.
- Adhere to visual Merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge.
- Work within a team to meet sales target and implement store objectives.
- Remain in sync with the latest fashion trends
Qualifications:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
Skills:
- Have an interest in fashion
- Good administration ability.
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- Be able to work under pressure.
- Be available to work shifts.
- Able communicate in a professional manner.
- The ability to plan and organised.
- An independent operator
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Achievement of all store turnover, new accounts & rewards
- Providing excellent customer service
- Stock management
- Daily stock counts
- Visual merchandising
- Execution of administrative tasks
Qualifications:
- Beauty related qualification desirable
- 2-3 years retail experience
- 1-2 years cosmetics experience
Skills:
- Excellent selling skills
- Strong interest in retail and the cosmetic field in particular
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Planning & Organising
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
Requirements:
- Must hold a retail-related degree or diploma (original certificate required)
- Must be in possession of an original Matric certificate
- Be unemployed
- Must be between the ages of 20 and 27
- South African Citizenship
- Devote 12 months to the exciting Internship programme with TFG.
- Learn new system, application and products to transfer knowledge to store employees
- As part of self-learning, you will be required to complete the prescribed courses available on TFG’s Learning platform
- Drive and support change at the individual level
- Provide on the ground support and on the job learning, encouraging effective dialogue among employees and assist in breaking down possible communication barriers
- Show stores where to find learning material and assist with trouble shooting
- Escalate any questions, queries or concerns
- Foster close relationships with store employees and field leadership teams by sharing key information affecting stores e.g. system changes.
- Ready to work retail hours
- Able to travel between stores from time to time
- Short-listed candidates will have the exciting opportunity to showcase their skills by preparing and delivering a brief PowerPoint presentation as part of the interview process.
Skills:
- Upbeat attitude and a love for the retail industry
- Proficiency with computers
- Strong communication abilities to facilitate learning and test for understanding
- Natural leadership skills
- Demonstrates a strong work ethic
- Passionate about providing outstanding customer service
- Strong interest in exploring and understanding retail technology systems.
- Passion for identifying and solving challenges related to retail technology systems
go to method of application »
Job Description
Requirements:
- Must hold a retail-related degree or diploma (original certificate required)
- Must be in possession of an original Matric certificate
- Be unemployed
- Must be between the ages of 20 and 27
- South African Citizenship
- Devote 12 months to the exciting Internship programme with TFG.
- Learn new system, application and products to transfer knowledge to store employees
- As part of self-learning, you will be required to complete the prescribed courses available on TFG’s Learning platform
- Drive and support change at the individual level
- Provide on the ground support and on the job learning, encouraging effective dialogue among employees and assist in breaking down possible communication barriers
- Show stores where to find learning material and assist with trouble shooting
- Escalate any questions, queries or concerns
- Foster close relationships with store employees and field leadership teams by sharing key information affecting stores e.g. system changes.
- Ready to work retail hours
- Able to travel between stores from time to time
- Short-listed candidates will have the exciting opportunity to showcase their skills by preparing and delivering a brief PowerPoint presentation as part of the interview process.
Skills:
- Upbeat attitude and a love for the retail industry
- Proficiency with computers
- Strong communication abilities to facilitate learning and test for understanding
- Natural leadership skills
- Demonstrates a strong work ethic
- Passionate about providing outstanding customer service
- Strong interest in exploring and understanding retail technology systems.
- Passion for identifying and solving challenges related to retail technology systems
go to method of application »
Job Description
Requirements:
- Must hold a retail-related degree or diploma (original certificate required)
- Must be in possession of an original Matric certificate
- Be unemployed
- Must be between the ages of 20 and 27
- South African Citizenship
- Devote 12 months to the exciting Internship programme with TFG.
- Learn new system, application and products to transfer knowledge to store employees
- As part of self-learning, you will be required to complete the prescribed courses available on TFG’s Learning platform
- Drive and support change at the individual level
- Provide on the ground support and on the job learning, encouraging effective dialogue among employees and assist in breaking down possible communication barriers
- Show stores where to find learning material and assist with trouble shooting
- Escalate any questions, queries or concerns
- Foster close relationships with store employees and field leadership teams by sharing key information affecting stores e.g. system changes.
- Ready to work retail hours
- Able to travel between stores from time to time
- Short-listed candidates will have the exciting opportunity to showcase their skills by preparing and delivering a brief PowerPoint presentation as part of the interview process.
Skills:
- Upbeat attitude and a love for the retail industry
- Proficiency with computers
- Strong communication abilities to facilitate learning and test for understanding
- Natural leadership skills
- Demonstrates a strong work ethic
- Passionate about providing outstanding customer service
- Strong interest in exploring and understanding retail technology systems.
- Passion for identifying and solving challenges related to retail technology systems
go to method of application »
Job Description
Requirements:
- Must hold a retail-related degree or diploma (original certificate required)
- Must be in possession of an original Matric certificate
- Be unemployed
- Must be between the ages of 20 and 27
- South African Citizenship
- Devote 12 months to the exciting Internship programme with TFG.
- Learn new system, application and products to transfer knowledge to store employees
- As part of self-learning, you will be required to complete the prescribed courses available on TFG’s Learning platform
- Drive and support change at the individual level
- Provide on the ground support and on the job learning, encouraging effective dialogue among employees and assist in breaking down possible communication barriers
- Show stores where to find learning material and assist with trouble shooting
- Escalate any questions, queries or concerns
- Foster close relationships with store employees and field leadership teams by sharing key information affecting stores e.g. system changes.
- Ready to work retail hours
- Able to travel between stores from time to time
- Short-listed candidates will have the exciting opportunity to showcase their skills by preparing and delivering a brief PowerPoint presentation as part of the interview process.
Skills:
- Upbeat attitude and a love for the retail industry
- Proficiency with computers
- Strong communication abilities to facilitate learning and test for understanding
- Natural leadership skills
- Demonstrates a strong work ethic
- Passionate about providing outstanding customer service
- Strong interest in exploring and understanding retail technology systems.
- Passion for identifying and solving challenges related to retail technology systems
go to method of application »
Job Description
- The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard.
- Driving turnover to ensure achievement of targets.
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards.
- Managing team schedule effectively.
- Staff training and development.
- People management, including recruitment, employee relations, performance management.
- Controlling expenses.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store.
Qualifications & Experience:
- A Grade 12 qualification.
- A relevant tertiary qualification would be advantageous.
- Must have 2-3 years Store Management experience.
- Must have experience in driving sales to increase store profit.
Skills:
- Ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- Strong organizational, administration and planning skills.
- The ability to take initiative.
- A high level of attention to detail.
- Strong verbal communication and interpersonal skills.
- Ability to work collaboratively with a diverse team to achieve common goals.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
- Figure and admin orientated.
Behaviours:
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
- Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Assisting the Store manager with Stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and Shrinkage.
- Ensure compliance of all administration, systems and reporting procedures
- Extracting store report to analyse store turnover and stock performance
- understand and present information to Store manager
- Organise and maintain in store filing systems
- Monitor and controller cash or transactional activities to ensure process is followed
- Uphold in store safety and security procedures.
- Process Customer transactions via active retail system (POS)
- Identifying Customer needs through professional engagement and communication.
- Establish Customer loyalty, by promoting cash reward programs.
- Take initiative to improve Customer experience and satisfaction.
- Adhere to visual Merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge.
- Work within a team to meet sales target and implement store objectives.
- Remain in sync with the latest fashion trends
Qualifications:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
Skills:
- Have an interest in fashion
- Good administration ability.
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- Be able to work under pressure.
- Be available to work shifts.
- Able communicate in a professional manner.
- The ability to plan and organised.
- An independent operator
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
- Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
- We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!
Responsibilities:
- Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
- Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
- Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
- Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.
Requirements:
- A Matric certificate.
- Previous sales experience in a retail environment.
- Experience in the Hospitality Industry is an advantage.
- Deliver top-tier service, navigate through customer challenges, whilst driving sales.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong attention to detail and organizational skills.
- The ability to take initiative.
- Ability to work effectively both independently and as part of a team.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Competencies and behaviours for success:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes.
- Decision Making - Analyses complex situations to ensure effective and timely choices.
- Driving & Persevering.
- Leading Others - Inspires and guides others to achieve collective goals.
- Meeting Customer Expectations - Consistently delivers exceptional customer service.
- Planning & Organising - Uses a structured approach to effectively manage tasks.
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Method of Application
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