Job Opportunities at Investec

• Investec is seeking an experienced Microsoft 365 / Modern Workplace Engineer to join our dynamic team within the M365 Messaging & Collaboration domain, which functions as a component of the broader Modern Workplace Team. The successful candidate will possess substantial hands-on experience with Microsoft 365 core components. This role requires the ability to function both independently and collaboratively, working with various team members including Engineers, Business Analysts, Architects, stakeholders, and end users to resolve issues and develop appropriate solutions.

Key Responsibilities:

Platform Administration and Operations:

• Administer and optimize SharePoint Online, OneDrive for Business, MS Teams, Exchange Online and other M365 related services including Copilot and MS Power Platform
• Configure and manage the M365 Admin Center and Power Platform environments (Power Apps and Power Automate) as appropriate
• Implement and monitor service health, change management, backup/recovery plans and disaster recovery protocols where applicable
• Establish and maintain baseline configurations, naming conventions and governance policies

Migration, Integration and Automation:

• Plan and execute migrations to the M365 platform (SharePoint, Teams, OneDrive, Exchange Online) with minimal business disruption
• Integrate M365 with existing systems and data sources. Leverage GraphAPI and Power Platform to automate processes
• Develop and maintain automation scripts (PowerShell and Graph API) to streamline repetitive tasks and provisioning

Performance and Optimization:

• Monitor performance, reach, and reliability, tune configurations to optimize cost, latency, and user experience
• Establish and track metrics related to collaboration usage, security posture and regulatory compliance

Documentation and Knowledge Transfer:

• Create and maintain authoritative documentation for configurations, governance, standard operating procedures and runbooks
• Mentor junior engineers and contribute to a culture of knowledge transfer

Stakeholder and Vendor Management:

• Partner with team leaders, Cybersecurity, Identity and infrastructure teams to ensure aligned delivery
• Work with Microsoft and other vendors or suppliers and participate in licensing planning and governance

Experience and Skills:

The ideal candidate will have extensive experience in the following technologies which are critical to this role:

Essential:

• 5-7 years of hands-on experience with Microsoft 365 in a professional enterprise environment
• Deep expertise across SharePoint Online, OneDrive, MS Teams, Exchange Online and related M365 services
• Comprehensive understanding of security, compliance and governance within the M365 ecosystem (DLP, retention, sensitivity labels, eDiscovery, auditing)
• Scripting and automation mindset. Proficiency in PowerShell and Graph API for automation and custom tooling
• Experience with Power Platform (Power Apps and Power Automate) for workflow automation
• Experience with migrations tools such as QuestODM, Sharegate and AvePoint
• Experience with M365 user and workload migrations
• Ability to design and implement migration and adoption strategies
• Strong problem-solving and analytical skills, with attention to detail
• Excellent communication skills, with the ability to translate technical concepts to non-technical stakeholders
• Experience in navigating the ever-evolving MS cloud consoles: Azure, Exchange, Entra, Purview, Power Platform, Security, SharePoint and MS Teams
• Ability to analyze usage patterns, security metrics and compliance risks using data-driven decision making
• Comprehensive working knowledge of server and networking concepts, including Windows Server operating systems, networking protocols and proficiency in basic network troubleshooting (telnet, ping, traceroute and netstat)
• Experience with the ServiceNOW ITSM Tool to service tickets logged and load change requests
• Capability to represent the team regarding upcoming changes logged for maintenance, migrations or required changes
• Advanced proficiency in Microsoft Excel – The ability to execute vlookups, pivot tables, concatenate and duplicate lookups

Desirable:

• Experience with device management and security controls (Intune/Endpoint Manager and Conditional Access)
• Experience with enterprise collaboration governance and M365 security posture management tools
• Exchange on-premise and hybrid deployments (MS Exchange 2019 / Subscription Edition)
• Mimecast secure email gateway, email hygiene policies, email archiving and ediscovery
• Understanding of SMTP, transport rules and mail flow and queues
• Experience with SPF, DKIM and DMARC principles and technologies
• Experience with the SaaS Atlassian Suite – Confluence and/or JIRA

Qualifications:

• AZ-900: Azure Fundamentals is a requirement and a foundational building block for all D&T staff
• Any additional foundational certifications like MS-900 / SC-900 / AI-900 would be advantageous
• Any of the following Associate certifications (which is a building block for M365 Admin Expert):*
• SC-300: Identity and Access Administrator Associate
• MS-700: Teams Administrator Associate
• MD-102: Endpoint Administrator Associate
• MS-102: M365 Administrator Expert **
• Any previously recognized SharePoint or Exchange certifications would be advantageous
   

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Description

• Investec Sandton is looking for a Business Analyst for the LCIB Business within ICIB tech, who would be fully responsible for supporting and maintaining our LCIB Business operations and tech platforms. You are responsible for your area of specialization, as well as for all aspects of analysis from interacting with stakeholders and users, to design, document and root cause unpacking, through to production monitoring and support.
• The successful candidate will be responsible for support and incident handling within the operational and procedural functions and all surrounding interfaces of the IFI tech space. The candidate will be expected to work in a fast paced, high energy environment where collaboration and interaction across teams and with stakeholders is required. Independent and original thinking will be required to meet expectations and solve complex challenges.

Experience, skill and capability:

• Databases and Query Languages: Experience working with relational databases and understanding of SQL query languages, Testing and Debugging: Ability to perform integration testing, and debug applications to identify and fix issues, and improve overall reliability pre- and post-deployment.
• Problem Solving and Troubleshooting: Strong analytical and problem-solving skills to identify, debug, and resolve issues in both front-end and back-end components of applications. ability to balance multiple tasks with high attention to detail.
• Collaboration and Communication: Effective communication and collaboration skills to work in cross-functional teams, and communicate technical concepts to non-technical stakeholders.
• Planning and monitoring incidents, enhancements, technical fixes with documentation of requirements and regular reporting.
• Continuous Learning and Adaptability: Willingness to learn new technologies, keep up with industry trends, and adapt to evolving development practices and tools. Ability to use own judgement to make quick decisions.
• Identify potential solutions and assessing them for both technical and business sustainability.
• Working Closely with Colleagues, developers, testers and variety of end users toensure technical compatibility and user satisfaction.
• Continuous improvement within the business-as-usual processes by keeping up to date with technical and industry developments. Documentation of existing functionality should be maintained and updated accordingly to the improvements made.
• Analyze complex technical problems to identify trends, patterns, and insights that drive strategic decision-making and improve stabilization of the platform.
• Complete ownership and responsibility of our platform that services our clients, facilitating smooth communication and problem resolution.
• Understand SDLC, agile methodology, design and process mapping tools. 5 Years Business Analysis experience in a cross section of Application environments, preferably in Banking (CIB Businesses)
• Strong SQL skills are required
• Experience in working with Cloud solutions (Azure services) will be beneficial
• Power BI / Business Intelligence skills will be beneficial.

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Description

• Investec Sandton is looking for a Fullstack developer (at least 7 years' experience) in the Private Bank Tech – Equation team who will be part of the full application life cycle including, but not limited to, the evaluation of business requirements, system analysis and design, writing of technical specifications and diagrams, programming, unit testing, maintenance, and technical support of our applications.

Experience, skill and capability

• Proficient in Programming Languages: .NET, C#, JavaScript, Typescript
• Back-end Development: Back-end Development: Proficiency in server-side programming using .Net with exposure to Docker and Kubernetes.

Microsoft Azure: Microsoft Azure certification is advantageous (AZ-204) with proficiency in: 

• Infrastructure as code
• Building and deploying applications to Azure
• Implementing continuous integration and delivery processes (CI/CD) and infrastructure automation
• Thorough understanding and application of Azure Resources. 
• Databases and Query Languages: Experience working with relational and NoSQL databases and understanding of SQL query languages.
• API Development and Integration: Ability to design, build, and consume RESTful APIs, as well as integrate with external APIs and services to exchange data between systems
• Deployment and DevOps: Proficiency in deploying applications to Azure DevOps for managing source code repositories, building and releasing applications, and implementing continuous integration and delivery processes (CI/CD) and infrastructure automation, including automated deployment pipelines
• Security Best Practices: Understanding of web application security concepts, such as Azure Active Directory (Azure AD) and the ability to integrate authentication and authorisation mechanisms into applications using Azure AD, data validation, and protection against common vulnerabilities
• Problem Solving and Troubleshooting: Strong analytical and problem-solving skills to identify, debug, and resolve issues in both front-end and back-end components of applications
• Collaboration and Communication: Effective communication and collaboration skills to work in cross-functional teams, participate in code reviews, and communicate technical concepts to non-technical stakeholders
• Continuous Learning and Adaptability: Willingness to learn new technologies, keep up with industry trends, and adapt to evolving development practices and tools
• Performance Optimisation: Experience in optimising application performance, including minimising load times, optimising database queries, and implementing caching mechanisms
• Version Control: Familiarity with version control systems like Git and understanding of branching, merging, and resolving conflicts to collaborate effectively with other developers
• Testing and Debugging: Ability to write unit tests, perform integration testing, and debug applications to ensure code quality, identify and fix issues, and improve overall reliability pre- and post-deployment
• Front-end Development: Knowledge of front-end technologies like HTML, CSS, and JavaScript frameworks – Angular - to build responsive and user-friendly web interfaces
• Responsive Design and CSS Frameworks: Advantageous to have understand responsive design principles and experience with CSS frameworks like Bootstrap or Foundation to create visually appealing and mobile-friendly web applications

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Description

• The Business Analyst will play a pivotal role in bridging the gap between business needs and technology solutions. This position involves gathering and analyzing requirements, facilitating communication between stakeholders, and ensuring that the delivered solutions meet business objectives.

Key Responsibilities

• Requirements Gathering: Engage with stakeholders to understand their needs and document functional and non-functional requirements.
• Analysis and Documentation: Create detailed specifications, user stories, and process maps to clearly communicate requirements to technical teams.
• Stakeholder Management: Build and maintain strong relationships with stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Solution Evaluation: Assess proposed solutions against business requirements and provide recommendations for improvements or alternatives.
• Testing and Validation: Collaborate with QA teams to develop test cases and ensure that solutions meet the specified requirements through rigorous testing.
• Change Management: Assist in managing change initiatives, including training and support for end-users to ensure smooth adoption of new systems and processes.
• Continuous Improvement: Identify opportunities for process improvements and contribute to the enhancement of business practices.

Key Skills and Qualifications

• Educational Background: Bachelor's degree or professional certification in Business Analysis, Information Technology, or a related field.
• Experience: Proven experience as a Business Analyst or in a similar role, preferably within the financial services sector.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present information clearly to technical and non-technical audiences.
• Technical Proficiency: Familiarity with business analysis tools and methodologies, as well as experience with project management software. SQL, Cloud, BPMN, UI, API and Webservice integration experience would be beneficial.
• Adaptability: Ability to work in a fast-paced environment and manage multiple priorities effectively.

 Desired Attributes

• Proactive Mindset: A self-starter who takes initiative and drives projects forward.
• Team Player: Collaborative approach with the ability to work effectively in cross-functional teams.
• Attention to Detail: Strong focus on accuracy and quality in all deliverables.

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Description

• The Application Owner will be responsible for managing the development and maintenance of the Loyalty Program platform to identify and meet the present and future technological needs of the business; manage information technology strategic projects; implementation and monitoring of an applications strategy and management of key vendor partners which aligns with the business strategy. Responsibilities include but are not limited to:
• Lead, mentor, coach and grow a team of developers, testers, and business analysts in a dynamic, fast-paced environment
• Instill a culture of ownership, continuous improvement, and quality in the team
• Oversee the technical roadmap and application lifecycle management for the set of applications in the Rewards portfolio
• Ensure that the technical roadmap aligns with the broader Investec technology strategy
• Facilitate and align business stakeholders on the business and technical initiatives the team is working on
• Facilitate and align cross functional teams in the delivery of technical solutions
• Manage vendor partnerships

Experience, skill, and capability

• Financial industry experience
• 3+ years' experience managing IT teams, with a strong understanding of application development processes and technologies 
• Strong, proven leadership of diverse teams
• Strong, proven relationship management with clients and stakeholders 
• Strong financial, numeric, and analytical ability
• Loyalty programs/Travel experience an advantage