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  • Posted: Jun 5, 2026
    Deadline: Not specified
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  • We are JTC, an independent, award-winning provider of fund, corporate and fiduciary services to institutional and private clients. Established in 1987, we now have over 500 people in offices across 18 jurisdictions, with assets under administration totalling over US$70billion. Our independence and shared ownership culture means we all share the same priority...
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    Senior Manager – Private Equity – Fund Services

    PURPOSE OF JOB

    Manage the overall service delivery of the Private Equity accounting team, to ensure the following:

    • Responsibility for direct line reports.
    • That valuations are performed completely, accurately and within the required client deadlines.
    • Valuations/accounts are distributed accurately and on time to all parties.
    • That all client queries are responded to and resolved to the satisfaction of the client within a reasonable timeframe.
    • That compliance checks and reporting are completed accurately and within the set deadlines.
    • Adherence to all agreed controls, policies and procedures.
    • Accurate and timeously correspondence with shareholders of underlying funds.
    • Accurate and timeously payment of expenses and execution of investments in accordance with investment documentation.
    • Being responsible for producing financial statements for all allocated clients in accordance with the most relevant accounting and regulatory standards and client driven requirements.
    • Responsible for facilitating the audit process for all clients.
    • Responsible for managing the team resources and allocating tasks and monitoring client service levels for reporting purposes.

    MAIN RESPONSIBILITIES AND DUTIES

    • Plan and monitor resources and resource capacity within an allocated team to ensure that all deliveries are maintained, and service levels upheld.
    • Manage and monitor the ongoing training, coaching to ensure the continuous development of staff in the team (this includes the performance management of direct line reports).
    • Organise and hold regular meetings with your allocated team and each individual member (one-on-one’s) to ensure regular communication and correspondence.
    • Manage all activities within the allocated team in a positive effective way to instil a positive, solution-oriented work environment within the team (this includes managing/monitoring the resolution of all issues and concerns applicable to the relevant team).
    • Participate in business improvements across processes, controls and systems to ensure they are effectively implements within the allocated ops team. This includes the monitoring, initiating and participating in any risk reduction/efficiency gaining projects impacting the operational team.
    • Project manage where required the take-on/launch of all new funds/clients allocated to ensure operationally the team is ready.
    • Investigate, report and implement (Take overall responsibility) the required corrective and/or preventative action for all operational errors and incidents which occurred in the allocated ops team to ensure successful resolution and management of the error or incident.
    • Check and authorise payments (as an A Signatory) to ensure the payment has been correctly prepared.
    • Check and approve valuations (as an A Signatory) to ensure all the required information has been captured and processed correctly.
    • Supervise others to ensure the accuracy, completeness and timeliness in of the team in executing deliverables.
    • Reviewing and ensure all documentation are in place for investment purchases and sales / distributions.
    • Review of accurate expense and accrual calculations, including management and admin fee calculation.
    • Investigating and answering queries with auditors, clients, and any other relevant service provider.
    • Monitor/review the production of financial statements for portfolio of clients in accordance with the applicable financial reporting standards.
    • To monitor the client audit process internally according to an agreed timetable and regulatory deadlines to ensure all parties are delivering as agreed and resolve/escalate any obstacles and/or delays timely.
    • Attend pre and post audit meetings to ensure audit planning, comments, and recommendations as well as any post audit adjustments to be made to valuations are discussed.
    • Ensuring compliance with company policy and procedures; client service level agreements and internal controls.
    • Review of NAV notices and disseminate to a pre-defined distribution list.
    • Note: Although the primary function of a Manager is checking and supervising the above tasks, in certain circumstances a Manager may also be required to perform the above-mentioned activities.
    • Coach and supervise other team members (including training and coordinating the training of new team members) to ensure the team functions as a cohesive unit.
    • Actively participate in ensuring all processes and procedures are properly documented and adhered to, to ensure no accounting errors occur and the team has latency in place.
    • Query and issue resolution within the team (whether it’s Investran or system issues, or client or custodian issues) to ensure no queries or issues result in an error, breach or client dissatisfaction.
    • Investigate errors, complete the required JTC error reporting process and implement the required remedial action in order to ensure the error is not repeated.
    • Actively and continually identify and report high risk areas and gaps in processes to ensure the identification and escalation of risks and gaps.
    • Check statutory returns in order to ensure JTC satisfies the fund regulatory obligations.
    • Monitor that the relevant sections in the delivery matrix are accurately updated and maintained to ensure all parties are aware of what has been completed, and Oversight can promptly review the NAV where required.    
    • Complete/monitor all sundry administrative tasks, including (but not limited to) accurate / timely time recording and filing of Accounts / NAV within Viewpoint.

    ESSENTIAL REQUIREMENTS

    • A relevant tertiary qualification, preferably including Accounting; Finance; Investments.
    • CA (SA), ACCA or equivalent.
    • Minimum of 5 years investment fund administration, more specifically in Private Equity and venture Capital.
    • Good accounting and investment product knowledge, including retail fund products.
    • Experience in leading teams and client engagements.
    • Excellent numeracy skills and attention to detail.
    • Exposure / Experience in dealing and interacting with clients, specifically in the Private Equity and Venture Capital space would be advantageous.
    • Experience in managing client portfolios varying in complexity and size. 
    • Good technical knowledge of accounting standards (IFRS/UK GAAP/US GAAP & Other).
    • Exposure to valuations, equalisations and carried interest calculations.

    go to method of application »

    Administrator – Transfer Agency – Investor Services

    PURPOSE OF JOB

    • As the Administrator, you will be responsible for the accurate maintenance of Shareholder Registers for open ended funds administered by JTC. You will be involved in unit dealing, responding to all client queries and requests and ensuring quality control, adherence to policies, procedures and SLAs and outperformance of operational deadlines and client service delivery.

    MAIN RESPONSIBILITIES AND DUTIES

    • Respond to all investor/client queries and requests received via telephone, post, fax or email effectively and accurately while delivering exceptional client service.
    • Timely and accurate capturing, execution and settlement of all investor subscription, redemption, stock transfer, conversion and switch transactions and any other fund activities as they arise.
    • Ensure the accurate control, input and monitoring of all clients dealing instructions in line with operational procedures.
    • On-board new funds and other fund activity events as the need arises – fund/ share class launches and closures, mergers, conversion activity etc.
    • Record Investor tax classification information.
    • Ensure the take-on and establishment of new accounts occurs in a timely manner and that they are completed within the prescribed AML, KYC and CDD procedures.
    • Ensure that the database and underlying KYC and core static data is accurate and up to date in line with departmental procedures.
    • Process and quality check Investors Transfer instructions within agreed turnaround times and retain records of outstanding or missing transfer information.
    • Instruct the share dealing related cash movements to the relevant custodians.
    • Timely dispatch of contract notes within regulatory requirements ensuring all requirements are fulfilled.
    • Support of bulk mail and operational projects.
    • Produce and administer payment processes.
    • Understand the system and drive efficiencies and risk-reduction initiatives within the system and processes.
    • Train new team members as required.
    • Ensure that all JTC policies and procedures are adhered to and guarantee efficient and prompt query resolution.
    • Actively participate in team initiatives such as procedure documentation and system testing.
    • Escalate all breaches and complaints immediately upon discovery.
    • Adhere to all JTC Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation.
    • Adhere to JTC core values and expected behaviours.

    ESSENTIAL REQUIREMENTS

    • At least 1 year of funds industry experience directly working in fund operations/administration.
    • IOC Qualified or working towards this qualification, or equivalent (Desirable).
    • Ability to review and resolve complex issues working under challenging deadlines.
    • Customer Service experience.
    • Excellent planning and organisation skills with a flexible approach to work.
    • Ability to work on own initiative.
    • Effective verbal reasoning and numeric skills.
    • Good keyboard skills to include MS Excel and ability to learn systems used within the business.

    Method of Application

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