Latest Vacancies at Kia Motor

Job Description    

• The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities    
Processes and governance

• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customers and follow-up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

• Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

• Deliver work activities adequately to satisfy internal and external customers
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery

Qualifications and Experience    

• Matric certificate
• 3-5 years’ working experience in a similar environment.
• A valid South African driver’s licence

Skills and Personal Attributes    

• Developing sales
• Making a Sale
• Persuasive Selling Skills
• Product and or service knowledge
• Trust and Integrity

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Job Description    

• To receive parts and consignments into the warehouse and bin these parts accordingly. To pick and deliver parts daily to relevant areas or departments, in compliance with agreed standard operating procedures. 

Specific Role Responsibilities    

• Plan and organise own tasks to make sure that performance targets are met and standard operating procedures (SOPs) are adhered to.
• Provide daily feedback on task delivery to inform decision-making processes.
• Resolve routine problems and report unresolved issues to ensure problems are addressed timeously.
• Check stock levels based on system generated cycle counts and report any discrepancies to relevant supervisor for actioning.
• Check stock levels based on system generated cycle counts and reports any discrepancies to relevant supervisor for actioning. 
• Re-­bin stock based on system generated movement information to optimise warehouse layout Scan stock and bin parts into allocated areas into the warehouse.
• Identify and apply known solutions to operational problems and escalate unresolved issues.
• Deliver on agreed performance targets according to set procedures and service level agreement.
• Report on transactional activities to provide timely information for decision making in area of accountability.
• Execute work in line with governance and compliance processes. 
• Deliver and collect goods and customers at required destinations in a safe and proper manner.
• Ensure that vehicles are in an excellent operating condition and report non-compliance to immediate superior.
• Execute driving tasks and activities in compliance with legal rules and regulations.
• Execute work activities effectively and efficiently in order to prevent financial loss and maximise financial performance.
• Deliver services and/or products that create a culture, which aims to meet or exceed internal and external customers' expectations in the business.
• Deliver work activities according to set standards in order to satisfy internal and external customers.
• Deliver daily tasks and attend training to improve quality and standard of own work.
• Own and live up to company values.

Qualifications and Experience    

• 0 ­- 1 year experience in a similar environment Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
• A valid South African driver's license

Skills and Personal Attributes    

• Client Focus
• Improvement Orientation
• Interpersonal Effectiveness
• Judgement
• Persistence and Tenacity
• Personal Courage
• Planning and Organising
• Results Orientation
• Computer Literacy
• Inventory Management
• Basic knowledge of inventory policy and process 
• Knowledge of parts, components and material 
• Organisational excellence and productivity culture
• Technical Learning
• Uphold Ethics and Values

go to method of application »

Job Description    

• The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities    
Processes and governance

• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customers and follow-up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

• Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

• Deliver work activities adequately to satisfy internal and external customers
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery

Qualifications and Experience    

• Matric certificate
• 3-5 years’ working experience in a similar environment.
• A valid South African driver’s licence

Skills and Personal Attributes    

• Developing sales
• Making a Sale
• Persuasive Selling Skills
• Product and or service knowledge
• Trust and Integrity

go to method of application »

Job Description    

• The successful candidate will be responsible to deliver sales in order to process sales of new vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities    
Processes and governance

• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
• Process all leads of prospective customers and follow-up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance

• Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

• Deliver work activities adequately to satisfy internal and external customers
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery

Qualifications and Experience    

• Matric certificate
• 3-5 years’ working experience in a similar environment.
• A valid South African driver’s licence

Skills and Personal Attributes    

• Developing sales
• Making a Sale
• Persuasive Selling Skills
• Product and or service knowledge
• Trust and Integrity

go to method of application »

Job Description    
To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins.      

Specific Role Responsibilities                                                                                                  

• To achieve set departmental budget objectives in terms of gross profit and net profit. 
• To achieve performance benchmarks:
  •  Gross profit
  •  Total dealership gross profit
  •  Total contribution
  •  Department contribution
• To achieve company stock parameters:
  •  28 days maximum stock holding
  •  12 months and older stock holding
• To ensure that there is strict control over all departmental expenses.
• To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment. Sales/Marketing 
• To ensure that there is continuous growth in the department in terms of turnover and profit. 
• To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets.
• To review quotation files twice a week and ensure acceptance rate target is achieved. 
• To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for.
• To ensure prompt service and feedback to all clients to grow the brand. 
• To ensure that the sales teams and front line staff are made aware of specials. 
• To review sales representative report once a week. 
• All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration
• To ensure parts are ordered correctly and the order control file is used daily and kept up to date. 
• To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed. 
• To work through parts bought not sold on a daily basis and report back to DP on a weekly basis. 
• To ensure that all job cards are received from the workshop the previous day so that you can ensure that parts are in stock and pre-picked for the following day. 
• To ensure the AVO system is being followed correctly and according to company policy and procedures.
• To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review.
• To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off.
• To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount. 
• To ensure that you place the stock and daily orders with the importer using their criteria on timing and frequency. This includes the correct stock to daily mix ratio. Adhering to the KIA stock policy.
• To weekly reconcile backorders between the dealership and importer. 
• To do inspections on delivery vehicles for neatness as well as roadworthiness. 
• Authorise the purchase of any part that is not a very fast, fast or medium mover. On these parts cost plus VAT deposit must be taken. 
• To ensure all administration is up to date and accurate. 
• To adhere to KIA standards and action any deviation.
• To ensure efficient and open communication channels – upwards as well as downwards. 
• Ensure that a high level of housekeeping is maintained.
• To ensure that all aspects of security are maintained at the highest standards. 
• To ensure that RFC parts are pre-approved in writing and credit notes approved and processed. Dealer Principal to sign off all credit notes. 
• To ensure that perpetual stock count are done.
• Dealer Principal/ Accountant to spot check weekly. 
• To ensure that stock parameters are adhered to maximising supply rate whilst minimising dead stock.
• Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.

Qualifications and Experience    

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
• 3 - 5 years' experience in a parts environment, of which at least 1 - 3 years' supervisory
• Team lead experience
• A valid South African driver's licence.

Skills and Personal Attributes    

• Business Acumen.
• Change Management.
• Client Focus.
• Improvement Orientation.
• Inspirational.
• Leadership.
• Interpersonal Effectiveness.
• Judgement.
• Persistence and Tenacity.
• Personal Courage.
• Planning and Organising Results.
• Customer Service Knowledge of parts, components and material Operational Implementation.
• Operational Planning Organisational excellence and productivity culture.
• People Management and Development skills Planning, monitoring, evaluation and reporting.
• Product and or Service knowledge.
• Uphold Ethics and Values.