New Job Openings at Absa Group Limited (Absa)

Key Responsibilities:

• Create actionable C# solutions and services
• Work on creating feature-rich scheduling, tracking, and reporting solutions
• Perform checks to detect technical risks and difficulties connected to projects, then report and propose a solution strategy
• Create, integrate, and test new features in a variety of apps
• Maintain frequent communication with team members and work closely with them throughout the development process
• Write C# code that is clean, efficient, scalable, and dependable Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Create and nurture highly available systems on Kubernetes

Competencies 

• Ability to research and grasp new concepts at a fast pace
• Excellent English and effective communication skills
• Planning and organizing
• Delivering results and meeting customer expectations

Knowledge, skills and experience required 

• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident
• 8+ years’ development experience
• Cross domain knowledge
• Min 3 – 5 years of experience working with Microservices (Kubernetes, Containerization, Rancher, Docker) with C# experience being key critical
• Capability to collaborate with a group of developers
• Experience with full-stack development
• Well-versed in technologies such as C#, JavaScript, and Postgres databases
• Strong expertise in DevOps and CI/CD implementation
• Thorough knowledge of cloud-native development
• Experience with container technologies like Docker
• Understanding of microservice design and architectural patterns
• Familiar with complex event processing and event-driven architecture
• Agile methodology
• Working experience and knowledge of the SQL and C# ecosystem
• Basic cloud knowledge
• Business knowledge Finance domain - advantageous

Education

• Bachelor's Degree: Information Technology

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Job Description

People Management

• Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Manage a team to ensure effective delivery of services to Stakeholders.
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
• Review and maintain succession plans for one level below.
• Ensure that performance development (PD) is appropriately undertaken as per policy.
• Ensure PD plans are in place and regularly reviewed as per PD cycle.
• Obtain approval for any additional headcount for the team.
• Approve leave requests, training requests and staff claims for team members.
• Address poor performance of any team member through the formal Performance Accelerator Programme and ensure that continued poor performance is appropriately addressed.
• Motivate team members and ensure that their efforts are recognized.
• Participate in regular meetings with team members to share information and best practices.

Business Management

• Translate set strategy into operational business plans, ensure communication to the team and obtain their buy-in into deliverables set.
• Review reports of new cases allocated on a weekly basis and determine whether there is a fair distribution.
• Constantly review the number of cases reported to improve the investigation methodologies, criteria and adjust accordingly to a risk- bases approach.
• Review and provide input into quarterly/monthly SBU reports.
• Ensure adequate input and timeously response to media queries received from Group.
• Provide input in training and awareness material when requested to do so by the training manager.
• Ensure compliance to group policies and procedures.
• Access and update the investigative policies and procedures and ensure implementation and adherence.
• Conduct monthly oversight reviews with direct reports to understand the business performance and support them to develop corrective actions where required.
• Escalate major issues to management.

Stakeholder Management

• Engage and communicate the department’s philosophy to direct reports/stakeholders and ensure they understand the responsibility of the department vs. Business Unity responsibility.
• For material or significant issues identified, recommend corrective action to business unit senior management / Fraud Risk Strategy to alter their processes to prevent future recurring issues.
• Attend risk forums and oversight committees.
• Provide fraud awareness presentations to stakeholders and draft fraud alerts for distribution to the Physical Channels business segment.
• Interact with counterparts in the industry to share information, engender co-operation to gain a common understanding of the threats and risks.
• Build and maintain relationships with other external parties (e.g. SA Police Services, SA Revenue Services, National Prosecuting Authority Asset Forfeiture Unit) to ensure that co-operation can be obtained when required for key investigations.
• Ensure that there are adequate support and evidence collection activities for cases dealt with by Group Legal Services or Absa Debt Recovery Services and call on those areas to execute actions identified by the department.

Operational Oversight and Guidance

• Assess and update the investigative policies/procedures and ensure implementation and adherence. Ensure that minimum investigation standards are set and adhered to
• For sensitive or high-risk cases (on an ad hoc basis or when tasked by management) execute the investigation activities end-to-end or, if appropriate, delegate to one of the direct reports
• Ensure that feedback is provided to management/stakeholder in so far as high level/sensitive cases are concerned
• Continuously evaluate cases allocated to direct reports for investigation in line with set Guidelines and Standards
• Approve case status changes for direct reports in line with the department’s guidelines / policies

Investigation

• Provide investigation capability and lead, into significant and sensitive fraud, theft and corruption cases
• Ensure that any control failures identified during the course of an investigation are immediately brought to the attention of Fraud Strategy / responsible business units
• Provide investigative support to other investigative areas where/when appropriate
• Ensure that matters where there is a significant fraud loss to the Bank, that a Steerco is established, comprising of all relevant stakeholders, to ensure that there is proper management over such cases and that recovery efforts are maximised
• Continuously evaluate cases allocated to direct reports for investigation in line with set guidelines and standards
• Interact with high profile clients impacted by fraud to escalate issues, monitoring the progress of the investigation and providing updates to the client on progress and actions taken
• Act as a point of contact and advice for fraud investigators
• Get involved in investigations being undertaken within other Centres of Excellence areas of responsibility as directed by the Manager: Specialised Investigations

Education and Experience Required

• B-degree or Diploma in Forensic Investigation and Criminal Justice (NQF 6)
• 8 years’ experience in Forensics Investigation environment preferably in the financial
• 5 years’ experience in managing a team

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Job Description

• Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures 
• Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy 
• Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments 
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development 
• Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage 

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Key Accountabilities:  

DevOps 

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions  
• Contribute to all phases of the development lifecycle including Testing, UAT and Production Support 
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions 
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions 
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience  
• Apply general design patterns and paradigms to deliver technical solutions 
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines )- supporting and managing your applications all the way to production) 
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic /Instana. 
• Debug existing source code and polish feature sets. 
• Work with integrated teams and other developers to improve and evolve technical products and services  
• Align all application development & development process to Group Architecture & Infrastructure guidelines 
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.  
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications  
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.  

People  

• Conduct peer reviews, testing, problem solving within and across the broader team  
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption) 

Risk & Governance  

• Identify technical risks and mitigate these (pre, during & post release) 
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks  
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education and experience required 

• 5 - 8 years experience in C# and SQL Server
• With at least 5 years experience in:
• C# Web API 
• C# Windows Forms
• SQL Server Table Design, Procedures and Optimization
• 2 - 3 years experience in:
• .Net Core & Windows Services with .Net Core 
• Angular Web Applications 
• Relevant B-Degree in Computer Science preferred but not essential if minimum requirements of experience & practical application is evident. 
• Experience working in an agile environment 
• Excellent communication, analytical skills and decision making ability in collaborative environments 
• Excellent understanding of specific coding / scripting languages e.g. Java, C#,  JavaScript, JSON
• Solid understanding of Object Oriented Design and ability to properly apply general design patterns and paradigms 
• ​Experience with test-driven development and domain driven design 
• Solid understanding of messaging protocols and web services like SOAP and REST 
• Experience with open-source relational databases like Postgress Knowledge of application server containers:, JBoss, NodeJS, IIS, .Net Core etc.
• Good understanding of frameworks and libraries like JavaScript, jQuery, TypeScript, HTML, CSS,JSON
• Experience with CI / CD tools (like TFS, Azure Devops) and Artifact Management  
• Ability to create and maintain sophisticated CI / CD pipelines  
• Strong understanding of version control and related concepts and techniques, particularly Git 
• Experience with appropriate unit testing framework(s) 
• Excellent debugging and problem-solving skills. 
• Experience with Cloud platforms e.g. Azure, AWS & Google Cloud Platform 
• Familiar with OAuth, Open Connect ID and SAML, preferably with an understanding of AD / LDAP / Kerberos  

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Job Description

• Customer Experience support: Assist in enhancing Customer Experience & Ensuring Compliance with Regulatory Requirements. 
• Keep an evidence file up to date to substantiate adherence to the various Treating Customers Fairly (TCF) principles for auditing purposes
• Customer Data: Ensure that customer data is received on time and accurate. Review reports on problems identified. Assist with:
• Coordinating with internal and external stakeholders to retrieve outstanding client mandates.
• Ensuring all data is accurately updated and compliant with regulatory standards.
• Providing regular progress reports and updates to management.
• Re-mandating clients where mandates cannot be found | Statistics: Collection and consolidation of weekly, monthly and quarterly statistics. Compile MIS reports for Manco.
• Provide additional support in the operations of Customer Experience, and any other related matters

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs. 
• Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams. 
• Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments 

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)