New Job Vacancies at The South African Broadcasting Corporation (SABC)

DUTIES AND RESPONSIBILITIES:

FINANCIAL SUSTAINABILITY

• Monitor and measure the strategy on a regular basis as well as ensuring that any short falls are raised and dealt with appropriately and timeously
• Develop and manage the regional operating model within sphere of control and ensure the continuous improvement thereof to ensure business improvement
• Development of regional capex and opex budget as per organization budget cycle.
• Set guidelines on optimal fund distribution / allocation in accordance with the organization’s budget constraints and strategic / operational requirements
• Ongoing monitoring of expenses against approved budget to manage financial performance, planning and forecasting that will be used to drive and implement all broadcasting initiatives in line with the SABC business strategy
• Manage expenses in such a manner to encourage cost containment
• Control capex and operational expenses within approved budgets
• Recognise areas for internal improvement and develops plans for implementation to ensure a clean audit report
• Monitor and ensure that the regional value chain for Operations
• Provide support and input in the development and implementation of COO budget.
• Oversee the monitoring of revenue and expenses to ensure the profitability of the regions

CONTENT AND PLATFORMS

• Implement and ensure adherence to the SABC editorial policy and governance framework to manage compliance and risks and maintain independence
• Focused marketing insights and intelligence to shape and direct the overall content strategy and planning process
• Adoption of digital multi-platform ways of working
• Use digital platforms to develop innovative next-generation products and services.
• Provide independent performance reporting to ensure regulatory compliance
• Oversee the management of regional content & platform risks to protect SABC’s integrity, create value, prevent financial loss and ensure compliance with applicable policies and regulations

DEVELOPMENT AND IMPLEMENTATION OF REGIONS STRATEGY

• Lead the Regional Management Committee to achieve regional objectives
• Develop and provide strategic oversight and alignment for the region, to ensure organisational objectives are cascaded, integrated and executed across the regions.
• Provide support and input in the development and implementation of the overarching SABC Operations strategy with the region.
• To consolidate, manage and execute multi-funtional regional strategy to achieve the strategic objectives of the SABC.
• Develop and implement an optimal operating model for the region that all functional areas into account on a matrix basis.
• Manage, monitor and ensure the achievement of regions objectives.
• Keep abreast of public service broadcasting, policies and regulations in order to advise the Regional Management Committee accordingly;
• Provide support and input in the development and implementation of effective corporate communications, public relations and quality strategies in order to positively influence the image of SABC in the region;
• Provide support and input in the development and implementation of customer service strategies and operations to deliver effective, efficient and quality customer services within the region;
• Assist in developing operational plans to achieve the regional goals and objectives.

PARTNERSHIPS

• Develop and leverage internal and external partnerships and networks to maximize the regional business goals 
• Understand consumer (clients/audience) behaviours & preferences
• Advise the Head of Regions on matters related to key stakeholder and membership liaison within scope of control
• Formulate, Implement and integrate SABC strategies for both internal and external stakeholders
• Formulate and drive the implementation of compliance with policies aimed at strengthening the SABC brand/s and stakeholder interface
• Contribute to diversity management initiatives and actively building business relationships
• Promote and obtain 3rd party funding for regional content productions
• Ensure optimal commitment and negotiation with key stakeholder to maximise ROI.
• Develop and Implement compelling and innovative internal and external solutions to enable customer-centricity.
• Effective internal and external stakeholder management to ensure optimal delivery.
• Liaise with regional sales teams to identify target market segments, finalise tariff structures and the implementation of strategies to grow revenue.
• Create and maintain cross functional communication with regional stakeholders
• Use station reach to develop inter-regional business and sales opportunities

HUMAN CAPITAL

• Ensure excellent human capital performance through performance management, employee empowerment, skills development and succession planning to attract and retain competent and Empowered Employees
• Integrate/embed SABC’s values & culture into all processes, procedures and practices to cultivate an environment where employees respect and adhere to company policies and values
• Leads a regional team by providing clarity of vision; alignment of functional teams; setting high expectations to create purposeful inspiring work; encouraging mutual support; and enabling high performance teams
• Ensure detailed workforce management planning to ensure optimal utilisation of staff
• Create of centre’s of excellence and a business partnering approach to obtain access to specialized skills
• Effective implementation and tracking of Performance Management System in accordance with organizational policy and procedures.
• Effective briefing and communication with regions.
• Personal Development Plans (PDP) for all staff members.

GOVERNANCE

• Develop and maintain a regional governance & risk framework to drive operational accountability and efficiencies and reduce waste
• Analyse & report on all risks to the region to proactively mitigate any internal and external threats
• Ensure the implementation and adherence to SABC policies and procedures in the region
• Implement effective control measures to ensure good governance and compliance.
• Ensure execution of internal risk audits and address gaps
• Manage, control and ensure the maintenance of organisational provincial assets to ensure compliance to OHS Act and SABC Asset Management policy
• Monitor and report on regional operational risks and compliance.
• Monitor execution of internal risk audits and address gaps and provide execution of mitigation strategies.
• Oversee the management of regional risks to protect organisational integrity, create value, prevent financial loss and ensure compliance with applicable policies and legislation.
• Monitor compliance in line with OHS Act.
• Review and implement Risk Management Plan in line with organizational Risk Framework (COSO Model).
• Implement internal control measures to ensure good governance and compliance with SABC policies and procedures.

BUSINESS OPERATIONAL EFFICIENCY

• Use data analysis & collaboration to develop and implement multi - year business growth strategies for the region to deliver increased market/audience share 
• Ensure that existing traditional business is maintained and migrated to new digital platforms
• Leverage technology to optimise processes to achieve economies of scale/skills
• Oversee the monitoring of revenue and expenses to ensure the profitability of the region
• Keep abreast of new broadcasting developments and digital technologies and make appropriate recommendations to the COO/Execs 
• To optimise and align best practices and business process management across various functional areas within the region to improve Return on Investments, increase productivity and enable implementation assurance of new products and services development and adoption.
• Develop effective controls to ensure optimal regional operations
• Review and analyse operations and regional performance on a regular basis to ensure synergies across the regions.
• Provide feedback and reports to COO regarding regional operational and strategic issues
• Analyse trends and identify opportunities to grow.
• Explore and make recommendations on current operational processes to streamline and improve it for better efficiency and effectiveness

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

• Relevant Degree (NQF 7) qualifications in business management, operations or in a related field
• High level of IT Proficiency
• In-depth knowledge and exposure in the broadcasting environment is an advantage
• Strategic and scenario planning and Trend analysis experience
• Understanding of applicable legislative frameworks and regulations

EXPERIENCE

• 10 years related work experience in management; 5 of which must have be in a in a middle to senior management position 
• Proven track record of successfully managing multiple departments and various budget and revenue streams simultaneously
• Good understanding and experience to commercialize business strategies
• Excellent financial management and scenario planning experience within the PFMA and relevant national treasury regulations

go to method of application »

Key Accountabilities:

• Develop the Radio Airtime Management inputs for the annual departmental strategy.
• Develop and implement strategic plans to create a support structure to enable delivery against all trading models.
• Provide and guide in the process of  airtime inventory in Sales Division from Policy making to SOPs to executions.
• Provide input to ensure alignment of clients’ needs and requirements with actual execution.
• Report on projects and deliverables
• Facilitate the process to ensure that Airtime Sales Operations is sufficiently resourced and capacitated to deliver.
• Provide direction for the administration within the unit (recording of revenue, contracts, booking instructions etcetera)
• Conduct daily, weekly and monthly checks to ensure no revenue leakages within the department
• Takes the lead in the achievement and maintenance of quality within the department and sets high standards of performance for self and others through innovation and quality control measures
• Instill  the company culture of competency and work ethic within the Unit and impart knowledge that empowers the team to make sound business decisions.
• Resolving issues and provide guidance on Airtime Sales Operations matters to ensure conducive working environment
• Identify gaps in the schedule in order to raise business opportunities for sales.
• Implement mitigation factors for revenue leakages attributed by systems, operational model and staff inefficiencies.
• Liaise with Sales Team, Agency Media Buyers, and Planners, GM Sales, SI, Sales Ops to ensure commercial requirements of advertising inventory is met.
• Manage and Provide leadership and ensure compliance by the  Team Leaders, Bookings Airtime Executives and Traffic and Scheduling Executives
• Simplify and  develop implementation processes and communications that are clear, concise and readily understood by internal/external stakeholders
• Optimises inventory in line with ICASA mandate, ARA and or any other restrictions
• Ensure adherence to  all SABC Policies, SOPs, SLAs in Airtime Management
• Develop and  report observations and non-compliances in line with Risk and compliance requirements and provide input to relevant reporting structures
• Responsible for Audit enquiries for Radio Airtime Management  
• Maintain close working relationships with SABC Platforms to ensure optimal  management of Radio Airtime Department. Establish relationships with internal and external stakeholders
• Manage the development of the staff through Learning and Development and develop on the job training programme for staff.
• Ensure the implementation of performance management system and reviews.

Minimum requirements:

• National Diploma or Bachelors Degree (NQF6/7) in Communication / Marketing / Advertising / Business Management or relevant tertiary qualification
• 5 years’ experience in Radio and Television broadcasting i.e., Sales, Airtime Management, Sponsorship, Traffic, Medial logistics and Ingest environment.
• 3 years in supervisory role within the broadcasting industry or relevant.
• Understanding of the Broadcasting Regulations and Legislations (ICASA, BCCSA)
• Knowledge of Media Industry  and Advertising industry
• Knowledge of systems (SAP, Arianna, Telmar etc)
• Ability to produce detailed project plans in which objectives are clearly defined and action steps for achieving them are clearly specified
• Self-motivated individual who is committed, hardworking and shows enthusiasm
• Numerical skills.
• Time management skills.
• Analytical skills.
• Problem solving ability.
• Quality orientated with attention to detail.
• Proactive and action orientated.
• Communication skills  (verbal and written)
• Telephone etiquette
• Team player with excellent interpersonal skills (interacts with others in a sensitive and effective way – respects and works well with others)
• Customer Service orientated/
• Ability to establish and maintain relationships with people at all levels.
• Administrative and people skills

go to method of application »

KEY ACCOUNTABILITIES

•  Contribute towards the development of and implementation of the Sales Operations strategy.
• Monitor and manage departmental inputs and outputs to ensure maximum efficiencies and regularly report progress.
• Develop and monitor the implementation of operational plans.
• Review and Report on the achievement of business units objectives. (Weekly, monthly and quarterly).
• Implement systems and processes to prevent revenue leakages, maximise revenue generation and support Divisional strategies.
• Ensure efficient operation of systems in accordance with agreed specifications.
• Analyse existing business processes, identifying needs, implementing improvements or new systems and monitoring performance
• Create and sustain a client services business culture, through investments in integrated technical solutions and quality control measures
• Project manages the design and implementation of client centric business processes and solutions, ensuring delivery within time and budget constraints
• Ensure that all system requirements, specifications and test cases are documented, approved and filed
• Ensure optimal utilisation of business systems by aligning systems to business requirements and providing the required user training
• Compile and review Sales Operations Standard Operating Procedures
• Ensure accurate billing of all advertising revenue
• Determine, monitor and control budget and ensure the cost-effective utilisation of resources
• Proper utilisation of the departmental budget by monitoring & reporting expenditure.
• Continuous monitoring and evaluation of processes, procedures and operations to identify and manage operational and financial risk.
• Ensure adherence to policies and procedures and proper corporate governance.
• Develop and monitor the implementation of Standard Operating Procedures (SOPs).
• Review and implement Risk Management Plans in line with the organisational Risk Management Framework
• Implement internal control measures to ensure good governance and compliance with SABC policies and procedure
• Establish and maintain relationships with internal and external business partners
• Manage service providers according to Service Level Agreements
• Manage contractual negotiations with internal and external service providers
• Effective implementation of Performance Management System in accordance with organizational policy and procedures.
• Manage employee relations matters to ensure a conducive and productive working environment.
• Compile Personnel Development Plans (PDP) for all staff members.

QUALIFICATIONS & EXPERIENCE

• National Diploma/ Bachelor’s degree (NQF6/7) in Computer Science / Information Systems or relevant qualifications
• 5 years’ experience in IT / systems development on a middle management level
• 3 years supervisory experience
• Excellent knowledge and understanding of the advertising industry, trends and developments and SABC brands.
• Understanding of applicable legislative frameworks and regulations
• Relevant policies and procedures
• Business acumen
• Project management
• Digital media landscape
• Budget management
• PFMA and relevant National Treasury regulations
• Strategic management
• Management information systems
• Financial accounting standards
• Understanding of technology trends
• Business analysis and change management
• Understanding of the different role players within the broadcasting landscape