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  • Posted: Oct 3, 2025
    Deadline: Not specified
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  • Taking the time to develop deep, long-lasting relationships with our clients and fully engage in their businesses has stood us in good stead, often leading to our own organic growth, starting with one brand and gaining others from within a client’s group portfolio. So too have the lessons we’ve learned, the systems we’ve implemented, the structures we’ve developed and the culture we’ve created; all of which allow us to provide creative solutions for a wide variety of clients across many fields. The proof? Today, we’re almost 300-staff strong and still growing.
    Read more about this company

     

    Group Head: Art

    Responsibilities

    Leadership

    • Oversee and mentor a team of art directors, providing guidance, support, and inspiration to foster their creative growth
    • Drive the development of innovative and compelling creative concepts that align with client objectives and brand identity
    • Ensure the highest standards of quality and execution in all creative deliverables
    • Lead and inspire Art Direction best practice
    • Ensure consistency and integration of art direction across all communication channels
    • Responsible for seeing the idea through the creative process to final sign off
    • Mentor junior and mid art directors
    • Participate in new business initiatives, from identifying opportunities to pitch development
    • Hands-on creative development from concept to implementation
    • Provide quality assurance of all creative deliverables

    Thinking

    • Collaborate with copywriters and other team members to develop the overarching creative strategy and big ideas for campaigns
    • Demonstrate a strong understanding of consumer insights and market trends to create relevant and engaging content
    • Think critically and creatively to solve complex challenges and generate unique solutions
    • Interact with other agency teams/divisions to develop creative concepts
    • Work to brief and show understanding and relevance to the target market

    Integration

    • Research and implement AI-powered design tools and techniques to streamline workflows and enhance creative output
    • Utilize AI algorithms for tasks such as generating design ideas, creating custom illustrations, and optimizing visual assets

    Proficiency

    • Stay up to date on the latest design software, hardware, and industry trends
    • Leverage technical skills to create visually impactful and technically sound designs
    • Create social, digital, print, TV, OOH and editorial layouts and oversee shoots

    Excellence

    • Manage the day-to-day operations of the art direction team, including workflow, deadlines, and – along with Traffic – optimal resource allocation to enable quality delivery
    • Ensure efficient and effective execution of creative projects, from concept to completion
    • Collaborate with production teams to ensure seamless transition of creative concepts into production
    • Oversee creative consultations with strategy and account teams to assure appropriate creative strategies, adequacy/accuracy of input, production support, necessary reviews, and client presentations

    Client Management

    • Present creative concepts to clients and effectively communicate the creative rationale and solution, ensuring all concepts are well thought-out, strategic, highly creative, and effectively answer the brief requirements
    • Build strong relationships with clients and foster trust and collaboration
    • Address client feedback objectively and openly, and make necessary adjustments to creative deliverables

    Retail Focus

    • Demonstrate a deep understanding of retail marketing and consumer behaviour
    • Develop creative concepts that are tailored to the unique challenges and opportunities of the retail environment

    Qualifications and Experience

    • Tertiary degree or diploma in art direction and marketing and/or communications
    • 8+ years of experience (preference will be given to candidates from agency environments)
    • Strong conceptual ability demonstrated by an impressive portfolio of work
    • Experience in omni-channel advertising is crucial
    • Proven experience as a Creative Group Head or a similar leadership role in advertising or a related field
    • Strong portfolio showcasing exceptional creative concepts and execution across various channels
    • Ability to lead and inspire a team of creative professionals
    • Deep understanding of design principles, typography, and color theory
    • Excellent communication and presentation skills
    • Strong attention to detail and organizational ability
    • Ability to work under pressure and meet tight deadlines
    • Passion for creativity and a commitment to delivering exceptional results
    • Ability to balance working personally on projects, as well as overseeing campaign development within your teams
    • Need to be able to work with Adobe Creative Suite software (Acrobat, InDesign, Photoshop, After Effects, etc.)
    • Proficiency with Microsoft Office 365 Suite (MS Word, MS PowerPoint, etc.)
    • Team player with the ability to work independently, as well as collaborate with broader teams
    • Resilient, with ability to remain calm in a highly pressurized, fast-paced environment
    • Creative, out-of-the-box thinker with both a strategic and creative mind-set
    • People-focused, approachable, dependable, emotionally intelligent, empathetic and compassionate
    • Proactive and resilient, assertive, accountable and proactive
    • Problem-solver, deadline and solution driven
    • Meticulous with excellent attention to detail
    • May be required to work on alcohol brands and/or alcohol-related material

    go to method of application »

    Business Unit Director

    Responsibilities

    Client Relationship Management

    • Build lasting, trusting relationships with both junior and senior clients alike
    • Demonstrate clear understanding of client’s strategic business requirements
    • Drive internal planning and external client / stakeholder strategic brand direction
    • Strong problem-solving ability along with experience of knowing when to escalate potential risks and/or solutions to senior clients and agency colleagues when needed
    • Maintain strong control of the rollout of client projects
    • Build credibility with client, embodying the agency’s profile and commitment to excellence
    • Proactively escalate issues to the Client when needed, thereby preventing project milestones being missed, or budgets being negatively impacted
    • Actively seek new opportunities for client business growth and delivering business solutions to client
    • Ownership of client work scopes

    Project Management

    • Provide strategic input and frameworks for all campaigns and day-to-day work to Ensure timeous and accurate execution of briefs and projects against agreed timelines, milestones of development and execution plan
    • Execute integrated campaigns in partnership with multiple agency stakeholders, ensuring campaigns work across all touchpoints
    • Lead agency collaboration with Production and Traffic Departments to ensure expediency and efficiencies with regards to timing, quality of output, and minimization of pressure and wastage
    • Implement, monitor and manage the workflow process as tasked, escalating to the Client where necessary
    • Proactive management of all project timelines
    • Hands-on project management and leadership of key strategic campaign development, or whenever needed
    • Above average attention to detail and strong risk mitigation skills are critical success factors and requirements for this role
    • Ensure complete delivery, on time, for all projects
    • Always monitor the required output standards by personally ensuring all work is on brief and to the desired quality of level prior to client submission
    • Assist with optimisation of internal resource allocation and utilisation
    • Solid writing, communication and presentation skills
    • Understand the agency’s structure, processes and procedures and actively contribute towards the improvement thereof to ensure output excellence

    Financial Management

    • Strong financial tracking and fiscal management skills
    • Oversee project profitability, ensuring client service team identify, escalate and manage opportunities for cost optimization
    • Maintain efficiencies, economies of scale & resource optimisation, ensuring jobs are delivered according to the allocated budget
    • Management of client retainer recons to ensure accurate time tracking against budgets
    • Weekly management, updating and tracking of finances (CE's, PO's, Billings) and reporting to ensure optimal financial control
    • Coordinating retainer data with input from 99c Operations for approval by Exco and presentation and negotiation with client
    • Handle all periodic recons of hours and presentations of the recons to Client
    • Oversee and efficiently manage account resource allocations versus agreed retainers, Negotiate freelancer fees with Client should additional resource capacity be required
    • Move, reallocate or rescheduling of projects to ensure smooth and efficient delivery of high-quality work to client when required, to reduce pressure on agency resources

    Team Leadership

    • Mentor and lead team while driving their successful output of project execution
    • Maintain excellent intercompany and interdepartmental communication and knowledge transfer
    • Assist the client service team, and the agency in general, in identifying and utilizing opportunities for optimization and harmonisation / integration of the various agency departments, partner agencies, and partners
    • Ensure provision and oversight of Reports from Client Service Director and other team members. 

    Strategic Ability

    • Analysis and input into media plans and schedules, evaluating and assisting with strategic media decisions whenever necessary
    • Actively seek relevant research and insights to contribute to creative and strategic development

    Individual and Team Development

    • Actively pursue opportunities to learn and grow within the portfolio
    • Live shared values and core behaviours of the agency
    • Act as a role model for both the account management team, as well as the broader agency, always embodying the agency’s values
    • Motivate, inspire, mentor and lead the client service team by active engagement and support
    • Support knowledge transfer, knowledge sharing, and upskilling through relevant & appropriate learning / teaching channels
    • Strive to learn and grow, pro-actively seek opportunities and become involved in projects outside of allocated tasks

    Qualifications and Skills:

    • Relevant industry qualification (i.e. Advertising / Marketing / Business Management)
    • Minimum 10 years' advertising agency experience
    • Minimum 5 years' experience in Group Account Director role with a blue-chip brand
    • Experience in Retail is preferable.
    • Extensive experience of managing CE’s; PO’s; billings; and retainers
    • Prior experience of working with traditional and digital media plans and strategies
    • Excellent command of the English language (both written and verbal)
    • Excellent command of Microsoft O365 suite, including MS Word; MS PowerPoint; and MS Excel
    • Passionate about the advertising and communications industry
    • Have the ability to work on integrated omni-channel platforms.
    • Proven ability to multi-task while staying cool and calm
    • Diligent, accurate and strong communication skills
    • A team player who loves a challenge, leads by example and takes initiative, never relinquishing ownership of the outcome
    • Reliable; solutions-driven mindset; and industrious
    • Highly organised; strong attention to detail; systematic way of working
    • Acute sense of responsibility and accountability
    • Self-motivated; self-disciplined; self-starter and efficient
    • Works independently and collaboratively with key teammates
    • Curious and hungry to learn and grow - always willing to try something new and proactively seek new solutions
    • Thrive in an ever-changing environment
    • A keen eye for detail and a drive for perfection
    • The ability to remain calm under pressure
    • Deadline awareness and ability to handle all kinds of pressure
    • Fearless when it comes to accountability – owning personal and team errors and fixing them to come back stronger
    • Genuine passion for clients and client service, motivated by a desire to add value to your clients’ business
    • Be willing to get your hands dirty.
    • A sense of humour and ability to celebrate the small stuff

    Method of Application

    Use the link(s) below to apply on company website.

     

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