New Jobs at Capitec Bank

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

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Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

go to method of application »

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

go to method of application »

Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Significant experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1-2 years managerial /leadership experience
• 1-2 years managing a small business centre 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge

Minimum:

• Principles and practices of business economics and the current business economic environment. 
• Customer relationship management (CRM) principles and techniques
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). 
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

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Purpose Statement

• To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

• The features, benefits and value propositions of respective company product/service offerings. 
• General banking practices and procedures.
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
• The Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

Skills

• Communications Skills
• Negotiation skills
• Problem solving skills
• Analytical Skills
• Planning, organising and coordination skills

go to method of application »

Purpose Statement

• To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions. 

Experience

Minimum:

• At least 5 years, of which 1 year should have been spent in the Business Banking environment. 
• Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

• Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Banking or Commerce

Knowledge

Minimum:

• The features, benefits and value propositions of respective company product/service offerings. 
• General banking practices and procedures.
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
• The Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.

Ideal:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

Skills

• Communications Skills
• Negotiation skills
• Problem solving skills
• Analytical Skills
• Planning, organising and coordination skills

go to method of application »

Purpose Statement

• To initiate, monitor and control suitable debt recovery processes, to ensure the optimal realization of various collateral types held across all product offerings, in respect of the relevant non-performing loan portfolio.

To provide specialist inputs (relating to Pre-legal Collections – Rehabilitation, insolvencies and deceased estates) towards:

• maximising recoveries and impairment releases 
• minimising recovery costs and impairment raises
• Financial assessment, negotiation and restructure of distressed debt

Qualifications (Minimum)

• Bachelor's Degree in Law

Experience

Minimum:

• At least 3 - 5 years in a banking environment comprising of at least 2 years in a Collections / Recoveries space

Ideal: 

• 5+ years in a banking environment comprising of 3+ years in a Collections / Recoveries space

Knowledge

Minimum: 

• The whole credit life-cycle
• Broad business knowledge and acumen
• Insolvency legislation and processes 
• Banking and Financial Services Industry
• Debt Recovery processes 
• Collateral variants / types

Ideal:

Understanding of:

• Commercial, business, and financial principles and practices 
• Governance and risk management principles
• Data analytics
• Banking and Financial Services Industry 

Skills

• Negotiation skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Analytical Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

go to method of application »

Purpose Statement

To establish and lead a Data Governance (Compliance) partner service by: 

• Selling the concept of Data Governance membership and the compliance thereof across the Enterprise
• Providing specialist technical support and expertise to enable the business and Enterprise to comply to Data Management practices.
• Providing Business Functions technical support and expertise throughout their compliance journey.
• To be accountable for the measurement and compliance of Data Risk & Governance as well as Data Management processes, standards, and practices across the enterprise (including Data Product Life Cycle (DPLC))

Experience

Minimum:

• At least 5 – 7 years’ proven technical experience in:
• Project and task planning and execution at a large scale within a complex and dynamic environment.
• Proven experience within one or more of the Data Governance and Data Management portfolios.
• Proven track record of delivering on complex Data Governance projects
• Management experience in a team-oriented workplace
• Proven track record of business relationship management, especially at a Senior/Executive level
• Experience with DAMA principles
• Experience in managing and mitigating Data Compliance risks

Ideal:

• Experience preferably gained in a financial environment
• Practical experience in applying Agile way of working methodologies

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology - Computer Science or Information Management

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology - Computer Science or Information Management

Knowledge

Minimum:

• Data Product Life Cycle.
• Understanding of end-to-end D&A environments, including Data Governance & Management, Data Warehouse, and Business Intelligence.
• Industry leading data compliance, governance and management practices (including DAMA-DMBOK principles).
• Familiar with regulatory requirements such as RDARR, POPI, GDPR, PCI DSS and Data Product Life Cycle.
• Understanding of end-to-end Data Services environments, including Data Governance & Management, Data Warehouse, Business Intelligence and Data Science

Ideal:

• Knowledge of data and analytics within the banking or finance industry
• Industry leading data governance and management practices
• Formulation of Data Management metrics 
• Information systems and information system architecture 
• Workflow and process re-engineering
• TOGAF 
• Knowledge of Cloud and on-premises data solutions (AWS preferred)

Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Management skills
• Change Management Skills
• Problem solving skills