Open Job Roles at Motus Aftermarket Parts

Job Description

• Midas is searching for a Saleman to join the team in Bellville. The purpose of this position is to sell and exceed sales targets while always maintaining great customer satisfaction. Furthermore, grow new business and provide after-sales service to existing customers. 

Position Overview

• Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer service
• Achieve the sales target set by the Sales/Branch/Retail Manager
• Manage counter sales and ensure that optimal customer potential is achieved.
• Plan, forecast and report on sales potentials by customer.

Specific Role Responsibilities

• Report all competitor pricing and activities.
• Report all customer information regarding delivery, telesales, and account problems.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.
• Build and strengthen customer relationships.   
• Receive inbound customer sales inquiries
• Cold calling when necessary
• Provide quotations, product, and service information
• Provide support and pricing details in response to inbound enquiries
• Assist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.

Qualifications and Experience

• Matric
• Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential 
• Extensive experience in an automotive sales environment dealing with customer needs.
• Technical background- Desirable
• Proven track record
• In depth product knowledge 
• Some business acumens, understanding the costs and breakeven scenarios of customer service delivery

Skills and Personal Attributes

• Should be able to carry out his/her responsibilities with little supervision
• Thorough knowledge of the geographical area of responsibility.
• Good planning and time management skills
• Be a good team player
• Negotiation skills
• Self-motivated
• Honest and show integrity 

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Job Description

• Alert Engine Parts is searching for a Cashier to join the Branch in Polokwane. The purpose of this position is to receive payments, reconcile cash and maintain documents of all transactions,Scan products and ensure accurate pricing.

Specific Role Responsibilities
Key Performance Indicators includes, but not limited to.

Cash Receipting

• Receives payment against services rendered from the Public, by communicating with the customer and attending to specific payment or sale enquiries and/or providing information on prices for specific product
• Collect and counts payment tendered verifying total against amount due and/or seeking identification, checks recording and processes cheque payment
• Issuing receipts reflecting amount tendered and confirms recording with the customer
• To ensure customer enquiries and payment transactions are efficiently attended to and accurately processed in accordance with laid down company guidelines

Cash Reconciliation

• Reconciles cash received against receipts issued to customers, by separating denominations and commencing with control counting sequence
• Adding amounts and verifying cash totals to receipts used
• Capturing overnight cheque deposits details, printing receipts against payment tender and recording transactional details on the cheque prior to submitting for further processing
• Verifying cash receipts schedule/ reports against cash cheque totals with the immediate superior and/or attending and rectifying deviations in recordings or counts prior to forwarding for depositing

Documentation/ Recordkeeping

• Maintains documentation and records of transactions
• Attaching duplicate receipts and deposit slips to schedules and filing in chronological sequence
• Accessing/retrieving information and records to facilitate resolution of specific enquiries

Qualifications and Experience

• Grade 12 
• 2-5 years Cashier Experience-Essential 
• Must be able to handle all counter cash.
• Perform general administrative functions at the branch 
• Basic proficiency in MS Excel

Skills and Personal Attributes

• Must be efficient, accurate, focused and attention to detail
• Must have numeracy and literacy skills
• Self-motivated and willing to go the extra mile
• Must be a team player
• Honest and show integrity

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Job Description
 Parts Incorporated Africa is searching for a Branch Manager to join the branch in Cape Town. The purpose of this position is to ensure growth and success for the entire branch, reach financial targets and profits.  

Specific Role Responsibilities: 

Human Resource Management:

• Manage, motivate, recruit, train and develop staff according to company policies and employment laws and ensure relevant HR procedures are followed.
• Must have good understanding of all labour legislation i.e., the Labour Relations Act, the Basic Condition of Employment Act, and the Employment Equity Act, etc.
• Must show strong ability to work with superiors, piers, and staff

Sales and Marketing:

• Plan, forecast and report on revenue, costs and business performance, according to company requirements.
• Sales oriented and goal driven with a proven track record of running a profitable business.
• Plan and implement marketing, sales, and promotional activities.
• Manage selling and customer service activities and staff competence in the branch, so as to optimize and sustain sales performance, profitability and customer satisfaction.
• Manage costs and overheads and all factors affecting the profitable performance of the branch.
• Liaise with and utilize support from suppliers and other business partners as required.
• Nurture existing customer relationships.
• Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the region.
• Adopt key account management to ensure that high performing accounts in the region are given the necessary priority to ensure a sustainable relationship.
• Support staff in designing and implementing new sales and marketing strategies and processes.
• Work closely with the marketing team to leverage existing and new relationships to the mutual benefit of all stakeholders.
• Should possess a sound knowledge and understanding of the company’s products.
• Must have a good working knowledge of procurement processes.

Customer Services: 

• Provide assistance and advice to customers utilising the organisation’s products, services and resources.
• Communicate courteously with customers by means of telephone, e-mail and in person.
• Investigate and solve customer problems.
• Keep accurate record of discussions and correspondence with customers.
• Develop customer service policies and standards for the branch, in line with company standards and procedures.

Administrative duties:

• Should have firm grasp of administration and internal controls.
• Strongly computer literate.
• Generate and prepare monthly reports concerning the activities of the branch.
• Prepare budgets and forecast.

Logistics:

• Ensure supplies of services and parts to customers in the region meet agreed parameters.
• Supplier and product feedback.
• Attend to correspondence addressed to this position timely, effectively, and efficiently.

Management:

• Provide leadership and guidance to direct reports.
• Perform employee reviews.
• Monitor branch costs and expenditures and reconcile as required.
• Manage programs to ensure timely delivery of objectives
• Define branch goals and objectives along with methods and measurements to achieve such goals.

You are also able: 

• Give attention to detail, are systematic in your approach and possess the ability to think outside the “box”.
• To grasp issues thrust upon you and can come up with solutions which meet the expectations of the executive and shareholders.
• Understand the concept of sound asset management, have financial knowledge and a “hands on” operating style.
• Manage a profitable business.
• Problem solve and have analytical skills

Qualifications and Experience

• Matric 
• Tertiary business qualification- Desirable
• Minimum of 10 years’ experience in automotive aftermarket industry.
• Extensive experience in a Branch/Sales/Warehouse Manager role - preferably in the automotive industry or related business.
• Should have sound experience in and an extensive knowledge of the business and industry.
• Leadership qualities

Skills and Personal Attributes

• Must have a good understanding of all the legislation, example the Labour Relations Act, the Basic Condition of Employment act, the Employment Equity Act, etc Firm grasp of administration and internal controls.
• Business acumen, human resource management, financial management, business management, communication, strategic management and implementation, strategic customer relationship management, leadership, and business risk management.
• Must have a good understanding of asset management, financial knowledge and have a “hands on” operating style.
• Computer literate.
• Good knowledge of the automotive aftermarket parts industry with particular emphasis on the region.
• Align the branch with the group strategies.
• Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner. 
• Ability to work with management effectively and cooperatively above and below.
• Clear criminal record

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Job Description
Motus Aftermarket Parts is searching for a Product Manager to join the team in Meadowview. the purpose of the position is to manage the Suspension & Steering Product Portfolio. Manage the product lifecycle and product offerings in support of the organizational strategy and objectives

Specific Role Responsibilities 

Product Range Planning, Development and Management

• Develop a comprehensive product and brand strategy to meet customer needs as well as organisational expectations.
• Conduct market & competitor analysis to identify opportunities for new product range introduction and expanding existing product ranges.
• Analyse the strengths and weaknesses of the current product range to ensure viability of the category.
• Leverage off local and import suppliers to ensure an comprehensive product offering.
• Lead the product development process, in close collaboration with various stakeholders.
• Shortlisting & Identifying the most suitable suppliers.
• Negotiating pricing, acquiring product samples & trading terms with suppliers.
• Develop pricing strategies.
• Collaborating with technical team to ensure product quality.
• Working with supply chain to ensure adequate stock levels.
• Constant monitoring of product sales performance & report monthly on market findings.
• Manage obsolesce by reducing product at the end of its life cycle.

Product Marketing

• Collaborate with the marketing team in developing a product marketing calendar.
• Work with the marketing team in developing marketing initiatives and launch campaigns to generate awareness for new products.
• Meet with suppliers to develop a marketing strategy and supporting campaigns.
• Conduct product training presentations to upskill sales teams on new product introductions.
• Monitor competitor marketing activities.
• Tracking sales performance of on-going marketing campaigns.

Customer and End-User Support

• Address product-related queries from customers.
• Visiting customers with sales teams to conduct product training.
• Provide technical product support at customer store promotions.

Research and Analysis

• Identify key competitors and customers.
• Co-ordinate with sales teams in conducting market research to determine customer needs.
• Liaison with suppliers to attain current market conditions & trends.
• Use market feedback to inform product range development and range reductions.

Qualifications and Experience

• Bachelor’s degree or equivalent
• Post graduate degree would be an advantage
• Previous product management or related product experience with:
• Suspension & Steering parts
• Shock absorbers
• Mountings

Skills and Personal Attributes

• Independent, self –motivated and ability to solve problems.
• Purchasing and product management experience in the automotive aftermarket.
• Experience in suspension & steering will be advantageous.
• Computer literate in MS Office and Excel.
• Analysis skills.
• Strong communication and organizational skills.
• Knowledge of marketing principles and practices.
• Knowledge of business and management principles and practices
• Project management skills
• Presentation Skills
• Customer orientation