Open Jobs at Motus Holdings Limited

Specific Role Responsibilities

Generic Job Outputs

• Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership. 
• Maximize second gross profit. 
• Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements. 
• Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
• Conduct financial needs analyses and provide associated sales of value-added finance and insurance products. 
• Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes. 
• Provide specialized need analysis & financial and insurance advice and support to clients. 
• Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership. 
• Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base. 
• Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
• Customer service and sale management.
• Knowledge of the NCA, CRA, FAIS, FICA..

Qualifications and Experience

Minimum Experience

• 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment.

Minimum Qualification

• Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous. In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits

Skills and Personal Attributes

Minimum Requirements

• Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures
• Customer service and sale management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the NCA, CRA, FAIS, FICA.
• Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)
• Possess the relevant Continuous Professional Development points within the stipulated time-frames
• Drivers License

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Specific Role Responsibilities

Responsibilities:

• Interview, select and hire required staff according to Company policy
• Staff- to establish and maintain adequately trained staff needed to achieve agreed objectives
• Responsible for performance management and maintenance of discipline of staff
• Training - to maintain training standards and to ensure that customer relations training is particularly effective
• To keep all staff updated on changes to existing models and on newly introduced models, exchange units and accessories
• Administration - to ensure all transactions are correctly recorded and information passed on to other departments
• To ensure that stock levels are promptly and accurately updated To monitor customer credit facilities
• To ensure payment for goods supplied is collected timeously
• To ensure that a concise record of cash deposits held is kept
• Deposits to be taken on specially ordered parts of 100% of retail price and on fast-moving parts of 50%
• To ensure that remittances for payments received are sent through to the Admin department timeously
• Communication - to maintain direct liaison with manufacturers, suppliers and major customers
• Monitor and authorise all credit notes daily and take action as required
• Perpetual parts stock takes must be performed daily by yourself and correct records kept and any variance to be updated on the system immediately
• To make a contribution to the dealership's annual marketing plan
• Finance - to operate within purchasing budget
• To report any suppliers' major price changes to Dealer Principal and Finance Accountant
• To ensure that the department operates within overall department budget
• To ensure the highest level of customer satisfaction at all times
• To achieve and maintain sales according to targeted requirements
• To ensure and maintain a satisfactory parts service to all other departments within the dealership
• To maximize all sales to the retail and trade customers and ensure that a high market share is attained
• To maintain agreed profit margins and adhere to company policy with regards to discounting structure
• To maintain the invoicing policy of the company
• To ensure that company standards are met with regard to stock ordering procedures
• To ensure that your departments banking is done daily
• To ensure that daily banking sheets are balanced and reported correctly
• To ensure the cleanliness and tidiness of the parts department at all times
• To ensure the security of the parts department at all times
• Ensure new vehicle department informed of changes in spec / new accessories
• Ensure that dead stock returns are carried out in accordance with Company policy
• A minimum of 2 x annual wall-to-wall stock takes are required

Qualifications and Experience

• 2-3 years experience in same or similar role
• Minimum 3 years experience in the motor industry
• Matric/Equivalent
• Tertiary Qualification (pref)

Skills and Personal Attributes

• Over years experience in Parts Sales
• 2-3 years experience in Management

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Specific Role Responsibilities

• Ability to maintain good relationships internally and externally
• Ability to cold-call
• Excellent communication using all mediums verbal, electronic etc.
• Team-player
• Able to initiate contact with customers
• Excellent negotiation skills

Job Description:

• Must have parts sales experience within the Motor industry
• High product knowledge as well as offering product solutions to customers
• Ability to follow up on all active prospects and update customer data base regularly
• Manage the sales process ensuring timeous deliveries
• Ability to effectively manage achievement of targets through monitoring of progress
• Efficient in administration duties
• Able to ensure policies and procedures relevant to the business are adhered to
• Ability to monitor and control stock
• Ability to negotiate competitive prices
• Ability to retain current customers for repeat business as well as acquire new business

Qualifications and Experience

• Matric or Grade 12
• A valid South African driver’s license
• Fully computer literate
• OEM Certifcation as an added advantage
• Minimum work experience of 5 years – knowledge dependent
• Work related/ OEM related system know-how.
• Drive and EPC (Electronic Parts Catalogue) Experience would be advantageous.
• 2-3 Years Panel experience

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Specific Role Responsibilities

• Ensuring the highest degree of customer satisfaction at all
• Maintaining agreed profit margins and return on
• Actively seeking to maintain/achieve an acceptable market
• Selling the maximum amount of parts to trade and retail

Qualifications and Experience

• At least 24 months managerial experience in a VW or Audi parts
• Be a people person who is able to focus on building a strong
• Must be passionate about customer service and staff
• Leadership
• Must have strong marketing
• Must be able to give us the right return on our investment in this
• A strong awareness of the absolute necessity of good customer relations
• The ability to work under pressure and motivate staff
• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04

go to method of application »

Specific Role Responsibilities

Generic Job Outputs

• Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership. 
• Maximize second gross profit. 
• Execute work in line with governance and compliance processes. Ensure that dealership remains compliant in accordance with legislation requirements. 
• Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.
• Conduct financial needs analyses and provide associated sales of value-added finance and insurance products. 
• Manage and maintain the finance and insurance debtor’s book and effectively manage the applicable administration and other related processes. 
• Provide specialized need analysis & financial and insurance advice and support to clients. 
• Provide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership. 
• Inform and educate customers on products to ensure retention of existing customers; Increase sales revenue and increase the organization’s customer base. 
• Consistently enhance own competence through knowledge development in subject matter and associated industry developments.
• Customer service and sale management.
• Knowledge of the NCA, CRA, FAIS, FICA..

Qualifications and Experience

Minimum Experience

• 3 years’ experience in a similar role with a customer services focus within the Automotive Retail Industry or Banking environment.

Minimum Qualification

• Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous.
• In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 credits

go to method of application »

Key Duties and Responsibilities:

• Attend scheduled technical/ level training courses.
• To assist with the repair of vehicles in order to obtain practical experience under the supervision and instruction of a Technician.
• Prepare thoroughly for level tests in order to qualify within the maximum of 2 years.
• Assist with housekeeping; keeping tools and equipment clean and in good order, and work area clean.
• Follow workplace safety and conduct rules and protocols.
• Perform any other reasonable duties which may be required from time to time.

Qualifications and Experience

• Must have Grade 12 with Pure Maths and Physical Science passed at a minimum mark of 50%.
• Valid, unendorsed driver’s license
• Must have a clear criminal record
• Must be apprentice level 2 Motor Mechanic competent with mechanical insight and technical skills exposure.