Open Vacancies at Blueion Support Services

Job Description

• A position within the House keeper, that falls within the Cleaning space. A demanding but rewarding role in supporting the business by assisting with managing the office space. Our Bryanston office are looking for a hard-working individual who is open to learning new things and doing their best for business and themselves.

A Bonus to have but not required:

• Matric

Responsibilities:

• Cleaner attired in Blue Ion Uniform as per prescribed rules and regulations. Personal hygiene always maintained.
• Ensures work areas are clean and tidy at all times, during service and at closing times (this includes the inside of the office, carpets, dishes and desks).
• Floors are swept and mopped, scrubbed, and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed, or sanitized and replaced with refuse bags.
• Toilets are to be cleaned.
• Tables and counters, chairs, TV screens, furniture, lights, and machines and/or equipment is clean and wiped regularly.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g., mops/brooms/dusters from Branch Manager as and when required.
• Declares breakages to the HR Manager.
• Ensure that all tables & chairs in the Gaming areas are maintained – seat covers are monitored, and request replacements as needed.
• Hosting of executive members when required
• And other ad hoc duties

What You’ll Bring To The Team

• Good communication and interpersonal skills.
• Strong attention to detail.
• High level of integrity, trustworthiness & reliability.
• Portray strong attention to detail, whilst maintaining efficiency.
• Good understanding of English.

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Duties and Responsibilities

• Responsible for all 1st line Support of the Windows desktop environments for all South African offices.
• Procurement of desktops, laptops, and other IT equipment for the SA offices.
• Liaising with suppliers of IT equipment, IT services, etc.
• Setup and configuration of all desktops and laptops for the SA offices.
• Triage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA.
• Monitoring of Internet links at all SA offices and ensuring any issues are logged, followed up, and resolved as soon as possible.
• Regularly reviewing and updating of IT processes, procedures, and documentation as required.
• Regular checks of IT systems to ensure optimal uptime.
• Monthly recons of all IT expenses.
• Compiling reports on employee productivity and access control as required.
• Reviewing of CCTV footage and compiling evidence as required.
• Conducting IT training for all new staff.

Skills and Qualifications

• Must have done Pure Mathematics at Matric level with Computer Science/IT an advantage.
• Must be passionate about IT and Technology.
• Minimum of A+ (Must have passed international exams)
• Network+ or Security+ an advantage (Must have passed international exams)
• 1 - 2 years hands-on working experience supporting local and remote Windows Desktop environments.
• Support experience with Virtual and Cloud environments advantageous e.g., VMWare, Hyper-V, AWS, Digital Ocean, Google Cloud, Azure.
• Must possess an extremely high level of attention to detail in his/her work.
• Eager to learn and adapt to a fast-moving, high-stress environment.
• Good command of the English language both written and spoken.
• Must have reliable own transport.
• Must be willing to work long hours and after hours/standby when required.