Openings at Caterpillar Inc.

This leadership role involves overseeing a team of 5 individuals in South Africa, including 2 in procurement and 3 in BBBEE space. The manager will supervise, direct, and coach the team while interfacing with business partners in the region.

What You Will Do:

• Lead a team of 5 individuals, providing supervision, direction, and coaching to ensure effective performance.
• Manage the overall design and development of procurement solutions, collaborating with senior stakeholders and business users.
• Execute key strategic initiatives such as the development of standardized best practices, offerings, services, and associated tools & training.
• Drive adoption of procurement and BBBEE programs, identifying continuous improvement opportunities and mitigating risks.
• Conduct contract negotiations and manage procurement and supply chain activities.
• Develop and implement procurement strategies to support manufacturing and supply chain operations.
• Interface with all entities in South Africa, ensuring alignment with regional business priorities.
• Provide regular reporting and updates to senior management, leveraging data analytics and effective communication techniques.

Key Skills For Your Successful Assignment:

• Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities – Level: Extensive Experience.
• Data Analytics: Knowledge of techniques and processes for inspecting, cleansing, transforming, and modeling data; ability to discover useful information, draw logical conclusions, and support decision-making – Level: Working Knowledge.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors – Level: Extensive Experience.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner – Level: Working Knowledge.
• Matrix Management: Understanding of the importance of being able to leverage external resources when required and ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines – Level: Working Knowledge.
• Cost-Benefit Analysis: Knowledge of the principles and tools used in cost-benefit analysis; ability to analyze the purpose and scope of a producer, product, process, or project in terms of cost and benefits – Level: Working Knowledge.
• Category Management: Knowledge of category management within an organization's goods and services sector; ability to use this knowledge to analyze and improve the end-to-end procurement process and maximize business profitability – Level: Working Knowledge.
• Procurement Function: Knowledge of responsibilities, accountabilities, and organization of procurement function; ability to perform tasks and activities of the procurement functions or department – Level: Working Knowledge.

Basic Requirements:

• Proven experience in procurement and supply chain management.
• Strong leadership skills with the ability to supervise and coach a team.
• Knowledge of BBBEE program and its implementation.
• Excellent communication and negotiation skills.

Top Candidates Will Also Have:

• Experience in manufacturing and supply chain operations.
• Ability to develop and execute procurement strategies.
• Familiarity with data analytics and reporting methods.
• Strong interpersonal skills and ability to interface with business partners and government entities.

Deadline:2nd July,2025

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Job Description

• This role covers dealers in Southern Africa. The successful incumbent will focus on supporting service operations within the mining and construction sectors by driving continuous process and project improvements and enhancing dealer safety. It involves close collaboration with stakeholders to identify pain points and develop dealer service capabilities that directly address customer needs. The role emphasizes strong stakeholder management, cross-functional collaboration, and a customer-centric approach to building effective service solutions and improving operational outcomes.
• Prior to taking on this role, the successful incumbent will have a few months of development time to work with Subject Matter Experts and Industry Expert, to learn the role, and more specifically our company.

Primary roles of the incumbent include:

• Responsible for the Service and Safety Excellence Programs deployment with dealers.
• Prioritize service development activities with dealers and access resources to support.
• Support and lead Service Operations related projects to enhance the dealers' Capacity & Capabilities.
• Ensure adequate capability and capacity are in place at the dealers to deliver services growth targets & commitments.
• Cultivate and maintain ongoing customer relationships.
• Providing guidance on existing and potential parts & service issues and improvement measures within the construction, Resources and Energy & Transportation industries.
• Assist dealers on forecast, strategy planning and operational issues
• Support rollout of new products (e.g., products, parts, customer service agreements, other service products)
• Analyze and communicate marketplace and competitive activity to Caterpillar personnel and dealers
• Continuing to develop required proficiency level in the specified foundation competencies and skills.

Individuals in this position must understand customer/dealer market and needs and build an understanding of how and why decisions are made within their work group and organization. They are responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, NPI process, process improvement, sales management process improvement, etc. Incumbents continue to learn to apply their knowledge of products, technology, industry, etc., in support of Caterpillar, dealer and customer expectations and needs.

The Incumbent, along with their manager, will direct their development and continual learning through experience and staying abreast of technology changes. Key learning comes from gaining experience in the assigned industries, developing communication and people relationship skills, improving problem solving techniques, building business skills, enhancing use of Caterpillar systems and developing leadership abilities. Incumbents must stay abreast of industry and technology changes and relate those changes to Caterpillar, dealer and customer needs.

Background/Experience:

• Engineering background in mandatory.
• Minimum 5 – 8 years’ experience - Ideally in dealer, customer engineering or service operations environment.
• Knowledge in dealer and customer market needs.
• Experience in process improvement, marketplace competitive analysis.
• Experience in parts and service operations.
• Program and project management experience.
• Excellent business acumen and communication skills.
• Ability to work independently and adapt quickly.
• Change management and influencing skills.
• Travel: 30 -50%

Deadline:4th July,2025