Recruitment at Datafin Recruitment

ENVIRONMENT:

• A growing Property Development & Construction Group seeks a Credit Controller/Bookkeeper to take ownership of its Accounts Payable function across multiple entities at its Joburg division.
• You will take charge of the Creditors function, review and process supplier invoices, ensuring accurate allocation, load payments while preparing monthly Creditor reconciliations and resolve reconciling items proactively.
• Applicants will need an Accounting related tertiary qualification with 3-5 years’ experience in a similar role, strong Excel skills and preferably proficiency with BuildSmart software.

DUTIES:

• Take full ownership of the Creditors function.
• Review and process supplier invoices, ensuring accurate allocation.
• Match invoices to approved purchase orders and investigate discrepancies.
• Process non-PO invoices with appropriate checks.
• Load payments on the bank.
• Prepare monthly Creditor reconciliations and resolve reconciling items proactively.
• Track, monitor, and reconcile prepayments and ensure they are correctly applied to invoices.
• Ensure all transactions are correctly recorded.
• Liaise with suppliers and Project Manager to resolve queries.

REQUIREMENTS:

• Accounting related qualification.
• 3-5 Years' experience in a similar role.
• Strong Excel skills and high attention to detail.
• Preferences: Experience with BuildSmart (Accounting software).

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ENVIRONMENT:

• THE coding talents of an ambitious Junior-Intermediate Software Developer (C#.Net, Angular, MS SQL) is wanted by a Service Provider in the Healthcare industry to join its team.
• You will help deliver an exciting development project roadmap which enables the Service to be a leader in its industry. Your core role will entail developing, testing and implementing viable IT solutions including Backend services and database structures.
• Applicants will require a National Diploma or Degree in Computer Science, majoring in Software Development, at least 2 years Development experience including proficiency with C#.NET, Angular & MS SQL. You must also possess a valid Code B Drivers’ License without endorsements.

DUTIES:

• Coding new systems.
• Development and testing of changes, fixes and integration.
• Maintenance and support of existing solutions.

REQUIREMENTS:

Qualifications –

• National Diploma or Degree in Computer Science, majoring in Software Development.

Experience/Skills –

• Minimum 2 years development experience.
• C#.Net Core experience.
• Angular experience.
• MS-SQL experience.
• Code B Drivers’ License without endorsements is essential.

Advantageous –

• ‘NoSQL’ experience.
• Mobile development.

ATTRIBUTES:

• Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the organization, Project & Development teams.
• Ability to work well in a team environment and work and perform under pressure.
• Self-disciplined and self-motivated.
• Can multitask and prioritise.

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ENVIRONMENT:

• A leading domain registration and website hosting company based in Johannesburg provides a range of online solutions that enable SMEs and entrepreneurs to establish and grow their digital presence. 
• They are seeking an experienced, hands-on Linux System Administrator to join their technical team and assume responsibility for the Linux infrastructure supporting their domain, webhosting and virtualisation services. 
• This is a highly technical role requiring direct involvement in building, administering, securing, monitoring, troubleshooting and repairing production Linux servers and the services operating on them.
• The successful candidate will work directly on customer-facing web, email, database, DNS and virtualisation systems, taking full ownership of diagnosing and resolving technical issues. 
• This role suits a hands-on technical specialist who can investigate issues directly and manage them through to resolution. Candidates whose experience is primarily in coordinating, reporting on, or managing technical work rather than performing it themselves may not be the right fit. 
• The Linux System Administrator will collaborate closely with the support, network and infrastructure teams to resolve escalations, strengthen platform stability and continuously secure and optimise the environment.

DUTIES:

• Build, configure, administer, and maintain production Linux servers across the hosting, mail, database, DNS, and virtualization estate
• Diagnose, troubleshoot, and repair Linux server and service faults, from initial symptom through to root cause and permanent fix
• Administer cPanel and WHM environments — account provisioning, packages, resource limits, migrations, backups, and restores
• Administer and tune web servers (Apache, Litespeed), including virtual hosts, caching, PHP handlers, and performance optimization
• Configure, tune, and maintain ModSecurity rulesets, balancing protection against false positives on customer sites
• Administer mail infrastructure (Exim, Dovecot) — queue management, routing, authentication (SPF, DKIM, DMARC), deliverability, blacklist remediation, and anti-spam
• Administer MariaDB — configuration, tuning, replication, backups, restores, query performance troubleshooting, and repair of corrupted databases
• Administer domains and DNS at scale — zone management, delegation, records, propagation issues, DNSSEC signing and key management, and resolver troubleshooting
• Support and troubleshoot customer web applications, including WordPress, Magento, and WooCommerce — performance, compatibility, breakage after updates, and malware cleanup
• Support PHP and Node.js applications and runtime environments, including version management, extensions, and debugging application-level faults
• Implement, maintain, and troubleshoot security controls — firewalls or equivalent, SSH hardening, patching, kernel updates, intrusion detection, and vulnerability remediation
• Investigate and remediate compromised accounts and servers, including malware removal, and identify and close the entry point
• Configure and troubleshoot network components relevant to the hosting environment, including VLANs, routing, OSPF, and BGP sessions
• Manage and troubleshoot physical server hardware — provisioning, RAID and disk failures, memory and controller faults, IPMI/out-of-band management, firmware.
• Maintain and verify backup and disaster recovery processes, including regular restore testing
• Monitor platform health and capacity, respond to alerts, and identify and address issues before they affect customers
• Respond to and resolve escalations from the support team, with clear technical communication back to them and to customers where required
• Participate in incident response — restore service, then document root cause and the corrective actions taken
• Maintain accurate technical documentation, runbooks, and configuration records
• Be available on standby after hours for incidents and respond to them
• Identify and recommend improvements to platform stability, security, performance, and automation
• Keep current with Linux, hosting, virtualization, and security developments relevant to the environment

REQUIREMENTS:

Technical Proficiencies

Proficiency and practical, hands-on work experience in:

• Apache
• Litespeed
• ModSecurity
• Exim
• Dovecot
• MariaDB administration
• cPanel / WHM
• KVM virtualisation
• PHP coding and PHP applications
• Bash scripting
• Node.js
• VLANs
• OSPF
• BGP
• DNS / DNSSEC

Skills and Experience

• 10+ years Linux experience
• 10+ years' experience in Linux server administration and troubleshooting
• 5+ years' experience in domains, web hosting, and virtualization
• Strong knowledge and proven experience in Linux server administration, troubleshooting, and repair
• Strong working knowledge of web hosting and cPanel administration
• Strong knowledge in implementing and troubleshooting web applications such as WordPress, Magento, and WooCommerce
• Strong knowledge and understanding of virtualization and KVM virtualized environments
• Strong knowledge and experience in domains and DNS administration
• Strong knowledge and understanding of internet services, security, and firewalls
• Strong knowledge and experience in server hardware management and troubleshooting
• Strong diagnostic ability, able to work from symptom to root cause methodically under pressure, on unfamiliar systems, with incomplete information

Education / Qualifications

• Relevant IT qualification, or equivalent demonstrable hands-on experience
• Panel University Certified (advantage)
• Linux certifications such as RHCSA, RHCE, LFCS, or LPIC (advantage)
• Networking certifications relevant to routing and switching (advantage)
• Continuous learning/training

ATTRIBUTES:

• Ability to work autonomously, take ownership of problems end to end, and see them through without supervision
• Sound judgement on risk and change on production systems, and the discipline to document what was changed and why
• Ability to communicate technical detail clearly to non-technical colleagues and customers
• Willingness to be on standby after hours for incidents and respond to them
• Valid driver's licence and own transport (advantageous, for data centre attendance)

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ENVIRONMENT:

• A leading Multinational Corporation in the Skincare industry seeks to fill the role of a Global Packaging Regulatory Specialist to join its Research and Development team at its Durban division.
• You will ensure packaging meets worldwide regulatory and sustainability standards. Your role involves creating and implementing compliance strategies, understanding packaging regulations, managing risks, and helping to improve processes. You will work closely with the Packaging Engineering team at the factory in Joburg and the Design team based at Head Office in Cape Town.
• The successful incumbent must possess a suitable Bachelor’s Degree from a reputable university with a minimum of 10 years of experience in Regulatory Affairs, focusing on packaging compliance in cosmetics, pharmaceuticals, or personal care.
• You must also have in-depth knowledge of global packaging regulations and standards and have successfully managed compliance programs before.

REQUIREMENTS:

• A relevant Bachelor’s Degree from a leading university.
• At least 10 years of experience in Regulatory Affairs, focusing on packaging compliance in cosmetics, pharmaceuticals, or personal care.
• In-depth knowledge of global packaging regulations and standards and have successfully managed compliance programs before.
• Excellent communication and interpersonal skills and problem-solving abilities are crucial.

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ENVIRONMENT:

• An innovative, End-to-end Cybersecurity firm based in Cape Town is seeking a strong technical L2 SOC Analyst / Cybersecurity Analyst to join its Cybersecurity team and support multiple client environments within its MSP/MSSP operation.
• This role will go beyond basic SOC alert monitoring. The successful candidate will independently investigate security alerts and incidents, analyse security telemetry, perform threat hunting, contribute to SIEM and detection improvements, and support a range of cybersecurity projects across the client base.
• You must be comfortable working across multiple technologies, clients and competing priorities and should be capable of working independently with limited supervision.
• Applicants will require Certifications such as Microsoft SC-200/Microsoft AZ-500/Microsoft SC-100/CompTIA Security+ with 2–4 years' practical cybersecurity / SOC experience & proficiency with Microsoft Sentinel, KQL, SIEM, EDR/XDR & a solid understanding of MITRE ATT&CK.

DUTIES:

• Investigate and analyse security alerts and incidents across multiple client environments.
• Perform L2 SOC investigations and determine the nature, severity and potential impact of security events.
• Work with Microsoft Sentinel and KQL for incident investigation, log analysis, threat hunting and detection development.
• Review, tune and improve SIEM detection rules and identify detection gaps.
• Contribute to MITRE ATT&CK mapping and detection coverage assessments.
• Conduct proactive threat hunting and contribute to monthly threat-hunting reporting.
• Analyse EDR/XDR alerts and endpoint security events.
• Investigate Microsoft 365, Entra ID, endpoint, email and network security events.
• Assist with vulnerability management, security hardening and remediation activities.
• Support SIEM onboarding, optimisation and cybersecurity projects.
• Produce technical and client-facing security reports and recommendations.
• Work across multiple clients and technologies while prioritising incidents and tasks according to risk and business impact.
• Maintain accurate technical documentation and investigation records.

Candidate Profile

The ideal candidate should be able to operate beyond:

• Alert → Basic Investigation → Escalation and instead demonstrate:
• Alert → Investigation → Correlation → Analysis → Risk Assessment → Response → Documentation → Improvement

They should be able to independently determine:

• What happened?
• Why did it happen?
• What is affected?
• What is the security risk?
• What should be done?
• Does the detection need to be improved?

REQUIREMENTS:

Qualifications –

Relevant certifications are a MUST but hands-on technical experience will carry greater weight. Examples include:

• Microsoft SC-200
• Microsoft AZ-500
• Microsoft SC-100
• CompTIA Security+
• CompTIA Network+
• Fortinet certifications
• Relevant SIEM, SOC, threat-hunting or incident-response certifications

Experience/Skills –

• 2–4 Years' practical cybersecurity / SOC experience.
• Experience working in an MSP, MSSP or multi-client environment.
• Strong hands-on experience with Microsoft Sentinel.
• Practical KQL experience.
• SIEM alert investigation and incident response experience.
• EDR/XDR experience.
• Strong understanding of security monitoring and log analysis.
• Understanding of MITRE ATT&CK.
• Good understanding of networking, Windows and Microsoft security technologies.
• Strong analytical, problem-solving and documentation skills.

Advantageous –

• Microsoft Defender XDR / Defender for Endpoint.
• Sentinel detection engineering and Content Hub.
• Threat hunting.
• Detection rule development and optimisation.
• Power BI / Cybersecurity dashboards.
• Microsoft Entra ID security.
• Vulnerability Management / Tenable.
• Fortinet / FortiGate.
• Cisco security technologies.
• SentinelOne / Sophos.
• Security assessments and hardening.
• Experience with additional SIEM platforms.

ATTRIBUTES:

• Self-motivated and able to work independently.
• Strong analytical and investigative mindset.
• Comfortable troubleshooting unfamiliar security issues.
• Strong prioritisation and decision-making skills.
• Able to manage multiple clients and competing priorities.
• Strong written and verbal communication.
• Able to explain technical security issues clearly.
• Detail-oriented and methodical.
• Willing to continuously develop technical skills.
• Comfortable working under pressure.
• Takes ownership rather than relying on constant escalation.

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ENVIRONMENT:

• PROVIDE reliable operational and administrative support while taking responsibility for delegated coordination, monitoring, follow-ups and reporting activities as a Service Delivery Coordinator / SDM Assistant wanted by an innovative, End-to-end Cybersecurity firm based in Cape Town.
• The objective is to reduce the Operations Manager / SDM’s day-to-day administrative workload while developing an individual who can progressively take on additional responsibilities.
• The ideal candidate will need a relevant qualification or Diploma which will be advantageous but not essential in areas such as IT / Information Systems; Business Management, Operations Management, etc. with preferably 1–3 years' experience in an administrative, operational, IT support, service desk, service coordination, project coordination or client-service environment.
• You must also have skills in Microsoft 365 / Office and Excel.

DUTIES:

• Monitor open and ageing tickets and highlight issues to the SDM.
• Follow up with engineers on outstanding tickets, tasks and client requirements.
• Assist with SLA monitoring and identify potential breaches.
• Coordinate routine client updates, meetings and onsite requirements.
• Prepare and maintain SLA, ticket, client and operational reports.
• Maintain project trackers and follow up on outstanding actions.
• Assist with staff onboarding/offboarding, training tracking and general operational administration.
• Maintain accurate operational records and documentation.
• Assist the SDM with client meeting preparation and follow-up.
• Identify delays, issues or concerns and escalate them to the SDM.
• Perform other basic operational tasks as delegated by the SDM.

Role Boundaries –

• The SDM retains responsibility for: Overall service delivery; Client relationships and escalations; SLA accountability; Engineer performance management; Commercial decisions; Staff/HR matters; Operational decision-making; Service delivery strategy.
• The coordinator will support, monitor, coordinate, follow up and report on delegated activities.
• Development Opportunity: This role is intended to develop into a broader service delivery support position as the individual's capability and reliability are demonstrated.

REQUIREMENTS:

Qualifications –

• A relevant qualification or Diploma is advantageous but not essential.

Suitable areas include:

• IT / Information Systems
• Business Management
• Operations Management
• Project Management
• Business Administration
• IT Service Management
• Administration

Experience/Skills –

• Preferably 1–3 years' experience in an administrative, operational, IT support, service desk, service coordination, project coordination or client-service environment.
• MSP experience is advantageous but not mandatory.

Technical Skills

Essential:

• Microsoft 365 / Office.
• Good Excel skills.
• Strong written and verbal communication.
• Good organisational and administrative skills.

Advantageous:

• ConnectWise PSA / Manage.
• ITIL Foundation.
• Power BI.
• Basic IT / cybersecurity knowledge.
• Previous MSP or IT services experience.

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ENVIRONMENT:

• A growing technology company specialising in business optimisation, software solutions, Business Intelligence and AI is looking for a driven Sales Representative with SaaS or software sales experience to join its team. The company offers an innovative SaaS platform aimed at SMEs that brings information from multiple business systems into one centralised view.
• The successful candidate will focus predominantly on new business development, identifying prospective SME customers, understanding their business challenges and demonstrating how the platform can simplify their operations.

DUTIES:

• Generate new business opportunities through cold calling and proactive outbound prospecting.
• Identify and engage prospective SME customers.
• Understand clients' existing systems, processes and operational pain points.
• Demonstrate how the SaaS platform can simplify workflows and provide greater visibility across their business.
• Conduct software demonstrations for prospective clients.
• Clearly communicate the features, benefits and business value of the platform.
• Manage opportunities from initial engagement through to closing the sale.
• Build and maintain a strong sales pipeline.
• Attend face to face client meetings when required.
• Build strong relationships with prospective and existing customers.
• Develop a good understanding of the platform, its integrations and the broader technology solutions offered by the business.
• Work closely with the technical and data teams when additional product or integration expertise is required.
• Potentially assist with customer onboarding as the role develops.

REQUIREMENTS:

• Previous B2B sales experience, ideally within SaaS, software or technology solutions.
• Experience with proactive new business development and cold calling.
• Good understanding of software and how technology can improve business processes.
• Ability to identify a client's pain points and translate software functionality into clear business benefits.
• Confident presenting and conducting product demonstrations.
• Exposure to CRM, ERP, accounting software, POS, inventory management, Business Intelligence, workflow automation or other business software would be advantageous.
• Candidates who have previously worked within an administrative or operational environment and have firsthand experience of the challenges associated with working across multiple disconnected systems may also be particularly well suited to the role.

ATTRIBUTES:

• Strong communication and relationship building skills.
• Self-motivated, proactive and target driven.
• Comfortable working independently within a smaller, entrepreneurial and growing business.

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ENVIRONMENT:

• A leading Automotive Tech company seeks a skilled communicator and writer to join its Cape Town team as a Technical & Proposal Writer. This is a full-time, in-office role focused on creating clear, accurate, and compelling documentation that supports our products and helps us win public sector bids.
• The majority of your work will be product documentation: user guides, installation manuals, quick-start guides, and other materials that help customers and partners get the most out of technology. The remainder will be proposal and bid writing: developing responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and other procurement opportunities.
• This position requires excellent writing and communication skills, strong attention to detail, effective time management, and the ability to present complex technical concepts clearly to both technical and non-technical audiences.
• You will work closely with the Bids and Technical Writing Manager (based in Cape Town) while collaborating daily with Subject Matter Experts, Product Owners, and Engineering teams across the US and India offices.

DUTIES:

Product Documentation –

• Create and maintain product documentation for the Glance® SaaS platform and hardware and software solutions, including user guides, installation manuals, quick-start guides, cut sheets, and training materials.
• Translate complex technical material into clear, accurate, and audience-appropriate content for a range of readers, from field technicians to city officials.
• Develop and update internal documentation, standard work instructions, and SOPs that support quality and training processes.
• Identify documentation gaps and proactively develop content to address them.

Bid & Proposal Writing –

• Support the development and submission of responses to RFPs, RFIs, RFQs, and other procurement opportunities.
• Draft technical content, executive summaries, methodologies, and supporting proposal documentation.
• Incorporate information from subject matter experts, Engineers, and Product teams to produce compliant, accurate, and compelling responses.
• Proofread and fact-check documentation for accuracy, consistency, and compliance with procurement requirements.

Bid Response Library & Process Improvement –

• Build and manage a structured bid response library — cataloguing previous proposals and reusable content so future bids can be developed faster and more consistently.
• Contribute to the development of our AI-assisted proposal tools by helping to organise and structure the knowledge base that underpins them.
• Maintain proposal templates, content repositories, and version control processes across platforms such as Google Drive.

​​​​​​​Collaboration & Communication –

• Work closely with your manager and US-based colleagues across multiple time zones, with adjusted working hours to support regular collaboration.
• Engage proactively with subject matter experts to source, validate, and update technical content.
• Ensure consistency in tone, structure, branding, and terminology across all written materials.
• Manage multiple priorities and competing deadlines.

REQUIREMENTS:

• A Degree in English, Communications, Journalism, Technical Communication, or a related field; alternatively, a technical degree (Engineering, Computer Science, IT, or similar) combined with strong professional writing experience.
• What matters most is your ability to write clearly, research independently, and communicate complex ideas simply.
• 3+ Years of professional writing experience in any field where accuracy, structure, and clarity were essential.
• Specific experience in technical writing or proposal writing is an advantage.

​​​​​​​The following backgrounds have proven to be strong preparation for this role:

• Professional writing roles where precision, structure, and clarity were essential. For example, science writing, medical writing, legal or policy writing, grant writing, journalism, or research communication could provide good fits.
• Documentation or communications roles in technology, engineering, or public sector environments.
• Academic or research roles involving substantial writing, editing, and information management.

We’re specifically looking for:

• Excellent written English — clear, precise, and adaptable to different audiences and formats.
• Strong research instincts: the ability to find information, ask the right questions, and know when you understand something well enough to write about it accurately.
• Attention to detail and a commitment to accuracy and consistency.
• Good organisational skills and the ability to manage multiple projects and deadlines.
• Intellectual curiosity and the confidence to learn new technical domains quickly.
• Proficiency in Google Workspace and Microsoft Office; comfort with document collaboration tools.

​​​​​​​Preferred to haves –

• Experience with technical or product documentation for software, SaaS, or hardware products.
• Familiarity with government procurement processes, RFPs, or tender writing.
• Experience with Adobe Acrobat, Canva, or similar tools for creating visual documentation.

​​​​​​​Practical requirements:

• Based in Cape Town, or willing to relocate at your own cost (relocation assistance is not provided).
• Reliable transport to and from our Bellville office. This is an in-office position.
• Comfortable working adjusted hours (later start and end times) to accommodate regular collaboration with US-based colleagues.
• Able to obtain a South African passport if you do not already hold one. The role includes occasional travel to the United States.
• Comfortable working in a collaborative, team-oriented office environment and proactively engaging with others to gather information.

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ENVIRONMENT:

• Our client is looking for a Full Stack Web Developer who will be responsible for the ongoing development, optimisation, maintenance and technical performance of their e-commerce website and related digital platforms.
• The primary focus of this position is to ensure that their website is technically advanced, fast, secure, user-friendly, highly searchable and optimised for online sales and customer conversion. 
• This is a hands-on development position and requires an individual with extensive hard-coding experience who is capable of developing, modifying, troubleshooting and integrating website functionality at code level.
• The successful candidate must have expert-level experience working with Shopify and Shopify's development environment, rather than simply being familiar with the Shopify platform. 
• The developer will work closely with the Marketing Manager and other relevant departments to continuously improve the website, e-commerce functionality, SEO performance, user experience and online conversion.

REQUIREMENTS:

The successful candidate must have:

• Minimum 3–5 years' professional web development experience, preferably within an e-commerce environment.
• Extensive hands-on hard-coding experience is essential.
• Expert-level knowledge and practical experience working with Shopify and Shopify Plus environments.
• Strong experience with Shopify Liquid, Shopify themes and theme development.
• Strong proficiency in HTML5, CSS3, JavaScript and modern JavaScript frameworks/libraries.
• Strong understanding of PHP and/or other server-side programming languages.
• Experience developing and modifying Shopify themes and functionality at code level, rather than relying primarily on drag-and-drop builders or third-party applications.
• Experience working with Shopify APIs, webhooks and third-party integrations.
• Strong understanding of e-commerce architecture, databases, APIs and system integrations.
• Experience integrating external systems and applications into e-commerce websites, including ERP, stock, product, payment, delivery and other business systems.
• Advanced SEO knowledge is an essential requirement.
• Proven experience implementing technical SEO, on-page SEO and e-commerce SEO.
• Understanding of website structure, metadata, schema markup, canonical URLs, redirects, site speed, Core Web Vitals, indexing, crawlability and structured data.
• Experience with Google Search Console and Google Analytics / GA4.
• Strong understanding of website performance optimisation and page-speed improvement.
• Experience with debugging tools and the ability to identify and resolve technical website issues.
• Ability to convert designs, layouts and wireframes into responsive, functioning websites.
• Strong understanding of responsive web development across desktop, tablet and mobile devices.
• Excellent analytical and problem-solving skills.
• Excellent attention to detail.
• Excellent English communication skills.

Advantageous:

• Experience with Google Ads and Google Merchant Centre.
• Knowledge of digital marketing and e-commerce marketing principles.
• Experience working with Meta advertising and social media platforms.
• Experience with conversion rate optimisation (CRO).
• Experience with email marketing platforms and marketing automation.
• Experience with Shopify app development or custom Shopify integrations.
• Experience with ERP integration, preferably SYSPRO.
• Experience working with APIs and third-party software integrations.
• Knowledge of Git/version control and development workflows.

Core Technical Competencies:

The ideal candidate will demonstrate strong practical experience in the following areas:

Shopify – Essential

• Expert knowledge of the Shopify platform.
• Shopify theme development and customisation.
• Advanced Shopify Liquid development.
• Custom coding and modification of Shopify themes.
• Shopify APIs and integrations.
• Shopify apps and third-party applications.
• Shopify checkout and customer journey optimisation.
• Product, collection and catalogue architecture.
• Shopify metafields and dynamic content.
• Shopify navigation, filtering and search functionality.
• Shopify performance optimisation.
• Shopify troubleshooting and debugging.
• Experience with Shopify's evolving platform, features and development standards.

Full Stack Development – Essential

• The candidate must be a genuine full stack developer capable of working across both the front end and back end of web applications.

Strong experience should include:

• HTML5
• CSS3
• JavaScript
• Liquid
• PHP and/or equivalent server-side languages
• APIs and RESTful services
• JSON
• Database architecture and SQL
• Git/version control
• Webhooks
• Third-party integrations
• Website security
• Website performance optimisation
• Debugging and troubleshooting
• The successful candidate must be comfortable writing and understanding code from scratch, diagnosing code-related problems and developing custom solutions where standard Shopify functionality or third-party applications are insufficient.

SEO – Essential

• SEO is a core responsibility of this position, not an optional or secondary skill.
• The successful candidate must have a strong understanding of how website development directly impacts organic search rankings and online sales.

Responsibilities will include:

• Technical SEO implementation and optimisation.
• On-page SEO.
• Site architecture and internal linking.
• URL structure and optimisation.
• Metadata and heading structure.
• Schema markup / structured data.
• Canonicalization.
• XML sitemaps and robots.txt.
• 301 redirects and redirect management.
• Crawlability and indexability.
• Google Search Console monitoring and optimisation.
• Google Analytics / GA4.
• Core Web Vitals.
• Page speed optimisation.
• Mobile SEO.
• Image optimisation.
• Product and collection SEO.
• SEO for e-commerce websites.
• Identifying and resolving technical SEO issues.
• Monitoring organic search performance and identifying opportunities for improvement.
• Creating and optimising landing pages for SEO and digital marketing campaigns.
• The developer will be expected to work closely with the Marketing Manager to ensure that all new website functionality and content is developed with SEO best practices in mind.

​​​​​​​Website Development & E-Commerce Responsibilities

The successful candidate will be responsible for:

• Development and maintenance of the company’s Shopify website.
• Building new functionality and features as required.
• Customising and developing Shopify themes.
• Writing clean, efficient and maintainable code.
• Improving website speed and overall performance.
• Improving the customer journey and user experience.
• Developing landing pages for marketing campaigns.
• Implementing conversion-focused website improvements.
• Developing product and collection functionality.
• Improving website search and filtering functionality.
• Integrating third-party systems and applications.
• Troubleshooting and resolving website errors.
• Monitoring website functionality and identifying potential problems before they affect customers.
• Testing website functionality across browsers and devices.
• Implementing tracking codes and ensuring digital tracking is functioning correctly.
• Maintaining website security and technical integrity.
• Managing website updates and technical improvements.
• Conducting regular website audits.
• Researching new technologies and Shopify functionality that could improve the business.
• Providing technical input into new digital initiatives and e-commerce projects.

​​​​​​​Digital Marketing – Advantageous

• Although the primary responsibility of the position is web development, knowledge and experience in digital marketing will be a significant advantage.

Experience with the following will be beneficial:

• Google Ads
• Google Merchant Centre
• Google Analytics / GA4
• Google Search Console
• Meta Ads
• Conversion Rate Optimisation
• Remarketing
• Product feeds
• Digital campaign landing pages
• Marketing tracking and attribution
• E-commerce analytics
• Email marketing
• Digital customer acquisition
• The successful candidate should understand how website development, SEO, paid advertising and digital marketing work together to generate traffic, leads and online sales.

ATTRIBUTES:

• The developer will be expected to contribute to the continuous improvement of the COMPANY website.

This includes:

• Analysing website performance and customer behaviour.
• Identifying opportunities to improve conversion rates.
• Improving website navigation and user experience.
• Optimising product pages and collection pages.
• Improving website search functionality.
• Reducing page load times.
• Testing different website layouts and functionality.
• Implementing A/B testing where appropriate.
• Using website analytics to identify areas of improvement.
• Working with the Marketing Manager to support digital campaigns and online sales initiatives.

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ENVIRONMENT:

• A PE-based global Logistics Operation is looking to fill the role of a Logistics Systems Analyst who will be responsible for all activities related to the Warehouse Management System (WMS).
• Responsibilities include but are not limited to efficiencies, installing, maintaining and supporting the WMS. You will provide general maintenance and system updates on WMS software, analyse and troubleshoot problems.
• The ideal candidate will possess a BSc/BCom in Computer Science or equivalent with at least 3 or more years relevant experience including with Logistics and WMS, order management applications and database systems.
• This entails in depth knowledge of the WMS as well as Logistics processes to be applied for training end users, requirements gathering, WMS support, project coordination and business analysis.
• Information management, storage and analysis of data through computer networks, systems, and computer databases. To be successful in this role, you should be a technologist at heart, deeply analytical and capable of critical thinking, being able to grasp business concepts and translate those to deliverables.

DUTIES:

• Define business requirements for WMS software upgrades deployment, software upgrades, and system configuration.
• Implement and provide WMS support across applicable facilities.
• Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades to current clients.
• Recommend and manage operational system changes including new concepts, system improvements, changes with software supplier, and other innovations needed for long-term success.
• Create training documents and resources for system users.
• Where required, develop testing scenarios, conduct systems tests, identify discrepancies, troubleshoot solutions, and provide resolutions.
• Work with warehouse staff on WMS configurations and stock reconciliations.
• Assist all departments and other onsite business partners with WMS requests.
• Document and enforce SOP and best practices, keep training manuals and related documentation updated and available for local use.
• Support all WMS-related integrations with different systems.
• Respond to calls, email, and personal requests for technical support.
• Manage and coordinate various projects.
• Where necessary, travel both locally and internationally, may be required to support implementations and continuous improvements as well as training.

REQUIREMENTS:

Qualifications –

• BSc/BCom in Computer Science or equivalent.

Experience/Skills –

• A minimum of 3 or more years of experience required (kindly note that the experience is only a rough guideline, and the appropriate level will be ascertained during the interview process).
• 1 Years’ experience in Logistics.
• Understanding of WMS, order management applications and database systems.

Advantageous –

• Experience as a super user in one or more WMS.
• Softeon experience.

ATTRIBUTES:

• Self-Management – They don’t believe in micromanagement. You need to possess the drive and ability to deliver on projects without constant supervision.
• Technical – Prior involvement in feature design and development in a WMS.
• Problem-Solving – This role has a heavy emphasis on thinking and working outside the box. You need to have a
• thirst for learning and be receptive to adopting new approaches and ways of thinking.
• Logic – You need to have the ability to work through and make logical sense of complicated and often abstract solutions and processes.
• Attention to Detail – This role requires a close attention to detail.
• Language – The company has a global footprint, with offices and clients practically everywhere. The ability to read, write, and speak fluently in English, is a must. Other languages could prove to be useful. 
• Communication – Your daily job will regularly require communication with JAS team members. The ability to clearly communicate, on a technical and business level, is essential to your job. This includes both verbal and written communication.

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ENVIRONMENT:

• Lead complex, cross-functional technology and business transformation projects from initiation through post-implementation review as the next IT Project Manager wanted to join the team of a PE-based global Logistics Operation.
• You will be accountable for delivery within approved scope, schedule, budget, quality, and resource constraints, while ensuring compliance with PMO governance standards and project lifecycle controls.
• The incumbent coordinates internal teams, business stakeholders, vendors, and implementation partners; manages risks, dependencies, issues, decisions, and change; drives stakeholder engagement, training, business readiness, and operational transition; and provides clear performance, benefits, and governance reporting to leadership.
• Applicants will require a Bachelor’s Degree in IT/Business Management/Engineering or related field with 6+ years of IT Project and Program Management including proven experience managing successful teams and navigating complex issues, Agile, Waterfall and Hybrid delivery methodologies, advanced data analysis, executive reporting, dashboard development, and presentation skills & proficiency with software such as Wrike, Planisware, Jira, etc.

DUTIES:

Business Analysis –

• Analyse and gather requirements
• Draw up SOW and Business Case documents.
• Project and Program Demand Management.
• Project and Program Initiation, Planning and Execution –
• Develop detailed project plans.
• Assign resources and coordinate activities.
• Manage resources (time, budget, people etc.).
• Define project scope, goals, deliverables.
• Conduct steering committee meetings, utilize communication plans.
• Keep projects up to date for real time visibility, including RAID logs and subsequent dashboards and reporting.
• Put together test cases and get stakeholder sign off.

Leadership –

• Draw up communication plans and cadence.
• Facilitate project meetings and steering committee calls.

Risk Management –

• Identify risks as early as possible and develop mitigation strategies.
• Ensure compliance with organizational policies and adherence to review boards.

Reporting –

• Provide project/program status reports to Project teams, steering committee and senior leadership.
• Use dashboards within the PM tool to ensure compliance with the PMO governance standards.

Project Closure –

• Ensure proper project closure is carried out.
• Hand over documentation to Helpdesk/Support teams.
• Benefits realization.
• Project surveys.

Stakeholder Management –

• Primary point of contact for the project amongst all stakeholders.
• Manage expectations to ensure clear and regular communication on project status.
• Flexibility for calls with regional counterparts or stakeholders in other time zones.
• Work alongside the PMO team on the rollout of the PMO, governance, standards and assisting business units.
• PMO governance and project controls.
• Change Management and stakeholder engagement.
• Vendor Management.
• Quality Assurance and Continuous Improvement.
• Data Analysis and executive reporting.
• Agile, Waterfall, and Hybrid delivery methodologies.
• Workshop facilitation and requirements elicitation.

REQUIREMENTS:

Qualifications –

• Bachelor’s Degree in IT, Business Management, Engineering or related field.

Experience/Skills –

• 6+ Years of IT Project and Program Management.
• PMO governance and project controls.
• Change Management and stakeholder engagement.
• Vendor Management.
• Quality Assurance and Continuous Improvement.
• Data Analysis and executive reporting.
• Agile, Waterfall and Hybrid delivery methodologies.
• Workshop facilitation and requirements elicitation.
• Proficiency in understanding and communicating IT related concepts, technologies and methodologies in the industry.
• Proficiency in the use of project management software such as Wrike, Planisware, Jira, etc.
• Proven experience managing successful teams and navigating complex issues.
• Proven track record of successfully delivering projects, within time, scope, budget and resource constraints.
• Experience managing large, complex projects
• Strong knowledge of PMO governance, project controls, lifecycle compliance, stage-gate reviews, and audit-ready documentation.
• Experience with vendor management, third-party coordination, commercial commitments, and delivery risk oversight.
• Strong quality assurance, lessons learned, continuous improvement, and benefits realisation capabilities.
• Advanced data analysis, executive reporting, dashboard development, and presentation skills.
• Strong workshop facilitation, requirements elicitation, business analysis, negotiation, and conflict-resolution skills.

Advantageous –

• Certifications in: PMP, PgMP, Agile or Scrum certifications or equivalent.

ATTRIBUTES:

• Capacity to work independently to complete projects and tasks.
• Ability to work independently, lead cross-functional teams, navigate complex issues, and communicate effectively with stakeholders at all levels.
• Ability to engage with stakeholders at all levels, to comprehend the conversations and to present key information clearly.
• Proficiency in communicating technology concepts, delivery methods, and project information clearly to technical and non-technical audiences.

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ENVIRONMENT:

• Join a high-performing team committed to delivering exceptional technology services to clients who rely on IT to support their daily operations. They are currently seeking a Systems Engineer to provide expert technical support, trusted advisory services, and proactive infrastructure management to managed services clients.
• This role requires a strong combination of technical expertise, customer-centric service delivery, and problem-solving ability.
• The successful candidate will take ownership of incidents, service requests, and infrastructure enhancement initiatives from initial assessment through to successful resolution, ensuring solutions are delivered efficiently, professionally, and in line with business and commercial objectives.

 The successful candidate will:

• Build trusted relationships with clients through professionalism, responsiveness and technical excellence.
• Take ownership of issues and see them through to successful resolution.
• Demonstrate initiative by identifying opportunities to improve client environments before issues arise.
• Be equally comfortable assisting with routine support requests and complex technical challenges.
• Work collaboratively with colleagues, sharing knowledge and supporting the wider team.
• Deliver consistently high standards of documentation and communication.
• Always place the client's business needs ahead of technical preference.

DUTIES:

Client Support

• Provide professional technical support to managed service clients via remote support and on-site visits.
• Take ownership of service requests and incidents from initial logging through to successful resolution.
• Assess, prioritise and investigate incidents in accordance with agreed Service Level Agreements.
• Escalate issues appropriately while maintaining ownership and keeping clients informed throughout.
• Deliver a consistently positive customer experience through clear communication and professionalism.

Infrastructure Management

• Install, configure, maintain and support client hardware, operating systems, cloud services and applications.
• Monitor and maintain client infrastructure to maximise availability, security and performance.
• Implement routine maintenance including OS and firmware updates, patch management and health checks.
• Maintain backup, disaster recovery and business continuity solutions.
• Implement and maintain cybersecurity best practices across managed environments.

Documentation & Knowledge

• Maintain accurate technical documentation for every client environment.
• Record sufficient technical detail within service tickets to enable efficient collaboration and escalation.
• Develop and maintain knowledge base articles and standard operating procedures.
• Share knowledge proactively with colleagues to strengthen the team's overall capability.

Continuous Improvement

• Identify improvement opportunities in client environments.
• Standardisation, automation and proactive maintenance.
• Keep current with Microsoft technologies, cybersecurity developments and industry best practice.
• Complete allocated technical training and certifications.

Behavioural Expectations:

They value engineers who:

• Put clients first.
• Take ownership.
• Communicate honestly and professionally.
• Are willing to assist wherever needed.
• Leave environments better than they found them.
• Share knowledge freely.
• Value teamwork over ego.
• Continue learning.
• Deliver excellence consistently rather than occasionally.
• Understand that no task is beneath them if it helps a client or colleague succeed.

REQUIREMENTS:

Skills, Competencies, Qualifications & Experience

• Excellent communication and interpersonal skills.
• Strong analytical, troubleshooting and problem-solving skills.
• Organised, proactive and accountable, with excellent time management and a customer service focus.
• A collaborative team player who can work independently and show initiative and leadership potential.
• Proven experience as a Systems Engineer within a Managed Services Provider (MSP) environment.
• Relevant IT qualification and industry certifications, including Microsoft 365 certifications.
• Technical expertise across Microsoft (365, Azure, Windows Server and Desktop).
• Understanding and experience in networking, virtualisation and cybersecurity technologies.
• Experience with modern MSP toolsets, including RMM and PSA platforms.
• A commitment to continuous professional development.
• Must have Own Vehicle and valid Divers’ License

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ENVIRONMENT:

• CREATE reliable, robust and user-friendly solutions as the next Mid-Level Software Developer wanted by a fast-paced Specialist in End-to-end IT Management and Consultative IT Services.
• You will develop commercial-grade web applications, conduct Planning / Estimation tasks while mentoring Junior Devs. The ideal candidate must have Grade 12/Matric, a suitable Software Development tertiary qualification with 2 years Node.js and Vue.js/React/Angular and 3 years' work experience with JavaScript, HMTL, CSS, SQL and Linux.

DUTIES:

• Develop commercial grade web applications.
• Deliver work to agreed Quality, Standards and Complexity.
• Mentor Junior Developers.
• Do research on own tasks.
• Do planning/ estimation on tasks.

REQUIREMENTS:

Qualifications –

• Grade 12 / Matric.
• Relevant Development qualification.

Experience/Skills –

• 3 Years experience :
• JavaScript, HTML, CSS, SQL, Linux
• 2 Years experience:
• NodeJS, Vue.js / React / Angular

​​​​​​​Preferable Skills –

• Elasticsearch / Mongo / NoSQL – experience
• Git – 2+ years’ experience
• REST API’s – experience
• Understanding of Scrum Methodology

ATTRIBUTES:

• Ability to work independently.
• Time Management.
• Effective communication.
• Team player.
• Passion for technology.
• Understanding of IT.
• High degree of professionalism.
• Deadline driven.
• Ability to learn.
• Attention to detail.
• Able to work under pressure.
• Strong analytical problem-solving skills.

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ENVIRONMENT:

• Our client is currently seeking a Senior Power Platform Developer.  This role sits at the point where the Microsoft 365 estate, the Power Platform and conversational AI meet. You will design and build business applications on Power Apps and Power Automate, and you will design and ship the agents that sit on top of them in Copilot Studio.
• They are looking for someone who thinks in terms of enterprise architecture rather than individual applications. The work involves deciding where a process belongs, which parts of the Microsoft 365 and Azure stack should carry it, how data flows between them, and how the whole thing is governed once it is live. Building the solution is a large part of the job, but so is the reasoning that precedes it.
• Copilot Studio is a central skillset for this position, not a peripheral one. A meaningful share of their current pipeline work involves agents that act on enterprise data and trigger real business processes, and they need someone who has taken that kind of work into production rather than only through a proof of concept.

DUTIES:

Solution and enterprise architecture

• Assess business processes and decide what belongs in the Power Platform, what belongs in Microsoft 365, what belongs in Azure, and what should not be built at all.
• Define environment strategy across development, test and production, including Dataverse provisioning, environment groups and managed environments.
• Design the data model, starting with Dataverse tables, relationships, business rules and calculated columns, and extending to integration with systems of record outside the platform.
• Define the security model, covering Dataverse security roles, business units, teams, column level security and hierarchy security and align it to Entra ID groups.
• Set and enforce data loss prevention policies, connector governance and tenant level guardrails, typically through a Centre of Excellence pattern.
• Advise clients on licensing and capacity, including the cost implications of Premium connectors, Dataverse storage, Copilot Studio messages and Power Platform requests.

Copilot Studio

• Design, build and deploy custom agents in Copilot Studio for internal and client facing use cases.
• Author topics and conversational flows and decide deliberately where to use authored topics and where to rely on generative orchestration.
• Ground agents in enterprise knowledge, including SharePoint, Dataverse, public and internal websites, and file based sources, and tune retrieval quality rather than accepting the default behaviour.
• Build actions that let agents do work rather than only answer questions, using connectors, Power Automate flows, agent flows, custom APIs and Model Context Protocol servers.
• Implement authentication correctly, including Entra ID single sign on and user context propagation, so that an agent only ever returns what the requesting user is entitled to see.
• Deploy agents across the right channels, most commonly Microsoft Teams, Microsoft 365 Copilot, SharePoint and web.
• Test, evaluate and improve agent behaviour over time, using analytics, conversation transcripts, escalation rates and topic level performance to drive changes.
• Apply responsible AI practice, including scope limits, refusal behaviour, escalation to a human, and clear communication to users about what the agent can and cannot do.
• Extend agents into Microsoft 365 Copilot where appropriate, including declarative agents and connected knowledge

Power Apps

• Build canvas applications with well-structured Power Fx, reusable components and a considered approach to delegation and performance against large data sources.
• Build model driven applications on Dataverse, including forms, views, business process flows and command bar customisation.
• Develop custom components with the Power Apps Component Framework where the out of the box controls are not sufficient.
• Design interfaces that people will actually use, including responsive layouts, accessibility and offline behaviour where the scenario calls for it.

Power Automate

• Build cloud flows for approvals, integration, scheduled processing and event driven automation.
• Build desktop flows for robotic process automation against systems that offer no API.
• Develop custom connectors for internal and third party APIs.
• Apply error handling, retry policy, concurrency control and monitoring, so that failures are visible and recoverable rather than silent.

Microsoft 365 and integration

• Integrate solutions with SharePoint Online, Teams, Exchange and OneDrive.
• Use Microsoft Graph where the platform connectors fall short.
• Integrate with Azure services such as Azure Functions, API Management, Logic Apps, Service Bus and Azure OpenAI where a requirement exceeds what the platform provides natively.

Application lifecycle management

• Manage solutions properly, including managed and unmanaged solution strategy, solution layering and environment variables.
• Build deployment pipelines using Power Platform pipelines or Azure DevOps, with source control and automated deployment rather than manual export and import.
• Maintain documentation that allows a client team to take ownership after handover.

Leadership

• At Lead level, you will additionally own the technical direction of an engagement, review the work of other developers, set standards for the team, and act as the primary technical point of contact for the client.

REQUIREMENTS:

Core skills

• Enterprise architecture
• Microsoft 365
• Microsoft Power Platform
• Power Apps, both canvas and model driven
• Power Automate, including cloud flows and desktop flows
• Copilot Studio, including agent design, knowledge grounding, actions and deployment
• Dataverse data modelling and security
• Power Fx
• Application lifecycle management and CI/CD for the Power Platform

Technologies

• Microsoft Power Platform · Power Apps · Power Automate · Copilot Studio · Dataverse · Power Fx · Power Pages · Power BI ·Microsoft 365 · SharePoint Online · Microsoft Teams · Microsoft Graph · Entra ID · Azure Functions · Azure API Management · Azure DevOps · Git · MCP

Nice to have

• Experience designing and delivering training, whether formal client enablement sessions, internal upskilling, or structured handover to a client team at the end of an engagement. This carries real weight for us, because a large part of the value we leave behind is a client team that can operate and extend what they have built.
• Relevant Microsoft certifications, for example the Power Platform Solution Architect, Power Platform Developer or Power Platform Functional Consultant tracks.
• Experience establishing or running a Power Platform Centre of Excellence.
• Experience with Power Pages for external facing portals.
• Experience in a consulting or client facing delivery environment.
• Familiarity with the Model Context Protocol and with agent patterns outside the Microsoft stack.
• Traditional development background, for example C# or TypeScript, for the cases where the platform is not the right answer.

What they look for beyond the technology

• The judgement to say when a low code solution is the wrong choice, and the ability to justify that position to a client who may have already decided otherwise.
• Clear written communication. Much of the role is remote, and architectural decisions need to survive being read rather than explained in person.
• A pragmatic view of AI. Agents are a strong fit for some problems and a poor fit for others, and they would rather hire someone

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ENVIRONMENT:

• A global digital transformation consultancy and software solutions provider is currently seeking a Data Engineer who works comfortably at both ends of the delivery spectrum.
• You will design the data architecture that an enterprise depends on, and you will also build the pipelines that make it work. The role spans three types of engagement: migrating existing estates onto Microsoft Fabric, modernising platforms that have outgrown their original design, and standing up greenfield Fabric implementations from a blank sheet. 
• Microsoft Fabric is a firm requirement for this position. Candidates without demonstrable, hands-on Fabric delivery experience will not be considered. 
• You will work directly with client stakeholders, so the ability to explain architectural trade-offs to a technical audience and
• to a business audience is as important as the engineering itself.

DUTIES:

• Design and document data architecture for enterprise clients, covering medallion patterns, domain driven design and governance frameworks.
• Build and orchestrate ingestion and transformation pipelines, with a bias towards metadata driven approaches that scale beyond a single project.
• Lead migration and modernisation work, moving workloads from platforms such as Teradata and on premises SQL Server into Fabric and Azure.
• Deliver end to end Fabric implementations across Lakehouse, Warehouse, Data Factory, OneLake and Real Time Intelligence.
• Build and tune Power BI semantic models, including DAX, row level and object level security, and deployment pipelines.
• Establish CI/CD for data platforms, including source control, branching strategy, automated deployment and environment promotion.
• Apply AI native engineering practices to accelerate delivery, including agentic workflows and the Model Context Protocol.
• Set technical standards and review the work of other engineers. At Lead level, this includes owning the technical direction of an engagement and mentoring the delivery team.

REQUIREMENTS:

Core skills

• Microsoft Fabric, end to end Lakehouse, Warehouse, Data Factory, OneLake and Real Time Intelligence.
• Power BI Semantic models, DAX, row level security and object level security, deployment pipelines, and performance tuning.
• Data architecture Medallion patterns, domain driven design, and governance frameworks.
• Data engineering Metadata driven ingestion, ETL and ELT orchestration, and CI/CD for data platforms.
• Migration and modernisation Moving Teradata and on premises SQL estates onto Fabric and Azure, including assessment, sequencing, reconciliation and cutover.
• AI native data engineering Agentic workflows, the Model Context Protocol, and the use of Claude Code on Fabric.

Technologies

• Microsoft Fabric · Power BI · Azure Synapse · OneLake · Data Factory · DAX · T SQL · Spark · Azure DevOps · Git · MCP

Nice to have

• Experience designing and delivering training, whether formal client enablement sessions, internal upskilling, or structured handover to a client team at the end of an engagement. This carries real weight for us, because a large part of the value they leave behind is a client team that can operate the platform without us.
• Relevant Microsoft certifications in the Fabric, Azure data or Power BI tracks.
• Experience in a consulting or client facing delivery environment.
• Exposure to data governance tooling such as Microsoft Purview.

What they look for beyond the technology

• Clear written communication. Much of the role is remote, and decisions need to survive being read rather than explained in person.
• Comfort with ambiguity at the start of an engagement, and the discipline to reduce it quickly.
• A willingness to be challenged on architectural decisions, and to challenge others in turn.

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ENVIRONMENT:

• PLAY a pivotal role as a Field Service Technician ensuring the operational integrity, efficiency, and customer satisfaction of Point of Sale (POS) and related systems across the petrol station network a dynamic provider of innovative Software & Systems.
• This multifaceted position focuses on maintaining, configuring, and upgrading hardware and software systems to optimize performance and reliability.
• This role demands a blend of technical acuity, logistical management, client engagement and team leadership to achieve operational excellence and drive continuous improvement in service delivery. Beyond these core responsibilities, you will also be tasked with managing boot stock, assigned tools, and the designated vehicle.
• Applicants must possess a suitable IT Degree/Diploma with CompTIA A+ and N+, 2-3 years relevant work experience including experience with installations & maintenance of POS systems.

DUTIES:

Hardware systems maintenance and configuration (15%) –

• Sustain and repair systems interface between forecourt, pumps, and tag readers.
• Regularly perform configuration, and maintenance of Windows operating systems at regional sites.
• Deploy and set up POS (Point of Sale) hardware and software systems at petrol stations.
• Update and maintain profiles for staff and attendants on POS systems.
• Replace various supported terminals when needed and configure transaction setups accordingly.
• Oversee and maintain the integration of POS systems with existing fuel dispensing and payment processing systems.
• Conduct scheduled maintenance checks on POS systems to ensure top performance.
• Maintain previously installed and set up printers and scanners onsite.
• Manage and arrange back-office cabling for optimal functionality.
• Ensure compliance with site-specific requirements for all installations and configurations.
• Uphold SLAs (Service Level Agreements), ensuring adherence to contractual timelines.
• Accurately complete worksheets, checklists, and project documentation.

Technical support and incident resolution (25%) –

• Provide Technical support and guidance to the Field Services teams.
• Participate and lead in the resolution of high-level escalations including collaboration with the various internal technical teams.
• Offer on-site technical support to petrol stations utilizing our POS systems.
• Efficiently troubleshoot and resolve hardware and software issues to minimize downtime.
• Enforce personal compliance with incident management processes.
• Conduct thorough investigations on escalations including completion of incident reports.
• Complete JRs (Joint Responses) and attend site meetings, ensuring effective engagement with third parties.
• Complete reports for JRs for submission to FS Coordinator.
• Provide remote support for technical teams across all supported regions as needed.

Administration, vehicle and tool management (15%) –

• Perform daily and weekly vehicle inspections adhering to the provided checklist.
• Ensure availability for vehicle swaps aligning with maintenance requirements.
• Access ServiceNow application to obtain call details including, site name, call description and severity.
• Use ServiceNow tools for call updates and closure.
• Ensure timely completion of job cards following SOP.
• Completely daily and weekly reporting for travel logs for submission to fleet via the telematics systems, ensuring adherence to internal SOP.
• Compile monthly report for credit card usage for vetting by Team Leader.
• Collate daily and weekly overtime for submission to team leader.
• Adherence to prescribed protocols for training register completion.
• Complete jobs cards and associated paperwork (admin) accurately ensuring adherence to SOP.
• Ensure effective stock rotation, maintain adequate amount stock levels for potential service calls.
• Conduct regular stock testing to confirm stock is in good working condition.
• Collaborate effectively with Asset Management (AM) to maintain minimum boot stock.
• Communicate effectively with AM and FS Coordinators regarding stock pickups, ensuring full visibility for all parties involved.

​​​​​​​Client communication and peer mentorship (10%) –

• Engage effectively with petrol station owners and managers to grasp their needs and address concerns.
• Regularly update stakeholders on support ticket statuses and ongoing projects.
• Offer subject expertise in systems engineering, problem-solving, and troubleshooting.
• Remain updated on supported product range and industry benchmarks.
• Coach and educate junior team members on technical procedures and skills.
• Act as the go-to person for intricate technical problems, collaborating closely with the Helpdesk team for swift resolutions.
• Cultivate a customer-focused mindset within the team, highlighting the significance of ensuring customer contentment.
• Collaborate with cross-functional teams, including customer support, sales, and development, to address client needs.

​​​​​​​Preparation and execution at site level (10%) –

• Participate in initiating new site projects and contribute to their successful completion.
• Perform site configurations from the ground up, adhering to internal checklist requirements.

​​​​​​​Training (15%) –

• Assist in the onboarding of new Field Service Technicians by conducting job shadowing with new starters.
• Setup and lead training for Technical teams.
• Conduct training sessions for diverse site staff, including cashiers and supervisors, focusing on POS operation for tasks like stocktaking and shift closure.
• Aid site staff in understanding and using newly introduced systems through user instructions or documentation provided.

​​​​​​​Policies and procedures (10%) –

• Understanding and implementation of company policies and procedures.

REQUIREMENTS:

• CompTIA A+ and N+, relevant IT Degree/Diploma.
• 2-3 Years (at least 2 years similar industry knowledge)
• Networking experience is preferred.
• Must have experience with installations & maintenance of POS systems.
• Report writing.
• Remote diagnostics.
• Remote support.
• Valid SA ID.
• Valid SA driver's License.
• Valid SA Passport.

ATTRIBUTES:

• Attention to detail.
• Mentoring and coaching.
• Prioritising.
• Initiatives and Self-motivation.
• Interpersonal relationships.
• Professionalism.
• Good written and verbal Communication skills.
• Good time-management.
• Technical skills.

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ENVIRONMENT:

• A dynamic Internet Service & Network Specialist is seeking a meticulous & strong technical Service Desk Analyst to join its team at its KwaZulu-Natal division. Your core role will focus on extracting/analysing raw data to create reports and present to management teams, SDM and customers.
• You will provide 1st Line technical support to users, managing incidents, service requests, and customer queries through the Service Desk. The role is responsible for logging, prioritising, resolving, escalating, and tracking tickets in line with SLAs and ITIL best practices.
• The position also involves effective customer communication, troubleshooting, ticket lifecycle management, reporting, and coordination with technical teams to ensure timely resolution of issues.
• The ideal candidate must have Matric/Grade 12, preferably be ITIL Foundation Certified, be proficient with Windows 7, ITSM, HEAT and Microsoft Office Suite, be customer-service driven with strong attention to detail and able to cope under pressure.

DUTIES:

Customer Service & Service Desk Operations –

• Develop and maintain professional working relationships with clients and end-users in support of the Operations Manager.
• Log, categorize, priorities, manage, and resolve incidents and service requests based on business impact, urgency, and financial impact.
• Manage the end-to-end ticket lifecycle, including ownership, follow-up, resolution confirmation, and closure.
• Manage incoming call queues across telephones, email, self-service, and referred walk-ins.
• Maintain accurate and timely ticket updates, ensuring a complete audit trail of actions, escalations, and resolutions.
• Liaise with third-party vendors and internal technical teams to resolve escalated incidents, problems, and queries.
• Provide clear and professional technical information and feedback to end-users at all levels.
• Maintain service and quality standards in accordance with business processes, procedures, and SLA requirements.
• Create and maintain relevant Service Desk processes and procedure documentation.
• Coordinate with Legal Counsel and respective Business Units where required to support business processes.

SLA Management & Reporting –

• Ensure adherence to the Managed Services SLA Reporting Process and contracted reporting requirements.
• Monitor SLA performance and ensure reporting remains aligned with agreed SLA targets.
• Extract and validate Service Desk data from Ivanti HEAT and coordinate the collection of supporting monitoring and technical information.
• Compile accurate daily, weekly, and monthly SLA reports reflecting service delivery against contracted targets.
• Share SLA reports with the Service Desk Manager and relevant stakeholders for review, input, and final submission to the customer.
• Maintain and store final SLA reports and supporting documentation in the appropriate reporting repositories.
• Assist with training and supporting staff in the development and presentation of Service Desk and SLA reports.

Contract & Business Unit Support –

• Coordinate with Legal Counsel and relevant Business Units regarding contract-related activities and requirements.
• Maintain accurate contract registers and supporting documentation.
• Assist with tracking contract reviews, approvals, renewals, amendments, and terminations.
• Monitor key contract dates and follow up with relevant stakeholders where required.
• Maintain accurate business unit records, correspondence, approvals, and documentation.
• Coordinate meetings, agendas, minutes, and action items as required.
• Support management with general administrative, reporting, and operational coordination.
• Ensure documentation and administrative processes are maintained in accordance with company policies and procedures.

REQUIREMENTS:

Qualifications –

• Matric Grade 12 (Compulsory).
• ITIL Foundation (Preferred).
• A+ or N+ / MCSE or studying towards an IT qualification would be beneficial.

​​​​​​​Experience/Skills –

• Proficient in Windows 7 and MS-Office Suite.
• Proficient in ITSM and HEAT.
• ITIL Awareness an advantage.
• Excellent Communication and Interpersonal skills.
• Customer Driven.
• Must have strong attention to detail.
• Must be able to work independently and with a team.
• Must be able to cope under pressure.
• Must be punctual, disciplined and dedicated to effectively execute job requirements keeping in mind INTERNAL and EXTERNAL HR and IT policies in place.
• Must be able to work flexible hours as may be required.

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ENVIRONMENT:

• A highly meticulous & strong technical Senior Data Analyst is wanted by a fast-growing FinTech company where your core role will be to analyse complex data sets, create insightful visualizations, and work closely with stakeholders to develop solutions that support data-driven decision-making. You will be responsible for extracting insights, identifying trends, and presenting findings to enhance operational efficiency and optimize business processes.
• Applicants must possess a Masters/Bachelor’s Degre in Mathematics/Statistics/Computer Science, Data Analytics/Science with proven experience of 5+ years in a similar role including statistical analysis techniques and data modeling and be proficiency with tools such as SQL, SAS, GCP (Google Cloud Platform), Google BigQuery, Python, and data visualization tools like Google Looker.
• The ideal candidate is analytically skilled, self-driven, adaptable to an unstructured management environment, and passionate about African business, with a sense of adventure and humor.

DUTIES:

Data Collection and Cleaning –

• Collect, extract, and compile data from various sources, ensuring accuracy and completeness.
• Clean and transform raw data into structured datasets for analysis.
• Identify and resolve data quality issues, inconsistencies, and anomalies.
• Utilize technologies such as SQL, SAS, Python, and BigQuery, while staying up-to-date with the latest trends and developments in Data Analytics.

Data Analysis and Interpretation –

• Perform exploratory Data Analysis to identify trends, patterns, and relationships within the data.
• Apply statistical techniques and data visualization methods to interpret and present findings.
• Analyse large, complex datasets to derive actionable insights and recommendations.
• Collaborate with stakeholders to understand business requirements and translate them into analytical approaches.

Reporting and Visualization –

• Create visualizations, dashboards, and reports using Google Looker to effectively communicate data insights to stakeholders.
• Develop and maintain standardized reporting templates and data visualization tools.
• Present findings in a clear and concise manner, tailoring the information to the needs of the audience.

​​​​​​​Data-driven Decision Making –

• Collaborate with cross-functional teams to support data-driven decision-making processes.
• Provide analytical support for business initiatives, including market analysis, customer segmentation, and performance tracking.
• Identify opportunities for process improvement, operational efficiency, and revenue optimization through Data Analysis.

​​​​​​​Data Governance and Security –

• Ensure compliance with data governance policies, data protection regulations, and security protocols.
• Adhere to data privacy and confidentiality standards when handling sensitive information.
• Contribute to the development and maintenance of data dictionaries and documentation.

​​​​​​​Continuous Learning and Development –

• Stay updated on industry trends, best practices, and emerging technologies in Data Analysis.
• Expand knowledge of statistical techniques, data modelling, and data visualization tools.
• Participate in training programs, workshops, and professional development opportunities.

REQUIREMENTS:

Qualifications –

• Masters or Bachelor's Degree in a relevant field (e.g., Mathematics, Statistics, Computer Science, Data Analytics/Science).

​​​​​​​Experience/Skills –

• Proven experience as a Full Stack Data Specialist or similar role with a minimum of 5+ years of experience.
• Proficiency in Data Analysis tools such as GCP (Google Cloud Platform), Google BigQuery, SQL, Python, and data visualization tools like Google Looker.
• Ability to handle and analyse large datasets efficiently.
• Experience with statistical analysis techniques and data modeling.
• Proficiency in Microsoft Excel and other data manipulation tools.
• Familiarity with data governance principles and best practices.
• Knowledge of data privacy regulations and compliance standards is a plus.

ATTRIBUTES:

• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and presentation skills.

go to method of application »

ENVIRONMENT:

• A leading South African technology company is seeking an Embedded Software Engineer to join its Research and Development team. The successful candidate will manage the complete embedded software development lifecycle, designing and delivering scalable, reliable and optimised products and systems that meet customer and organisational requirements.

DUTIES:

• Design and implement software of embedded devices and systems from requirements to production and commercial deployment
• Designing, developing, coding, testing and debugging system software
• Analysing and enhancing efficiency, stability and scalability of system resources
• Participate and/or lead code design review sessions
• Participate in design and reliability testing of new products
• Analyse and enhance efficiency, stability and scalability of system resources
• Integrate and validate new product designs
• Support software QA and optimize I/O performance
• Provide postproduction support
• Interface with hardware design and development
• Assess third party and open source software
• Maintain design through the product life cycle
• Create testing procedures in preparation for product certification and volume production
• Liaise with external technology partners
• Provide technical support of products and systems to sales, manufacturing, suppliers, technology partners, customers etc

REQUIREMENTS:

Minimum Requirements

• S4 Diploma in Electronic Engineering, OR BSc Electronic Engineering OR BSc Computer Science
• 4 Years’ experience in software engineering

Core Competency requirements

• Experience in hands-on development and troubleshooting on embedded targets
• Firmware Development, proven background in embedded C or C derived langue development for 8, 16 and 32-bit embedded environments and knowledge of assemble
• Proven experience in embedded systems design with pre-emptive, multitasking real-time operating systems
• Familiarity with software configuration management tools, defect tracking tools, and peer review
• Strong understanding and experience with I2C, SPI, I2S, UART, Flash RAMs, LCD, SD cards
• Experience with hotplug drivers, TCP, HTTPS, video formats like MJPEG, H264
• Experience with Linux / Android / RTOS
• Multi core, interrupt drive complex system experience
• Experience with ARM microprocessors
• Extensive experience with software Engineering processes and tools
• Experience developing software for embedded or mobile applications with limited computing resources
• Experience and comfort with lab tools such as debuggers, logic analysers and oscilloscopes
• Strong documentation and writing skills

Experience in the following would be an advantage:

• Experience developing iOT / telematics solutions
• Experience programming on STMicroelectronics micro and/or Mediatek
• Adequate knowledge of reading schematics and data sheets for components

ATTRIBUTES:

• Innovative
• Ability to work under pressure and meet deadlines
• Excellent problem-solving and troubleshooting skills.
• Passion, enthusiasm
• Willingness to learn
• Integrity
• Ability to work in a team or independently