Top Positions at South African National Blood Service (SANBS)

Introduction

• An opportunity has become available for a General Laboratory Assistant: Inventory and Processing. The incumbent will be responsible for the preparation, delivery and collection of blood bank hampers, routine bio-hazardous waste disposal and cleaning duties according to relevant SOP’s.

Job description

Key Performance Areas:

• Blood hamper preparation, collection, packing received stock and stock count objectives
• Waste disposal objectives
• Daily Laboratory Duty objectives
• SHEQ Compliance objectives
• General function objectives

Competencies:

Cognitive:

• Attention to Detail
• Problem Solving

Personal:

• Ethical Behaviour
• Personal Development
• Flexibility / Adaptability
• Excellence Orientation
• Drive and believe in the cause

Interpersonal:

• Customer Service Orientation
• Relationship Building
• Communication
• Engaging Diversity
• Teamwork

Principles of Excellence:

• Customer Service Orientation
• Ethical Behaviour
• Excellence Orientation
• Engaging Diversity
• Teamwork

Special Requirements:

Job Specific Requirements:

• Overtime as and when required
• Shift work and weekend duties as required

Person Specific Requirements:

• General physical health and reasonable endurance and mobility
• Proficient eye-sight

Minimum requirements

Education

• Grade 12 with Maths and 1 Science subject

Apply by: 23 August 2026

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Introduction

• The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile).

Job description

KEY PERFORMANCE AREAS (KPAS)

KPA 1 Financial

• Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target.
• Maintains and validates equipment to ensure that repairs are done timeously.
• Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries.

KPA 2 Customer Stakeholder

• Manages stakeholder relations at the blood drive and/or donor centre.
• Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table.
• Asks Donor to read pamphlets/posters before medical assessment.
• Helps donors to complete donor forms and clarify any query they might have.
• Addresses and/or report all complaints to the in-charge before or by the end of the shift.
• Ensures that customer needs and priorities are understood at all times.
• Coaches team on customer service through discussion of the root cause of complaints, compliments and queries.

KPA 3 Internal Processes

• Collects whole blood and/or apheresis units to meet assigned target.
• Assists team packing and off-loading the vehicle at the venue efficiently and effectively.
• Assists with setting up the blood drive in time for the arrival of donors.
• Completes donor documentation and assessment procedure courteously, effectively and efficiently according to relevant standard operating procedure.
• Assists with identification and registration of donor according to relevant guideline, and check the donor form for completeness.
• Assists with recruitment and booking of whole blood and specialised donors to ensure team meet target.
• Conducts basic physical checks on donors as per the SOP, capture all relevant information and report any deviation to the person in-charge of the clinic.
• Documents results of all basic physical checks on relevant record sheets/Donor Questionnaires.
• Inform clinic supervisor or designated deputy of all irregularities immediately. The donor will be accepted or deferred by clinic supervisor or designated deputy in case of medical reasons.
• Conducts confidential assessment (risk behaviour interview) with potential donors.
• Educates donors on high-risk behaviour.
• Prepares blood pack with the scale to ensure that correct volume of blood is collected
• Prepares for phlebotomy section and carry out phlebotomy as per the relevant SOP including donor care and education.
• Cares for donor during donation including providing refreshments and education.
• Initiates treatment in emergencies (First Aid/CPR) with the help of the in-charge / SANBS Medical Lead Consultant pending arrival of emergency personnel.
• Completes all documentation post-donation and any additional reports/information as required.
• Provides post-donation care and advice.

KPA 4 Learning and Growth

• Performs Clinic Supervisor duties, roles and responsibilities, according to that job description for that particular time or clinic as per operational requirements.
• Maintains regular two-way communication by attending and participating in monthly staff meetings on matters such as strategy; values; team building; policy changes; SOPs to ensure understanding.
• Assists the Clinic Supervisor in analysing training needs for the unit and manages staff competency through observation on relevant policies and procedures, including completion of relevant CPD’s and POE’s.

KPA 5 Governance

• Maintains and keeps updated staff and equipment files as per relevant policies and procedures.
• Oversees the application of all relevant policies and procedures in the unit as per the SHEQ and Operational policies and procedures.
• Manages medical waste by ensuring that all waste generated during the blood drive are discarded as per the SOP.
• Maintains a safe environment by ensuring that safety procedures are followed as per SOP.

Minimum requirements

Education

• Diploma / Degree in General Nursing Sciences.
• Code B or EB Manual driver’s license.

Experience and knowledge requirements

• 2 years Registered Professional Nursing experience.

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures

• Relevant SANBS policies and Procedures.
• Standards of Practice for Blood transfusion in SA.

Apply by: 20 August 2026

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Introduction

• The incumbent is responsible for the preparation, delivery and collection of the blood bank’s hampers, routine bio-hazardous waste disposal and cleaning duties according to relevant SOPs.

Job description

KPA 1 BRB/Blood Hamper Preparation, Collection, Packing Received Stock and Stock Count

Prepare and collect hampers according to Standard Operating Procedures (SOP) and schedule:·

•  Prepare BRB hampers.
• Collect unused BRB hampers within the specified timeframes.
• Collect empty blood hampers from the wards and designated collection/drop-off points.

Check hampers for unused products:

• Hand over all sealed hampers to the Supervisor/Shift Supervisor.
• Check hamper for broken seals.

Open hamper.

• Report any open hampers containing units to the Supervisor/Shift Supervisor.
• Pack blood and blood product stocks received into fridge, freezer and/or platelet agitator according to expiry date.
• Check, count and arrange (in expiry date order) blood stocks daily.

KPA 2 Waste Disposal

• Dispose of waste according to SOP:
• Order and Receive all stock required from Waste Disposal Service Providers and Stores.
• Attach traceability labels and scan containers into stock using CS Tracker system.
• Place bin liners into correct colour coded medical waste containers.
• Collect and discard outdated samples daily.
• Seal and package plastic liners in medical waste containers daily.
• Capture waste information on the computer system.

Prepare documentation for waste traceability:

• Record full containers on Waste tracking document.
• Prepare Dangerous Goods Transportation document.
• Receive the waste manifest and file for future linking and reference.
• Receive waste disposal document and link with original manifest.
• Collect and place medical waste containers in the designated area daily for removal and disposal by the approved waste removal company.
• Check weighing of waste by the Waste Disposal Company.

KPA 3 Daily Laboratory Duties

• Prepare disinfectant solutions for laboratory use, when necessary.
• Replenish test tubes in the laboratories daily, and examine for suitability for use.

Clean the laboratory and equipment according to SOP:

• Decontaminate, clean and dry items including BRB / blood hampers, miscellaneous racks, wash-out trays and recycle boxes.
• Assist with the clean-up of blood spills.
• Clean and decontaminate water-baths according to schedule.
• Clean and disinfect centrifuge buckets, when necessary.
• Clean and refill detergent containers, ensuring that freshly prepared disinfectant is available for decontamination purposes, at all times.
• Disinfect sinks, basins and sluice areas daily.
• Defrost and clean refrigerators and freezers, according to schedule.

KPA 4 SHEQ Compliance

• Assist with gathering information to resolve non-conformances, to resolve errors, deviations from
• SOPs and customer complaints when necessary e.g. retrieve destruction records for discarded materials.
• Comply with SOPs.
• Comply with Standards of Practice and Safety, Health & Environmental requirements and participate in continuous SHE Legislative compliance.

KPA 5 General Functions

• Perform other job-related duties within the laboratory as and when required by the section supervisors and other senior staff.
• Complete the Laboratory Assistants course with the specified time.

Minimum requirements

Education

• Grade 12 with Maths and one Science subject

Experience and knowledge requirements

• None

Other (knowledge and skills), e.g. understanding of relevant legislation; knowledge of relevant company procedures.

• Computer Literacy in MS Word, Excel and outlook

Apply by: 20 August 2026

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Introduction

• South African National Blood Service has an opportunity for a Clinic Supervisor in the blood collection department.

Job description

Primary Purpose of the job:

To supervise the functioning of Collections Teams to achieve the following objectives

• Procurement of blood as per agreed targets.
• Correct treatment of donors and patients.
• Performing complex therapeutic procedures according to patient needs.
• Compliance to policies, procedures and standards of practice.

Key Responsibilities

• Supervise the collections team to achieve collection targets and maintain all quality standards, for all procedures performed at the site.
• Ensure excellent customer service.
• Ensure quality and risk management for area of responsibility.
• People managed to achieve operational objectives.
• Business planning and financial management

Competencies

• Analytical thinking and attention to detail
• Customer Service Orientation
• Relationship Building
• Communication
• Teamwork
• Practical Management 

Minimum requirements

• Registered Professional Nurse (RPN).
• 1 Year Blood Transfusion experience
• Current registration with SANC.
• Computer Literacy (Microsoft Office)
• Current CPR Certificate to be renewed as required.
• Incumbent may be required to drive a company vehicle from time to time as per operational requirements.
• Current valid code 8 or 10 drivers license
• Must be prepared to work overtime, weekends and variable hours within the prescribed limits and conditions.
• The incumbent will be required to be on his/her feet for a lengthy period, to carry loads of up to 14kg and assist with loading and off-loading vehicles and able to climb stairs.

Apply by: 20 August 2026

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Introduction

• Provide strategic input to ensure that Issuing Laboratories / Blood Banks operate to the best standards using latest technology. Investigate and make recommendations on implementation of new methods and processes.
• Ensure that processes in all Blood Banks within SANBS are standardized, staff are competent and that all the accreditation requirements are met. Provide technical expertise to the Senior Manager: Processing and Issuing and Zone Technical Managers to assist the line managers to maintain high standards at an operational level.

Job description

KEY PERFORMANCE AREAS (KPAS)

KPA 1: Development of Business Plans for Projects as well as Operational Plans

KPI

• Identify critical high-level projects / evaluations that will be undertaken during the year.
• Develop the business plans taking into consideration costs, resources required, need for ethical approval and timelines.
• Contribute to the development of the broader Issuing Department Business Plan.
• Identify risks to the area of operations. Develop action plans to minimise the likelihood / impact.
• Rank the strategic threats and prepare relevant documents for submissions to the Senior Manager: Processing and Issuing.
• Develop operational and project budget for area of responsibility.

KPA 2: Accomplishment of Operational Objective for Area of Responsibility

KPI

• Keep informed of local and international developments.
• Consult with international experts and commercial companies to identify new technology / tests that will add value to the SANBS blood banks increasing efficiency and product quality.
• Design appropriate protocols for the evaluation of new technologies and systems.
• Prepare detailed budgets for the evaluations.
• Assign tasks to blood banks.
• Prepare reports for presentation to the Senior Manager: Processing and Issuing.
• Make recommendations on whether changes should be effected.
• Assess impact on making such changes with regard to financial quality and operational issues.
• Drawing up of any new documentation, manuals, protocols and procedures.
• Present quarterly reports on technological developments and progress to Senior Manager: Processing and Issuing.
• Coordinate the introduction of new technologies and systems nationally.
• Present papers / posters at congresses, as required.
• Ensure Blood Banks are suitably and equitably equipped.
• Initiate / arrange annual Issuing department meetings / seminars with Zone staff to discuss Issuing related matters and identify / discuss forthcoming projects.
• Manage the staffing models of the Blood Banks and update these models based on workload.
• Provide input to Zone Managers and Senior Manager: Processing and Issuing when additional staff are requested.
• Provide advice on the opening or closing of Blood Banks.
• Ensure consistency in staffing across the zones.
• Implement information system procedures, electronic and manual, for collecting and collating issuing function score card information for submissions to Senior Manager: Processing and Issuing and Chief Operations Officer (COO).

KPA 3: Project Management

KPI

• Identify and gain approval for specific projects.
• Develop project plans together with appropriate budgets.
• Allocate resources to project team.
• Ensure agreed deadlines are met and projects completed.
• Report on completed projects.
• Implement into routine if applicable.

KPA 4: Provision of Technical Expertise to the Blood Banks

KPI

• Provide expert technical advice in respect of blood banking and cross-matching to facilitate the resolution of technical problems in the laboratories.
• Provide comprehensive data on efficiency of processes with regards to cost and quality of product.
• Provide advance training for Blood Bank Managers (BBM), as well as Supervisors, on new techniques and processes.
• Design training material (in conjunction with the Vocational Training department) that can be used to train staff.

KPA 5: Accomplishment of Financial Objectives in the Area of Responsibility

KPI

• Prepare detailed cost benefit analysis when introduction of new systems are being motivated for.
• ompare costs associated with purchase of new equipment (capital costs, maintenance costs) as well as best options to use (leasing, purchase, rental). Make recommendation to Senior Manager:
• Processing and Issuing.
• Consolidating, analysing and submitting quarterly financial reports to Senior Manager: Processing and Issuing.
• Ensure that projects and evaluations are completed within budget.

KPA 6: Support and Monitor Process Function for SHEQ Compliance

KPI

• Take responsibility for managing the writing and standardization of SOPs nationally. This includes reviewing all SOPs, and coordinating the writing of new SOPs.
• Ensure that all SOPs are current and implemented nationally.
• Ensure that Blood Banks operate in accordance with regulations and Standards of Practice.
• Monitor the quality control and proficiency testing programs and take appropriate action where systems or techniques may require nationwide change.
• Monitor and manage timeous closing out of all process function non-conformances and reports status on deadlines and monthly.
• Produce reports on above programs and submit to Blood Banks on a regular basis.
• Analyse data on a regular basis and make high-level recommendations on the need for reengineering of techniques / processes if trends indicate deterioration in quality.

​​​​​​​KPA 7: Implementation and Compliance, Monitoring or Risk Management System for Processing Function

KPI

• Identify risks, in collaboration with Senior Manager: Processing and Issuing pertaining to the Issuing function.
• Specify appropriate controls and tasks for mitigation of risk.
• Communicate risk management information to BBM, relevant stakeholders and task owners.
• Ensure compliance to Risk Management Program by BBM.
• Maintain Issuing risk management database.
• Submit monthly risk management report to Senior Manager: Processing and Issuing.

COMPETENCY SUMMARY

Cognitive

• Analytical Thinking and Attention to Detail
• Change Management
• Holistic / Big Picture Thinking
• Judgement and Decision Making
• Problem Solving
• Planning, Organising and Monitoring

Personal

• Ethical behaviour
• Excellence Orientation
• Flexibility / Adaptability
• Resilience and Stress Management
• Drive and Belief in the Cause
• Professional Image and Visibility

Interpersonal

• Customer Service Orientation
• Conflict Management
• Engaging Diversity
• Organisational Awareness
• Relationship Building
• Communication
• Knowledge Sharing

Prof. technical

• Building and Living the Brand
• Business and Financial Acumen
• Process Engineering / Systems Competence

Technical Skills/ Competence:

• Computer
• Literacy (SAP, Microsoft Office).
• Best Practice
• Thinking

Leadership

• Motivating People
• Participative Leadership
• People Development
• Practical Execution Management
• Strategic Leadership

Minimum requirements

Education

• HPCSA registered Medical Technologist.

Experience and knowledge requirements

• 5 years post qualification experience in Blood Transfusion environment at Management level.
• 3 years’ experience of supervising / managing within the Issuing division.

Special Circumstances

• Working after hours as and when required.
• National travel required with extended stay-overs.
• International travel as required.
• Driver's licence (EB)

Other (knowledge and skills):

• Understanding of National Health Act.
• Standards of Practice for Blood Transfusion in SA.
• AABB Technical standards.
• Council of Europe standards.
• Relevant SANBS policies and procedures.

Apply by: 19 August 2026

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Introduction

• An opportunity has become available for a Tissue Immunology Technologist. The incumbent will perform the overall operations in the Tissue Immunology Laboratory in relation to routine and specialised technical functions, quality and administration.

Job description

Key Performance Areas:

• Operational duties
• SHEQ Functions
• Administration Functions
• Specialised Technical Functions

Job Specific Requirements:

• Overtime as and when required
• Participate in rostered call duty
• Own transport and valid drivers license

Person Specific Requirements:

• Proficient eye-sight and reasonable mobility

Competencies

• Analytical thinking and attention to detail
• Problem Solving
• Customer Service
• Teamwork
• Customer Service orientation

Minimum requirements

• HPCSA Registered Medical Technologist in Blood Transfusion / Clinical Pathology / Haematology / Immunology / HPCSA Registered Medical Scientist
• Registered Student Medical Technologist
• 2 years work experience in general blood banking or related field.
• Own transport and valid drivers license

Apply by: 19 August 2026

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Introduction

• An opportunity has become available for a Donor Recruiter. The incumbent will be responsible to recruit and educate all donors ensuring targets are met, to maintain a sustainable and safe blood supply.

Job description

KPA 1 Customer Stakeholder

• Participates in donor recruitment pilot studies which may be run at specific blood drives.
• Attends to donor queries and complaints, and reports follow up required to Donor Relations Practitioner.
• Provides feedback to the Donor Relations Practitioner and Donor Educator related to educational needs i.e. talks required etc.
• Assists with arranging donor marketing functions such as media launches, donor awards and controller functions.

KPA 2 Internal Processes

• Delivers advertising material i.e. flyers, posters, banners and boards prior to the blood drive when required.
• Makes contact with the blood drive controller / peer promoters and confirms that all arrangements are in order.
• Arranges a more suitable venue in conjunction with the clinic supervisor if venue provided on the day is not suitable and includes information on the recruiter’s report form.
• Displays advertising material and directional arrows to enhance visibility of the blood drive
• Recruits and educates blood donors to ensure collection targets are met.
• Highlights risk behaviour posters to donors to ensure safe, quality blood supply.
• Receives and welcomes blood donors on their arrival at the blood drive in a friendly and professional manner.
• Puts donors at ease to ensure they have a good donation experience.
• Issues donor information pamphlets and ensures that donors understand the need to read and comprehend the information.
• Monitors the flow of the blood drive with guidance from clinic supervisor to reduce the waiting time
• Offers refreshments to donors as required and deals with customer service questions.
• Refers all medical questions to the Clinic Supervisor.
• Assists with setting up and packing up of the blood drive, and ensures venue is left in good order.
• Promotes all campaigns to donors and provides feedback to the Donor Relations Practitioner.
• Assists in arranging branch promotions, shows and exhibitions.

KPA 3 Learning and Growth

• Submits weekly donor recruitment report to the Donor Relations Practitioner, and makes recommendations to improve performance of the blood drive
• Updates personnel file regularly and ensures all relevant SOPs are read and understood, and competencies done where required
• Attends required meetings and appropriate training sessions to remain informed of current fieldrelated developments and promote knowledge sharing.

Minimum requirements

Education

• Grade 12
• Marketing/Public Relations Certificate (Minimum 6 months).
• Driving Licence – Code B Manual.

Experience and knowledge requirements

• N/A

Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures

• Computer literacy: MS Office

Apply by: 18 August 2026