Top Roles at Shoprite Group of Companies

Purpose of the Job    

• Are you a driven and passionate individual looking to advance your career in retail management? Join us at Checkers as a Designate Assistant Manager and receive comprehensive training in the Checkers way! This is your chance to develop your skills and lead a team dedicated to excellence in customer service.

Main Purpose of the Job:

• The Designate Assistant Manager plays a pivotal role in supporting the Management Team of the store and learning the operational and leadership aspects of running a Checkers store. This position is designed to equip you with the knowledge and skills necessary to manage store operations successfully and foster a stellar customer experience.

Job Objectives:

• Learn and apply the principles of effective store management.
• Assist in driving sales and profitability while upholding the highest standards of customer service
• Contribute to the recruitment, training and development of team members.
• Support operation initiatives in accordance with the company policies and procedures.
• Participate in inventory management and merchandising strategies to optimize sales.

Task Information:

• Training and Development – Engage in a structured training program to learn all aspects of store operations, team management and customer engagement.
• Operational Support – Learn how to assist in managing daily store functions, including opening and closing procedures, cash handling and stock management.
• Customer Relations – Learn how to help ensure customer satisfaction by addressing inquiries and resolving complaints efficiently.
• Sales Monitoring – Learn how to participate in analysing sales reports and metrics to identify opportunities for improvement.
• Visual Merchandising - Learn how to support the maintenance of appealing product displays aligned with company standards.
• Regulatory Compliance - Learn how to adhere to health and safety regulations and company policies to ensure a safe shopping environment.

Qualifications    

• Grade 12/Matric
• A diploma/degree in Business Management, Retail Management or related field is advantageous.
• Relevant experience can substitute for formal qualifications

Experience    

• Previous experience in retail of customer service roles is preferred.
• Demonstrated interest in pursuing a career in retail management is essential.

Knowledge and Skills    

• Strong leadership potential with the ability to inspire and support team members.
• Excellent communication and interpersonal skills.
• Analytical thinking with the ability to solve problems creatively.
• Proficiency in MS Office and SAP
• Strong organisational skills and the ability to multitask effectively.

Closing Date    

• 2026/05/10

go to method of application »

Purpose of the Job    

• The Regional Fresh Foods Manager is responsible for improving, implementing, and monitoring all fresh food processes, procedures, and policies within the franchise region.
• The role ensures consistent delivery of high-quality fresh products across all fresh food departments while achieving targeted profitability margins.
• The position oversees butchery, deli, bakery, fresh produce, convenience, fish, as well as Urban Barista Brewed and Rib & Rooster foodservice operations, ensuring food safety, hygiene, brand compliance, and operational excellence.

Job Objectives    

People Management

• Manage, support, and coach franchisees and in-store fresh food teams to drive performance and compliance.
• Identify skills gaps and facilitate relevant training to keep teams up to date with fresh food best practices.
• Monitor operational standards and provide constructive feedback and corrective action where required.
• Identify training needs regularly and ensure training interventions are aligned to outcomes.
• Act as a trusted advisor to franchisees on fresh food and foodservice operations.

Fresh Food & Foodservice Profitability Guidance

• Plan and guide fresh food and foodservice stock ordering across all relevant suppliers.
• Support franchisees to procure, prepare, and produce fresh food and foodservice items in line with weekly and monthly production standards.
• Monitor weekly sales and profitability against benchmarks and drive corrective action where required.
• Ensure bakery, deli and foodservice production adheres to approved recipes, yields and portion controls.
• Drive cost control initiatives including waste reduction, culling procedures, packaging optimisation and equipment cost efficiencies.
• Analyse competitor activity and ensure brands remain competitive and relevant.

Urban Barista Brewed and Rib & Rooster Oversight

• Ensure full operational compliance for Urban Barista Brewed and Rib & Rooster across assigned stores.
• Enforce adherence to brand standards, recipes, portion sizes, menu execution and product quality.
• Support franchisees with setup, training and ongoing performance improvements.
• Monitor sales performance, product mix and execution standards.
• Support new store openings and brand rollouts.

Hygiene, Health & Safety Compliance (all departments)

• Ensure full hygiene, food safety and health & safety compliance across all departments and foodservice brands.
• Enforce adherence to food safety legislation, company standards and audit requirements.
• Guide correct implementation of food handling, hygiene practices, cleaning schedules, temperature control and cold-chain management.
• Monitor hygiene and safety audits and ensure corrective action plans are implemented and sustained.
• Act immediately on high-risk or critical compliance breaches.

Availability & Merchandising Assurance

• Guide franchisees on maintaining optimal stock levels and perishable availability.
• Ensure merchandising standards and planogram changes are implemented timeously.
• Monitor weekly performance and availability trends across departments.

Reporting

• Provide accurate and timely fresh food performance reporting to franchisees and divisional offices.
• Assist in compiling monthly executive summaries and operational insights.

Qualifications    

• Grade 12 or equivalent -  (essential).
• Diploma or Degree in Retail Management, Food Technology or related field - (advantageous).

Experience    

• Proven experience managing fresh food departments within the retail industry (essential).
• +4 years’ experience in a regional or multi-store management role (essential).
• Strong understanding of fresh food operations, food safety and retail performance management (essential).
• Retail or FMCG experience (essential).

Knowledge and Skills    

• Microsoft Office 

Closing Date    

• 2026/05/11

go to method of application »

Purpose of the Job    

• The role provides high-level administrative, reporting, and coordination support to the Head of Buying and the Buying team.
• The role acts as a central coordination hub, enabling efficient decision-making, improving execution discipline and ensuring seamless delivery across key business activities in a fast-paced franchise environment.

Job Objectives    

Administrative Support: 

• Deliver comprehensive administrative support to the Head of Buying and Buying department.
• Manage calendars, schedule meetings, and coordinate engagements with internal and external stakeholders.
• Manage travel, accommodation, and event logistics.
• Prepare professional documents, reports, and presentations for internal and external use.
• Maintain high standards of confidentiality and professionalism when handling sensitive information.

Reporting and Insights: 

• Compile and maintain weekly and monthly reporting packs.
• Analyse available information to generate insights and highlight key issues or opportunities.
• Support preparation of Exco and leadership presentations.
• Ensure reporting accuracy, consistency, and timeliness.

Project Coordination: 

• Track key projects, milestones, and deliverables across the Buying function.
• Follow up with stakeholders to ensure accountability and delivery.
• Highlight risks, delays, and dependencies early.
• Support corrective actions and executive alignment.

Stakeholder Management and Communication:

• Build and maintain strong working relationships across teams and with external partners.
• Ensure alignment between Buying, suppliers, and support functions.
• Maintain strong professional relationships across the business.

Records and Information Management:

• Maintain accurate and well-organised filing systems (digital and physical).
• Ensure documentation is accurate, current, and accessible.
• Archive or dispose of outdated information in accordance with company policies and procedures.

Qualifications    

• Matric / Grade 12 Certification. - (essential)
• Diploma or certificate in Office Management or a related field. 

Experience    

• 4+ years proven experience as a Secretary or in a similar operational and/or support orientated role
• Proven experience in administrative coordination, reporting, and stakeholder support – (essential)
• Exposure to retail/FMCG environment - (advantageous)
• Strong PowerPoint and Excel capability
• Experience using AI tools (e.g. Copilot)
• A valid driver's license is essential.

Knowledge and Skills    

The perfect candidate is:

• Energetic and vibrant, enjoys working in a dynamic, fast paced environment. 
• Well-developed interpersonal skills, self-awareness and personal influence – able to interact, engage and maintain professional relationships with people at all levels of the corporate structure.  
• Able to work under pressure, prioritise and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment  
• Organised and detailed - Plans, coordinates and executes functions, practices and procedures to realise business unit goals and objectives. Vigilantly watches over work processes, tasks and outputs to ensure accuracy and initiates action to correct any quality concerns.  
• Customer orientated - Committed to providing a high-quality customer service. Ensures customer needs are understood, problems timeously resolved, and expectations met. 
• Excellent written and verbal communication skills with well-developed spoken and written fluency in English along with the ability to convey information and data clearly, accurately and succinctly. 
• Analytical with good problem solving skills - Comprehends new information to generate insights while proactively investigating courses of action to identify feasible solutions. 
• Personal integrity – Has good judgment and discretion to manage and maintain confidentiality. Takes accountability for actions and mistakes. 

Closing Date    

• 2026/05/12

go to method of application »

Purpose of the Job    

• The Product Owner III is a member of the agile team, responsible for defining user stories and prioritizing the team backlog to streamline the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team.
• The role owns products of varying to high complexities, engaging and collaborating with product management to execute the product vision, strategy, and roadmap.

Job Objectives    

• Provide input into the refinement of the program backlog, ensuring the team is familiar with the features being brought into PI planning, collaborating with program management in the refinement of the backlog and keeping them informed of progress in achieving team PI objectives. 

Continuously refine and sequence the product backlog:  

• Provide clear direction to the team o Gather the requirements for the product and capture them in the form of a product backlog, consisting of user stories with acceptance criteria. 
• Ensure all user stories are written and that each user story has acceptance criteria.  
• Sequence team backlog - Must prioritise work for teams' main stakeholders with demands for change from other stakeholders. 
• Ensure team backlog readiness for next iteration (enough user stories / enablers are ready to be worked on in the next iteration) 
• Include the team in enough of the backlog refinement to ensure familiarity ahead of the next iteration 
• Ensure the team is familiar with the features being brought into Sprint planning 
• Collaborate with BEM / Product Manager / Team in the refinement of the Program Backlog 
• Keep BEM / Product Manager informed of progress in achieving team Sprint objectives 

Provide visible, transparent, and clear direction, ensuring the development team is clear on priorities:  

• Provide clear solution direction to the agile team. 
• Apply economic decision making. 
• Sequence user stories based on team PI objectives.  
• Balance PI objectives with local team requirements. 
• Ensure team backlog readiness for next iteration. 
• Include the team in backlog refinement. 

Participate in relevant team level events:  

• Provide vision for iteration planning and participate in iteration Planning 
• Accept completed work in iteration Demo 
• Participate in relevant Scrum ceremonies - ART level events: ART sync, Product Owner Scrum of 
• Scrums, Inspect and Adapt, PI Planning, Sprint Planning, Sprint Review, Sprint Retrospective, daily stand-ups, and system demos.  
• Help create a release plan and track progress towards the release of a product. 
• Drive mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies.  
• Ensure a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey.  
• Provide strategic input to customer experience improvements that help drive customer acquisition, customer retention, and conversion. 
• Actively promote and advocate product features and customer-first product design.  
• Adhere to and improve customer service levels across businesses and service.  
• Provide integrated reporting and feedback. 
• Engage at a senior level with respect to customer centric product concepts and best practices. 
• Serve as a subject matter expert to guide product development. 
• Coach and support junior and mid-level product owners in their development.

Qualifications    

• Degree in Business, IT, Engineering, Marketing, or another relevant field – (essential).  
• Certified Product Owner / certified SAFe Product Owner – (essential).

Experience    

• +6 years’ experience in a Lead or Senior Product Owner role, with experience working in an agile team and proven success launching new and complex product features and translating business strategy and analysis into successful consumer products – (essential).  
• Extensive experience collaborating across multi-disciplinary teams to deliver complex projects – (essential). 
• Depth of understanding and experience with analytics and big data – (essential).  
• Strong commercial experience in digital led business development environments – (essential).  
• Customer user and loyalty experience – (essential).  
• General marketing or retail experience – (desired).  

Knowledge and Skills    

• Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) – (essential). 
• Exposure to the African digital market and customers – (desired).  

Closing Date    

• 2026/05/10

go to method of application »

Purpose of the Job    

• The Regional Fresh Foods Manager is responsible for improving, implementing, and monitoring all fresh food processes, procedures, and policies within the franchise region.
• The role ensures consistent delivery of high-quality fresh products across all fresh food departments while achieving targeted profitability margins.
• The position oversees butchery, deli, bakery, fresh produce, convenience, fish, as well as Urban Barista Brewed and Rib & Rooster foodservice operations, ensuring food safety, hygiene, brand compliance, and operational excellence.

Job Objectives    

People Management

• Manage, support, and coach franchisees and in-store fresh food teams to drive performance and compliance.
• Identify skills gaps and facilitate relevant training to keep teams up to date with fresh food best practices.
• Monitor operational standards and provide constructive feedback and corrective action where required.
• Identify training needs regularly and ensure training interventions are aligned to outcomes.
• Act as a trusted advisor to franchisees on fresh food and foodservice operations.

Fresh Food & Foodservice Profitability Guidance

• Plan and guide fresh food and foodservice stock ordering across all relevant suppliers.
• Support franchisees to procure, prepare, and produce fresh food and foodservice items in line with weekly and monthly production standards.
• Monitor weekly sales and profitability against benchmarks and drive corrective action where required.
• Ensure bakery, deli and foodservice production adheres to approved recipes, yields and portion controls.
• Drive cost control initiatives including waste reduction, culling procedures, packaging optimisation and equipment cost efficiencies.
• Analyse competitor activity and ensure brands remain competitive and relevant.

Urban Barista Brewed and Rib & Rooster Oversight

• Ensure full operational compliance for Urban Barista Brewed and Rib & Rooster across assigned stores.
• Enforce adherence to brand standards, recipes, portion sizes, menu execution and product quality.
• Support franchisees with setup, training and ongoing performance improvements.
• Monitor sales performance, product mix and execution standards.
• Support new store openings and brand rollouts.

Hygiene, Health & Safety Compliance (all departments)

• Ensure full hygiene, food safety and health & safety compliance across all departments and foodservice brands.
• Enforce adherence to food safety legislation, company standards and audit requirements.
• Guide correct implementation of food handling, hygiene practices, cleaning schedules, temperature control and cold-chain management.
• Monitor hygiene and safety audits and ensure corrective action plans are implemented and sustained.
• Act immediately on high-risk or critical compliance breaches.

Availability & Merchandising Assurance

• Guide franchisees on maintaining optimal stock levels and perishable availability.
• Ensure merchandising standards and planogram changes are implemented timeously.
• Monitor weekly performance and availability trends across departments.

Reporting

• Provide accurate and timely fresh food performance reporting to franchisees and divisional offices.
• Assist in compiling monthly executive summaries and operational insights.

Qualifications    

• Grade 12 or equivalent -  (essential).
• Diploma or Degree in Retail Management, Food Technology or related field - (advantageous).

Experience    

• Proven experience managing fresh food departments within the retail industry (essential).
• +4 years’ experience in a regional or multi-store management role (essential).
• Strong understanding of fresh food operations, food safety and retail performance management (essential).
• Retail or FMCG experience (essential).

Knowledge and Skills    

• Microsoft Office 

Closing Date    

• 2026/05/12

go to method of application »

Purpose of the Job    

• Are you passionate about beauty and skincare?
• Medirite Plus Soshanguve is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products.

Your main duties will consist of:

• Advising customers on products and prices and;
• Promoting and selling beauty products by means of rendering excellent customer service
• Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Objectives    

• Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
• Giving product demonstrations and helping customers find products that meet their needs.
• Identify customer needs and recommend cosmetics and skin care products based on their preferences.
• Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
• Ensure proper presentation of products on shelves.
• Explain to customers how to use products they’re interested in buying.
• Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
• Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
• Handle customer queries and escalate where necessary to management.
• If required, assist with any ad hoc duties, excluding dispensary.

Qualifications    

Essential 

• Grade 12 qualification

Desirable

• Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

Experience    

Essential

• Proven experience working within a beauty and skincare environment in a similar role.
• At least 5 months of point of sale / till point experience within a retail environment.

Knowledge and Skills    

• Ability to demonstrate and promote beauty products.
• Understanding of which products suit different skin types.
• Solid communication and interpersonal skills.
• Strong product knowledge of various cosmetics and beauty products.
• Excellent customer service and sales abilities.
• Results and target-driven.
• Strong administration skills.
• Bilingual, preferably fluent in Afrikaans and English.
• Engaging and friendly personality.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).

Closing Date    

• 2026/05/14