Role Overview:
- We are seeking a detail-oriented AI Validator to join our operational Intelligence team. This role is central to ensuring that the OCR (Optical Character Recognition) data extracted from scanned documents meets strict accuracy, formatting, and completeness standards before it is centralized and reported.
- The ideal candidate is tech-savvy, quick-thinking, and passionate about data integrity.
Key Responsibilities:
- Validate OCR-extracted data for accuracy and consistency.
- Ensure extracted data is correctly interpreted and meets expected quality standards.
- Identify and correct formatting or completeness issues in data entries.
- Update and maintain cleaned and verified data in centralized spreadsheets.
- Collaborate with AI Auditors and supervisors to resolve discrepancies.
- Document validation checks and maintain audit trails.
- Participate in continuous process improvement and provide feedback on OCR tool performance.
- Adhere to established data handling and privacy protocols.
Key Skills & Competencies:
- High attention to detail
- Tech-savvy and comfortable with digital tools
- Ability to adapt quickly to new features and technologies
- Strong time management and task prioritization
- Ability to work remotely and independently
- Moderate communication skills
- Fast and accurate data entry skills
- Problem-solving and analytical thinking
- Accountability and consistency in task execution
Requirements
Required Qualifications:
- Matric certificate or higher qualification in data entry, administration, or relevant field.
- Demonstrated experience in a role requiring data validation, quality control, or administration.
- Comfortable working in Google Sheets and other cloud-based tools.
- Access to a reliable internet connection and computer for hybrid work.
Preferred Qualifications:
- Prior experience with OCR tools or AI-based systems.
- Understanding of document formatting standards.
- Experience with Google Apps Script or workflow automation tools is a plus.
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Job Summary
- To provide insightful analysis and reporting to decision makers regarding various issues related to performance management and performance measure development.
- Further, to assist with implementing process improvements, tracking performance impacts, and reporting any correlation to improvements.
Key Responsibilities and Deliverables:
Complex Data Analysis
- Perform complex data analysis in support of ad-hoc and ongoing requests in terms of data quality
- Develop methodologies and methods for analysing and presenting data
- Use and support database applications and analytical tools to analyse the data quality levels
- Research new data sources and analytical tools with the aim of improving the process and underlying data analysis
- Using knowledge and experience to identify anomalies and inconsistencies in data and flag to relevant parties
- Ensure that the quality of data is accurately measured, tracked and reported on
- Provision of Strategic Business Direction and Insights
- Ensure continuous innovation on data analytics providing strategic business direction
- Collect and analyse data and providing insights to client and the business assisting in strategic decision making
- Building of databases to identify trends and inconsistencies, assisting in future decision making
- Prioritize problems to ensure that the greatest business benefits are realized
- Collaborate with numerous stakeholders for specific problems to further grasp the problem specifics
- Collect and process/analyse data to quantify the scope, nature and severity of the problem
- Define and evaluate options for the solution to a given prioritized problem
- Apply business analytical skills to ensure business requirements are understood and met
- Ensure the appropriate level of documentation and recordkeeping is kept according to prescribed requirements
- Identify client needs with regards to data analysis and assist the business through providing valuable insights
- Develop a business case for proposed best solution to validate business logic and overall business benefit for the proposed solution
- Monitor the operational and functional benefits derived from the solution
Provision of Strategic Business Direction and Insights
- Ensure continuous innovation on data analytics providing strategic business direction
- Collect and analyse data and providing insights to client and the business assisting in strategic decision making
- Building of databases to identify trends and inconsistencies, assisting in future decision making
- Prioritize problems to ensure that the greatest business benefits are realized
- Collaborate with numerous stakeholders for specific problems to further grasp the problem specifics
- Collect and process/analyse data to quantify the scope, nature and severity of the problem
- Define and evaluate options for the solution to a given prioritized problem
- Apply business analytical skills to ensure business requirements are understood and met
- Ensure the appropriate level of documentation and recordkeeping is kept according to prescribed requirements
- Identify client needs with regards to data analysis and assist the business through providing valuable insights
- Develop a business case for proposed best solution to validate business logic and overall business benefit for the proposed solution
- Monitor the operational and functional benefits derived from the solution
Stakeholder and Project Management
- Managing conflicting priorities of internal and external stakeholders
- Managing of stakeholder expectations
- Facilitation of workshops with internal and external stakeholders
- Attend and present at Monthly Scorecard Meetings and provide support to internal stakeholders
- Attend weekly meetings with senior client stakeholders and present business insights
- Management of projects on an ad-hoc basis
- Provide direction and learnings from projects managed
- Ensure processes are put in place to support accurate data collection and distribution to the business for projects
Requirements
- Minimum Qualifications:Diploma or Degree/NQF level 7 in Business Science
- Minimum Experience: 6-8 years’ experience in data & business analysis
Knowledge, Skills & Abilities:
- Project management skills
- Business analysis skills
- Process design skills
- Knowledge of relational databases, data structure, data quality strategies
- Analytical skills
- Communication skills (verbal & written)
- Data presentation skills
- Data warehousing
- Data modeling
Key Competencies:
- Critical Thinking
- Commercial Accumen
- Digital Fluency
- Communication
- Collaboration
- Emotional Maturity
- Resillience
- Organising & Coordinating
- Competitive Edge
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Job Summary:
- To manage operational efficiencies and achieve client / customer objectives in areas of responsibility.
Key Responsibilities and Deliverables:
Achievement of sales targets
- Identify sales targets per channel per month and draw up quarterly project plan as to how these targets will be achieved
- Manage and track implementation of project plan (revising the plan based on client feedback as required)
- Liaise with buyers to achieve targets
- Provide feedback to clients
- Manage Promotional Activities
- Manage new innovations
- Manage out-of-stocks
- Manage Forward Share
- Minimise credit notes
Effective operational management
- Ensure adherence to call cycle
- Ensure effective time management when visiting stores (appropriate to store profile)
- Ensure stock availability
- Ensure shelf health (including stock-on-shelf; PI labels; removal of damaged and expired stock, as well as general hygiene of shelf)
- Adhere to specific Returns Management policies (per client)
- Implement promotional schedules
- Ensure a good working relationship between field staff and store management
- Update Strike Action Plan (biannually)
Effective people management
Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
- Recruitment
- Induction
- Development
- Remuneration and Rewards
- Performance Management
- Career path and succession planning
- On-the-job training, coaching & mentoring
- Staff wellbeing
- Manage Employment Equity targets
- Ensure appropriate levels of management and accountability
- Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
- Ensure effective knowledge sharing
Effective budget and financial management (as required by Business Unit)
- Compile annual budget (per Business Unit) using previous business unit financial performance information
- Submit budget to relevant manager for review and sign-off
- Analyze monthly departmental budgeting and accounting reports and identify and control variances
- Take appropriate action to ensure adherence to expense budgets
- Prepare and compile budget reports (monthly)
- Continually seek new ways to improve efficiencies and decrease expenditure
- Ensure compliance to relevant policies and procedures
- Proactively seek to identify and manage risk
- Release / authorize orders
Effective knowledge sharing (including management of field intelligence)
- Be alert to competitor activity and potential tenders
- Compile Field Intelligence reports and submit to BU Manager
- Update clients on competitor activity
- Ensure effective communication of information to Field Force
Effective client and customer relationship management
- Proactively build relationships with clients and customers and ensure they are kept informed
- Ensure prompt problem solving
Effective administration and asset management
- Ensure accurate salary input and monitor and control expense claims
- Ensure scorecard compliance
- Ensure effective management appraisals (C BAND and up)
- Ensure effective leave management and administration
- Conduct HR audits
- Conduct Financial audits
- Check and monitor assets and ensure updated asset register (monthly)
- Conduct disciplinary hearings as required
- In the regions, ensure office hygiene and equipment are maintained
Effective teamwork and self-management
- Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
- Apply knowledge of the organizational systems, structures, policies and procedures to achieve results
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Provide appropriate resolution for tasks or deadlines not met
- Support and drive the business’ core values
- Maintain a positive attitude
- Respond openly to feedback
- Take ownership for driving own career development
Key Competencies
- Transformative leadership
- Judgement & decision making
- Emotional maturity
- Coaching & development of others
- Team leadership
- Impact & influence
- Critical thinking
- Organisational awareness
- Analysis & problem solving
- Establishing networks
- Industry & business awareness
- Service excellence
Requirements
- Diploma/Degree at NQF level 7
- 7-8 Years relevant experience in FMCG industry or sales environment
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Job Summary:
- To deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store set up.
Key Responsibilities and Deliverables:
Drive sell out
- Comply with call cycle
- Effective management of returned goods system and follow up on damaged goods collections
- Provide feedback regarding store specific issues
- Communicate and escalate stock issues
- Monitor and communicate pricing in stores, investigating identified discrepancies
- Confirmation of pricing in accordance with promotions
- Communicate and implement sales promotional activity as per client brief
- Training of store sales consultants
- Ensure all store sales consultants are registered on MCS and drive uploads
- Capture required sell out data on HHT
Effective management of shelf health
- Count stock and determine stock to be merchandised
- Merchandise available stock in line with client brief
- Optimise stock levels, monitor slow/fast sellers and take appropriate action
- Consistent quality checks, respond to poor quality or damaged stock
- Keep area/shelves clean, tidy and uncluttered
- Identify opportunities to cross merchandise and implement
- Communicate and achieve brand objectives
- Management of out of stocks
- Negotiate prime positioning of Samsung products with Store Management
Effective execution of promotional activity
- Communicate promotional activities to customers
- Negotiate POP material with store owners / managers
- Ensure promotional activities have been implemented, maintained and reported on
- Provide feedback to relevant stakeholders
- Monitor competitors’ new innovations
- Ensure all in-store staff understand mechanics of promotion and provide feedback to Management
- Carry out Blitz activities from time to time when required.
This includes:
- Assisting at new store openings
- Build-up of promotional events and displays as required
- Adhoc promotional activities
Effective administration
- Reporting on competitor activities
- Promotional feedback reports
- HHT capture compliance
- Compile monthly promotional calendar
- Ensure assets maintained according to company policy
Customer service and satisfaction
- Gather feedback from customer complaints, queries and requests and ensure resolution
- Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
- Build and maintain strong working relationships
Key Competencies
- Organisational commitment
- Teamwork and collaboration
- Relationship building
- Agility
- Performance and results driven
- Continuous growth & improvement
- Resilience & stress management
- Service Excellence
- Analysis & problem solving
- Sales orientation
- Quality and detail excellence
- Communication
Requirements
Reporting Structure:
- Reports to: Blitz Team Leader
- Direct Reports: N/A
Minimum Qualifications:
- Diploma at NQF level 5, Driver’s license (code 8)
Minimum Experience:
- 2- 3 years sales experience in Consumer electronics
Knowledge, Skills & Abilities:
- Effective Administration
- Customer Service Skills
- Shelf Management
- Communication Skills (verbal & written)
- Team Management Skills
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