Vacant Jobs at Hollywoodbets

Responsibilities

• We have amazing opportunities for an AI Solutions Engineer to be based in Umhlanga. Do you think you have what it takes to be our newest Purple Star?
• The AI Solutions Engineer plays a pivotal role in driving the strategic implementation of artificial intelligence across the organization. This position is responsible for architecting and delivering robust AI solutions that address complex business challenges, enhance operational efficiency, and improve customer experiences.
• A key aspect of this role involves engaging directly with business stakeholders to gain a deep understanding of operational pain points, process inefficiencies, and strategic objectives.
• By translating these insights into actionable AI-driven solutions, the AI Solutions Engineer ensures that technology initiatives are not only technically sound but also aligned with long-term business goals.
• This includes identifying opportunities for automation, predictive analytics, and intelligent decision support systems that streamline operations and create measurable value.

You bring:

• 3+ years of hands-on experience in designing, developing, and deploying AI/ML solutions in a production environment
• Solid understanding of data structures, algorithms, and software engineering principles 
• Experience in architecting end-to-end AI solutions, from data ingestion to model deployment and monitoring
• Strong communication and interpersonal skills, with the ability to engage and influence both technical and non-technical stakeholders.

A bonus to have:

• Diploma/Degree - Computer Science, Data Science, Engineering, or a related technical field
• Experience in a Contact Centre / Customer Service environment
• Exposure to agile methodologies and cross-functional product development environments
• Prior experience mentoring junior engineers or leading technical initiatives.

What You’ll Do For The Brand:

 AI Solution Design & Architecture

• Lead the end-to-end design of AI and machine learning solutions that address specific business challenges, ensuring scalability, maintainability, and performance.
• Define architectural standards and best practices for AI systems, including data ingestion, model training, deployment, and monitoring.
• Evaluate and select appropriate tools, frameworks, and platforms to support solution development, balancing innovation with operational stability.

Stakeholder Engagement & Business Alignment

• Collaborate closely with business stakeholders, product owners, and operational teams to understand pain points, inefficiencies, and strategic objectives.
• Translate business requirements into well-defined technical specifications and AI use cases that align with long-term organizational goals.
• Act as a trusted advisor to business units, helping them identify opportunities where AI can drive measurable impact and competitive advantage.

Model Development, Training & Deployment

• Design, build, and train machine learning models using structured and unstructured data from various sources.
• Implement robust validation, testing, and performance tuning processes to ensure model accuracy, fairness, and reliability.
• Deploy models into production environments using ML Ops practices, ensuring continuous integration, delivery, and monitoring.

Data Engineering & Integration

• Collaborate with data engineering teams to ensure the availability, quality, and governance of data used in AI solutions.
• Design and implement data pipelines that support real-time and batch processing for AI applications.
• Integrate AI models with existing systems, APIs, and user interfaces to deliver seamless end-user experiences.

Innovation, Research & Strategy

• Stay abreast of the latest advancements in AI, machine learning, and data science, and assess their applicability to the organization.
• Lead exploratory projects and proof-of-concepts to evaluate new technologies and methodologies.
• Contribute to the development of the organization’s AI roadmap and strategic initiatives.

Cross-Functional Collaboration

• Work in close partnership with software engineers, data scientists, DevOps, and UX teams to ensure cohesive solution delivery.
• Participate in agile ceremonies, sprint planning, and backlog grooming to align AI initiatives with product development cycles.
• Ensure that AI solutions are designed with security, compliance, and ethical considerations in mind.

Mentorship & Technical Leadership

• Provide technical leadership and mentorship to junior engineers and data scientists, fostering a culture of learning and innovation.
• Conduct code reviews, design sessions, and knowledge-sharing workshops to elevate team capabilities.
• Champion best practices in AI development, including documentation, reproducibility, and responsible AI principles.

Ad-hoc 

• Assume and perform other duties and responsibilities not specifically outlined herein but which are logically and properly inherent to the position.

What You’ll Bring To The Team:

• Technical Expertise
• AI solutions architecture
• Systems Integrations
• Business and strategic acumen
• Strong communication skills.
• Leadership
• Innovation.

Apply Before 01/05/2026

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Skill Set

• Strong listening, 
• communication, 
• presentation, 
• social skills
• Negotiating Skills
• Sales knowledge

Responsibilities

• Work closely with Area Managers to meet required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team
• Facilitate promotional activities daily
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction.
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks. Visiting outlets where required
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash-ups are done following cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
• Provide day-to-day operational support to Area Managers
• Daily Reports
• Management of the team members leave, absenteeism, and attendance.
• Management of stock (daily report on stock levels and usage)
• Any other related duties that might be required

Qualifications

• Matric
• Valid Driver’s License
• A minimum of 12 months in a leadership role
• Track record of over-achieving quota 
• Ability to understand customer needs and handle different types of personalities

Apply Before 12/15/2025

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Responsibilities

• We have an amazing opportunity for a Sales Agent (Field) to be based in Durban CBD, Kwa- Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively. 

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

 What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business.

What You’ll Bring To The Team:  

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top voucher) distribution
• Strong systems and sales knowledge

Apply Before 12/15/2025

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Responsibilities

• We have an amazing opportunity for VIP (Security) Officers to be based in Umhlanga, KZN. Do you think you have what it takes to be our newest Purple Star?
• VIP (Security) officers are responsible for creating and maintaining a safe environment for the people. This may include: securing premises by monitoring surveillance equipment or by patrolling activities.
• The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts.

You Bring:

• Registered with PSIRA (Private Security Industry Regulatory Authority)

A Bonus To Have:

• Valid driver’s license.
• Previous Security experience

What You’ll Do For The Brand:

Duties

• VIPs must be present 15 minutes before the branch opens.
• Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer.
• VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens
• VIP need to check around the premises for any suspicious movements before the branch is opened 
• VIP Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening/ closing of the branch. 
• VIP Officer needs to conduct a floor walk once branch is open, to observe all is order.
• VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. 
• Patrolling should include inside and outside the branch entrance, back areas and all parking areas.
• Ensure all two way radios are fully charged, for early morning usage. Report faulty equipment immediately.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two way radios are in good working conditions and keep safely.
• VIP Officers must carrying their panic buttons, two way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
• Ensure at the searching zone the branch door or the gate is always kept close.
• VIP Officers are not allowed to cross gender scan guest entering the branch.
• Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s.
• VIP Officers must ensure to search female bags with a stick. Male guest are not allowed to bring in their bags.
• VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the amount of vehicles entering and exiting the building. 
• End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP Officers must attend branch meeting when notified by the Branch Manager to attend.
• VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service 

• First impressions last - VIP Officers are at the forefront of Hollywood. 
• VIP Officers are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times. 
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. 
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guest are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again.

Compliance

• VIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only)
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object. 
• No bags are allowed inside the premises.
• No Weapons/Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In ranches with no liquor licence, No alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP Officer on duty are not allow to take bets with Amadoda uniform. 
• VIP Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct 

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends/other team members while at your post. 
• You will not accept tips from the guest 

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other

• VIP Officer must report their absenteeism to the Branch Manager / Senior Team Leader 2 hours before their shift begins. 
• Able to work in a rotating shift /work flexible hours. 
• Ensure the ability to work independently. 
• Ensure you physical fitness is obtained at all times in line with the job requirements

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines. 

Apply Before 12/08/2025