Job Openings at Kia Motor

Job Description

Specific Role Responsibilities

• Carry out diagnostic work and support mechanics as set out by the Foreman.
• Carry out fault diagnosis to aid and speed up vehicle servicing.
• Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
• Discuss matters with service advisors and customers as required and provide coherent explanations.
• Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
• Ensure vehicles are returned to the customer after service in a neat and clean condition.
• Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
• Admin functions: Complete forms and documentation included in the company's service routine.
• Draft and prepare any reports required.
• Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
• Ensure effective communication with team members and colleagues across departments, with customers and service providers.
• Participate in marketing campaigns when required for the furtherance of the business.
• Any other duties as may reasonably be required.

Qualifications and Experience

• Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
• KIA technician experience will be of advantage
• Relevant OEM product training - will be an advantage.
• Need excellent “fix right first time” track record.
• Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
• Mechanical insight Problem solving and motor vehicle fault finding skills.
• Mental alertness
• Must have sound English communication and writing skills to accurately record findings and work on job cards.
• Meticulous Customer orientated
• Team player and Interpersonal competence
• Decision making and action orientated.
• Valid, unendorsed driver’s license

Skills and Personal Attributes Customer Service

• Fundamental problem-solving capacity
• Occupational Health and Safety
• Product and/or service knowledge
• Research and Information Gathering
• Technical Ability
• Technical Learning
• Trust and Integrity

Closing Date 18 March 2026

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Job Description:

• The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

Processes and governance:

• Identify and apply known solutions to operational problems and escalate unresolved issues 
• Deliver on agreed performance targets according to set procedures and service level agreement 
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes 
• Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales 
• Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act 
• Process all leads of prospective customer and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner 

Finance:

• Execute work activities effectively and efficiently in order to prevent financial losses

Client/Customer

• Deliver work activities adequately to satisfy internal and external customers 
• Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery 

Qualifications and Experience:

• Matric Certificate 
• 3-5 years working experience in a similar environment 
• A valid South African driver's license 

Skills and Personal Attributes:

• Developing sale 
• Making a sale 
• Persuasive selling skills 
• Product and or service knowledge 
• Trust and integrity

Closing Date 17 March 2026

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Job Description:

• To deliver clerical support in order to process service costing and warranties transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedure

Specific Role Responsibilities:

• Deliver on agreed performance targets according to set procedures and service level agreements
• Execute work in line with governance and compliance processes 
• Identify and apply known solutions to operational challenges and escalate unresolved issues 
• Record and report on work activities to provide timely and accurate information for decision making in area of accountability 
• Ensure all appliable documentation is accurate, updated and costed correctly 
• Plan for, administer and process costing related tasks and activities effectively and efficiently 
• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office 
• Deliver service and/or products that create a culture which aims to meet or exceed customers expectations in the business 
• Deliver work activities effectively to satisfy customers 
• Liaise and interact with customers (internal and external) via approved communication channels in a positive and helpful manner
• Attend learning initiatives to improve work quality and enhance own skills
• Own and live up to company values

Qualifications and Experience:

• Higher Certificate and/or Advanced National Senior (Vocational) Certificates with NQF Level 4
• A minimum of 1 year experience in Warranty Clerk role with at least 2 years' workshop environment experience 
• Industry Legislative compliance

Skills and Personal Attributes:

• Client Focus
• Improvement Orientation 
• Interpersonal Effectiveness 
• Judgement
• Persistence and Tenacity 
• Personal Courage 
• Planning and Organising 
• Results Orientated Technical Competencies 
• Administration 
• Computer Literacy 
• Organisational excellence and productivity culture 
• Technical Learning 
• Uphold Ethics and Values

Closing Date 18 March 2026