Fresh Jobs at Salt Employee Benefits

Purpose of the role

• The Administration Manager is responsible for leading and managing the Cape Town administration team to ensure accurate, efficient and consistent service delivery.
• The position also plays an important role in supporting the growth and scalability of SALT’s Umbrella Funds by ensuring that member and employer administration processes remain effective, well controlled and responsive to business needs.
• As membership and participating employer numbers increase, the Administration Manager plays an increasingly important role in maintaining operational quality, supporting employee performance and ensuring operational resilience.

Key Responsibilities

• Oversees day-to-day administration and operational performance
• Workload management allocation
• Accurate service quality and control
• Manage and maintain operational risk and discipline
• SLA achievements
• Timely escalation of operational issues
• Strong client-focused service culture
• Supporting operational readiness as the Umbrella Funds and participating employer base grow
• Supervising Administrators
• Coaching staff
• Monitoring team productivity
• Responsible for new client set-up, installation and onboarding
• Drafting client special rules in line with applicable templates
• Monitoring and tracking S13A contributions on a monthly basis

Qualifications 

• Employee Benefits / Retirement Funds knowledge and experience is key
• Business Administration
• Financial Services
• Operations Management
• Business Management
• Minimum qualification: Matric and relevant certificates/diploma course in employee benefits, excel, MS word. Relevant retirement fund, employee benefits, regulatory or management qualifications will be advantageous.

Experience required:
The successful candidate should have appropriate experience in:

• Retirement fund and/or employee benefits administration
• Member and participating employer administration
• Benefit and claims processing
• Administration operations management
• Managing or supervising administration employees
• SLA and turnaround-time management
• Quality assurance and operational controls
• Client and stakeholder servicing
• Operational reporting
• Complaint and query resolution
• Process improvement and workflow management
• Minimum relevant experience: 5 years and more
• Minimum management / supervisory experience: 3 years and more

Leadership and Behavioural Competencies required:

• Leadership
• Accountability
• Client Centricity
• Operational Discipline
• Problem Solving and Decision Making
• Planning and Organisation
• Coaching and People Development
• Clear Communication
• Stakeholder Management
• Attention to detail
• Integrity and Professionalism
• Change Management

Deadline:16th October,2026

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Purpose of the role:

• We are looking for an experienced Specialist Fund Accountant & Administrator to join our Cape Town team.
• This is a dual-function role combining retirement fund administration, client portfolio management and Fund Accounting review and oversight.
• The successful candidate will manage a small to medium portfolio of participating employers, provide specialist support to the administration team, and perform first-level review and quality control across key Fund Accounting activities.
• The role requires a strong understanding of the relationship between member administration, employer contributions, investments, cashflows, accounting records, benefit payments and financial reporting.

Key Responsibilities:

• Manage the end-to-end administration of an allocated portfolio of participating employers and clients.
• Manage contribution billing, allocations, reconciliations and outstanding contribution matters.
• Process and monitor investment and disinvestment instructions, benefits and claims.
• Manage client queries and ensure agreed SLA turnaround times are achieved.
• Perform first-level review of monthly Trustee cashflow reports and quarterly management accounts.
• Review and authorise journals within the applicable delegated authority.
• Review monthly investment and contribution reconciliations and investigate discrepancies.
• Provide oversight of relevant unit-pricing processes and investigate unusual movements or exceptions.
• Assist with annual financial statements, audit working papers and external audit requirements.
• Liaise with auditors and coordinate the resolution of audit queries.
• Perform first-level Section 13A contribution monitoring and escalate outstanding or non-compliant matters.
• Assist with new client onboarding, installations, opening balances and reconciliations.
• Perform first-level review of participating employer Special Rules.
• Provide technical and operational backup to Administrators during peak periods, leave or vacancies.
• Identify financial, administration and operational risks and ensure exceptions are investigated, corrected and escalated appropriately.
• Assist with monthly and quarterly Trustee administration and financial reporting.

Qualifications: 
A relevant tertiary qualification in one of the following areas is preferred:

• Accounting
• Finance or Financial Management
• Commerce
• Employee Benefits / Retirement Funds
• Business Administration
• A related financial services discipline
• Accounting or financial-management studies combined with a strong understanding of retirement fund administration will be highly advantageous.

Experience required:
The successful candidate should have practical experience in a combination of:

• Retirement fund / employee benefits administration
• Fund Accounting or financial accounting
• Contribution and investment reconciliations
• Financial reporting and management accounts
• Audit preparation and working papers
• Client portfolio management
• Benefit and claims administration
• Section 13A contribution monitoring
• Investment and disinvestment administration
• Retirement fund administration systems
• Client servicing and SLA management
• Previous experience working across both Fund Accounting and retirement fund administration will be a strong advantage.

Competencies required:
The successful candidate should demonstrate:

• Strong analytical and reconciliation skills
• Excellent attention to detail and accuracy
• Sound Fund Accounting and retirement fund administration knowledge
• Strong Microsoft Excel and financial-analysis skills
• Ability to identify and investigate discrepancies
• Strong problem-solving and risk-awareness skills
• Ability to manage competing priorities and deadlines
• Strong client-service orientation
• Clear written and verbal communication
• Ability to work effectively across Administration, Fund Accounting, Investments, Risk and Compliance teams
• Accountability, initiative and sound professional judgement
• High levels of integrity and confidentiality

Deadline:30th October,2026