Jobs at NACOSA

Key Responsibilities

Programme Planning & Implementation

• Develop and implement strategies to achieve sub-district targets relating to mobilisation, recruitment, demand creation, service uptake, retention, referrals and mentoring.
• Compile, review and revise programme workplans in collaboration with the Programme Manager and relevant teams.
• Support target allocation and monitoring in collaboration with the Programme Manager, M&E and HR teams.
• Monitor programme performance and implement corrective measures where targets or deliverables are not being achieved.
• Support the development and implementation of Standard Operating Procedures (SOPs).
• Identify programme risks, challenges and implementation gaps and work with the Programme Manager to develop appropriate mitigation strategies.

Team & CBO Coordination

• Coordinate and provide oversight to Team Leaders and Community-Based Organisations (CBOs).
• Oversee mobilisation, recruitment, referrals, linkage and other programme implementation activities.
• Conduct regular site visits to monitor implementation, assess quality and provide technical and operational support.
• Facilitate team meetings, planning sessions and programme review meetings.
• Motivate, coach and mentor programme staff to achieve agreed objectives and targets.

Monitoring, Quality Assurance & Reporting

• Maintain accurate and complete programme records and supporting documentation.
• Conduct quality assurance visits and data verification checks.
• Review programme data and reports to identify trends, gaps, risks and opportunities for improvement.
• Track programme issues and ensure appropriate follow-up and resolution.
• Compile accurate and timely programme reports for management and relevant stakeholders.
• Document programme lessons learned, best practices and success stories.
• Support monitoring, evaluation, verification and programme learning activities.

Stakeholder Management

• Build and maintain effective working relationships with government departments, donors, implementing partners, CBOs, community leaders and other key stakeholders.
• Represent the programme at relevant meetings, stakeholder engagements, forums and other events.
• Promote effective collaboration and communication between programme stakeholders.
• Engage professionally with partners and stakeholders to support successful programme implementation.

Resources, Procurement & Administration

• Coordinate programme resource requests and ensure appropriate distribution of programme materials.
• Support procurement processes and payment administration as required.
• Monitor programme assets, equipment and inventory and ensure accurate records are maintained.
• Ensure programme resources are used appropriately and in accordance with organisational policies and procedures.
• Support audits, donor assessments, evaluations and verification exercises by ensuring that required documentation and records are complete and readily available.

People Management & HR Support

• Provide day-to-day support, guidance, coaching and mentoring to programme teams.
• Support recruitment, staff orientation and onboarding processes.
• Assist with attendance management, disciplinary processes and performance management in accordance with organisational policies.
• Identify staff development and support needs and escalate issues where appropriate.
• Promote teamwork, accountability and a positive working environment.

Compliance & Safeguarding

• Ensure programme activities comply with organisational policies, procedures, safeguarding requirements and relevant standards.
• Promote adherence to the organisational Code of Conduct.
• Identify and escalate compliance, safeguarding and programme implementation risks appropriately.
• Maintain confidentiality and ensure sensitive programme information is handled responsibly.

Requirements

Qualifications

• A post-Matric qualification in Social Sciences, Public Health or a related discipline.
• A valid driver’s licence.
• Proficiency in English and at least one other South African language relevant to the programme area.

Experience

• Minimum 5 years' experience leading direct implementation teams in target-driven programmes.
• Demonstrated experience in programme planning, implementation, logistics, monitoring and evaluation.
• Experience coordinating teams and/or CBOs in community-based programmes.
• Experience working in Gender-Based Violence (GBV) programmes or related fields.
• Relevant experience within the health and social development sectors.
• Experience working with Adolescent Girls and Young Women (AGYW) and/or survivors of sexual violence would be advantageous.
• Experience in economic strengthening and/or social employment programmes will be advantageous.

Knowledge & Skills

• Strong knowledge of HIV prevention, sexual and reproductive health, GBV and related programme areas.
• Strong programme coordination and project management skills.
• Proven ability to work towards and achieve programme targets.
• Good understanding of monitoring, evaluation, data quality and programme reporting.
• Strong stakeholder engagement and relationship-management skills.
• Excellent communication, facilitation and presentation skills.
• Strong leadership, coaching and mentoring abilities.
• Good problem-solving, planning and organisational skills.
• Ability to analyse programme performance and implement corrective actions.
• Proficiency in Microsoft Office and relevant programme management systems.

Key Competencies

The ideal candidate will be:

• Results-driven and target-oriented
• A strong people leader and team player
• Highly organised and able to manage competing priorities
• Analytical and solution-focused
• Proactive and accountable
• An effective communicator and stakeholder manager
• Committed to quality and continuous improvement
• Professional, ethical and dependable
• Committed to safeguarding and working with vulnerable communities

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Description

• NACOSA is looking for a highly organised, proactive and detail-oriented Programme Administrator to provide comprehensive administrative and logistical support to the SEF Project.
• The successful candidate will play a key role in ensuring the smooth implementation of programme activities by coordinating meetings, training events, procurement, finance administration, travel arrangements, records management and day-to-day programme logistics.

The duties and responsibilities of the Programme Administrator will include, but not limited to:

• Prepare and coordinate meetings, training events, workshops, and functions (invites, venues, catering, attendance registers, minutes, agendas, logistics).
• Arrange travel for external attendees (flights, car hire, accommodation).
• Capture and maintain training records on LMIS, manage filing systems, and ensure accurate record-keeping.
• Handle correspondence, distribute documents, and support general admin tasks (photocopies, audits, etc.).
• Welcome visitors, assist with reception duties, and ensure facilities are neat and presentable; report faulty equipment.
• Support finance processes: prepare payment packs, reconcile spend, manage petty cash/credit card use, and track payments.
• Assist procurement (stationery, programme materials, consumables, service providers), including supplier registration, quotes, orders, invoices, and delivery notes.
• Manage logistics and stock (storage, distribution, stock levels, packing, reconciliation, stock takes).
• Engage with partners and vendors professionally to support programme implementation.
• Support team members, mentoring, HR processes, and performance management where applicable.
• Perform ad hoc tasks and stand in for colleagues or supervisors when required.

Requirements

• Matric certificate or equivalent qualification.
• Office/Business Administration Certificate or Diploma required.
• Proficiency in English and one other South African language (African language advantageous).
• Code B driver’s license with no endorsements; at least 2 years’ driving experience highly advantageous.
• Minimum of 5 years’ administrative and/or personal assistant experience.
• Experience with event logistics, organising meetings, functions, and training sessions.
• Knowledge of structured environments with procedural guidelines (e.g., finance policies, systems).
• Experience developing online training programmes.
• Background in NGO/NPO work, with understanding of healthcare, GBV, or social employability programmes.
• Valid drivers licence

Personal Competencies

• Good written and verbal communication skills.
• Proficiency in Microsoft Office Suite with strong computer skills.
• Good time management, planning, organising, and prioritisation abilities.
• Achievement orientation with attention to detail and accuracy.
• Flexibility, adaptability, and organisational commitment.
• Strong information-seeking mindset and willingness to learn.