Vacant Jobs at Media24 (Pty) Ltd

Main purpose of the role:

• We are looking for a creative and detail-oriented Social Media Coordinator to support the planning, execution, and optimisation of our social media presence across multiple platforms.
• The ideal candidate should be passionate about books, digital trends, skilled in content creation, and able to engage online communities while supporting broader marketing objectives.

Key responsibilities:

(The primary tasks, functions and deliverables of the role)

• Create, schedule, and publish engaging content across social media platforms (e.g., Instagram, X/Twitter, LinkedIn, Facebook, TikTok)
• Write captions aligned with our brands and produce high-quality content
• Monitor social media channels daily and respond to comments, messages, and mentions in a timely manner
• Assist in executing social media campaigns, events, and promotions
• Stay up to date with social media trends, publishing trends, platform updates, and best practices
• Propose new content ideas based on trends and audience behaviour
• Assist with writing copy for newsletters and blogs
• Support the planning and coordination of influencer campaigns
• Track and report on social media performance metrics

Skills and competencies:

(The abilities that the individual needs to perform this role effectively)

•  Excellent written and verbal communication skills
• A passion for books
• Excellent organisational and administrative skills 
• Self-motivated with the ability to manage multiple tasks simultaneously
• Strong interpersonal skills and a teamplayer
• Ability to prioritise competing demands 
• Time management skills, with the ability to work under pressure and to tight deadlines
• Strong attention to detail and organisational skills
• Interest in pursuing new marketing opportunities and new ways of reaching readers whilst staying abreast of wider book trends
• Experience in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Basic graphic or video editing skills(e.g. Canva ,Adobe, CapCut)
• Experience with tools such as Hootsuite, Sprout or Buffer
• Own car and a valid driver’s license essential to travel to bookstores and events when required

Requirements:

• Bachelor’s degree in Marketing, Communications, Journalism, or related field 
• 1–3 years experience of managing social media accounts
• Familiarity with major social platforms and publishing tools
• Basic understanding of analytics and performance tracking

Closing Date 20 January 2026

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Job Description

• The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management.  The position is on site at our Randburg office.

 Key responsibilities

• To provide technical support and coordinate IT service delivery operations, ensuring efficient resolution of technical issues while maintaining service quality standards.
• Coordinating and resolving critical issues through effective communication with clients.
• Working directly with other service delivery specialists to ensure the quality of services is adhered to.
• Provide first and second-line technical support for hardware, software, and network issues
• Provide the required reports when needed.
• Ensure calls are logged on Service Desk and resolved within the SLA.
• Reassign tickets on ITSM to the relevant support groups.
• Assist users with call logging, where needed.
• Work closely with the procurement team to ensure administration of the devices is noticed and fulfilled.
• Ensure the EUD storeroom is always updated and the stock balances.
• Ensure the EUD tracker is updated with the latest data.

Requirements

• BSc Honours in Information Technology
• Sound understanding of ITIL practices
• Proven experience and track record in ITSM tools and processes
• 1+ years technical support experience
• 1+ years in service delivery
• Experience with service desk operations
• CompTIA A+ certification preferred

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Role Overview: 

• The Digital Marketing Administrator bridges the gap between digital marketing and sales teams to ensure digital campaign fulfillment.
• The role involves organising and maintaining campaign deliverables, communicating with both internal teams and clients, and providing administrative support, contributing to the success and efficiency of the digital department. 

Responsibilities: 

• Liaise between the sales and digital marketing teams to ensure timely and accurate campaign deliveries.  
• Monitor campaign start and end dates, providing timely reminders to relevant stakeholders.  
• Contact clients to request digital material, provide updates, and secure additional information as needed.  
• Respond to client inquiries about campaigns and relay needs or questions to the digital team.  
• Use project management tools like Microsoft Planner to track campaign timelines and materials.  
• Perform general administrative duties, such as cold-calling potential newsletter subscribers and compiling spreadsheets and schedules. 
• Assist in compiling and preparing reader demographic reports and similar analytics.  
• Ensure digital materials meet specs. And relay client expectations or inquiries to the digital team to ensure campaign success.  

Key Performance Indicators (KPIs): 

• Accuracy: Reduction in errors associated with campaign material or deadlines.  
• Efficiency: Percentage of campaigns delivered on time without delays.  
• Client Satisfaction: Positive feedback collected during and post-campaign.  
• Material Retrieval: Completion rate for materials requested from clients within defined timeframes.  
• Campaign Monitoring: Timely reminders and updates sent to the team regarding active and closing campaigns.  
• Administrative Tasks: Completion rate for assigned tasks, such as preparing demographics or managing contact lists. 

Required Education and Experience:  

• A qualification or experience in administration or a related field; familiarity with digital marketing and digital advertising sales is beneficial.  
• 1-2 years in a similar administrative or support role (digital marketing knowledge is advantageous).  

Required Skills and Attributes:  

• Strong organisational and project management skills.  
• Excellent written and verbal communication abilities.  
• Meticulous attention to detail and accuracy.  
• Proficiency with Microsoft Office Suite (especially Excel and Planner). 
• A proactive and solution-oriented mindset.  
• Ability to work both independently and as part of a team.