Vacant Jobs at Telkom

Core Description

• Responsible for identifying, analyzing, and responding to cyber threats and incidents targeting theorganization. This role combines deep technical expertise with investigative skills to monitor threat landscapes, detect malicious activities, and provide actionable intelligence to improve the organization’s cybersecurity posture. Works closely with SOC teams, digital forensics, and other cybersecurity functions to ensure proactive threat detection and eff ective incident response.

Job Responsibilities

• Oversee the planning, design, implementation, testing, and operation of cyber breach resilience processes and systems on networks and applications.
• Maintain awareness of the latest and common security threats, attack vectors, and Tactics, Techniques, and Procedures (TTPs) and maintain up-to-date threat profi les.
• Act as an escalation point and subject matter expert for cybersecurity incidents and threat mitigation.
• Develop and maintain incident management plans, procedures, controls, playbooks, and incidentresponse strategies.
• Lead cyber incident simulation exercises.
• Designing and implementing a disaster recovery plan, ensuring Telkom can eff ectively respond to unexpected security incidents.
• Monitor dark web, open-source intelligence (OSINT), and threat feeds to identify emerging threats.
• Ensure that adequate processes are in place to collect, analyze, and disseminate threat intelligence from internal and external sources.
• Lead or support cyber incident investigations, including detection, containment, eradication, and recovery processes.
• Enhance detection rules and use cases in XDR and threat detection platforms.
• Correlate intelligence with real-time security events to identify and prioritize threats.
• Develop dashboards, visualizations, and metrics to report on threat trends and incident statistics.
• Stay up to date with cybersecurity trends, zero-day vulnerabilities, and global threat activity.
• Lead and ensure collaboration with the SOC team during incident handling.
• Create threat intelligence reports, indicators of compromise (IOCs), and threat briefs for stakeholders.

Core Competencies

FUNCTIONAL KNOWLEDGE

• Deep understanding of threat actor tactics, techniques, and procedures; Profi ciency in using threatintelligence frameworks; Ability to contextualize and operationalize indicators of compromise
• Experience inevaluating open-source and commercial threat intelligence feeds; Competence in producing and validatingthreat intelligence reports and advisories

FUNCTIONAL SKILLS

• Analytical & Investigative; Communication & Interpretation; Decision Making; Problem Solving; Project &Task Management; Risk Awareness

ATTITUDES/ LEADERSHIP COMPETENCIES

• Integrity; Assertive; Confi dent; Initiator; Supportive; Persuasive; Team Player; Problem Ownership

Certifications

 

Education

• NQF 6: 3 year Diploma/ National Diploma in Information Technology

Experience

• 5 Years relevant experience

Additional Information

Certifications:

• Preferred certifications: Must have at least one of the following - CISM, CRISC CISSP, SABSA orISO27001/2.
• Additional desired certification: CoBIT, TOGAF, ITIL.

Special Requirements

• None

Physical Requirements

• None

Key Stakeholders

• Enterprise and IT Architects
• Internal Business Customers
• External Customers
• Consultants and specialists
• Executive & Governance Forums

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Core Description

• Responsible for establishing and maintaining an active, continuous programme for cost effective & efficient management of the company's archives, records and electronic records in accordance with statutory and regulatory requirements.
• This involves a Group-wide legal compliance accountability, as well as governance, policy ownership and training responsibilities. It also requires the ability to manage Group risk and ensure digital accessibility of information.

Job Responsibilities

• Identify and acquire materials of historical significance. 
• Evaluate the value of records for retention or disposal. 
• Arrange and describe records according to archival standards. 
• Ensure the long-term preservation of materials through proper storage and conservation techniques. 
• Make materials available to researchers and the public, including creating finding aids and online access. 
• Provide support to researchers using the archives. 
• Ensure the archive store is well maintained to avoid environmental deterioration.
• Conduct training to selected BU’s Record Officers.
• Update the Document Retention and Archive Policy according to legislation.
• Capture archive records on the Archive intranet portal.
• Digitise archive records selected for permanent preservation.
• Ingest the digitised records to the Archive intranet portal.
• Guide Telkom employees on how to transfer records to the archive.
• Write appraisal report on each archive group.
• Organise document destruction and file the destruction certificate.
• Manage the archive risk controls in Telkom GRC.
• Prepare and maintain an up-to-date Group Archive policy and guidelines.
• Manage to contract workers in the Telkom Group archive. 
• Ensure compliance of the Archive with all the relevant legislative requirements, including creating a file plan, liaising with the regulatory bodies and ensuring the archiving environment is at the correct level.
• Ensure compliance of the Telkom Group Archive to relevant laws and regulations such as National Archives and Records Service of South Africa Act (Act No. 43 of 1996), Promotion of Access to Information Act (PAIA, Act No. 2 of 2000, Protection of Personal Information Act (POPIA, Act No. 4 of 2013), Electronic Communications & Transactions Act (ECTA, Act No. 25 of 2002).
• Implement the Telkom Group Archive Digitisation programme.

Core Competencies

Functional Knowledge

• Communication; Archive and Records Management Legislation; Archive Practices and Processes; Archive Policies; South Africa History and applicable archives and record and information storing legislation; Statutory and Regulatory Requirements

Functional Skills

• Analytical; Problem solving skills/ solution oriented; Ability to work independently; Excellent organisation and administration; Computer applications; Trustworthy and integrity 

Competencies (Behaviour)

• Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches.
• Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
• Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
• People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
• Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values aligned with company Values; Trustworthy; Disciplined; Discreet; Independent; Organized; Integrity

Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 5 Years relevant experience

Additional Information

Qualifications and experience:

• Relevant degree/ diploma (NQF level 6/7) preferably in the archive and records management studies or information and knowledge management studies (management, retrieval and organisation of information).
• Relevant experience in the management of archives, records, and electronic records.

Special Requirements

• Valid Drivers license

Physical Requirements

• Ability to lift and carry boxes or volumes weighing up to 10-20kg

Key Stakeholders

• Telkom employees
• Telkom GRC
• Regulatory Bodies
• BU representatives
• Internal/ external researchers
• Metrofile
• Group Contract workers

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Core Description

• To accurately validate and in realtime capture records on the company database and/ or test/ provide minor new additions and re-arrangements of the Copper and Optic fibre Network as well as Special Circuits for adherence to Company and customer specifications and new technology demands.

Job Responsibilities

OUTPUT 1

• Validated and Purified Data

SUB-OUTPUTS

• Obtain / analyze information / reports
• Process information / reports
• Provide feedback
• Maintain data

RANGE
Types:

• Network Data
• Equipment Data

OUTPUT 2

• Maintained Resources

SUB-OUTPUTS

• Inspect resources
• Replace and/ or service resources
• Update records

RANGE

• Vehicles
• All Infrastructure Quality Division Equipment

OUTPUT 3

• Processed Documentation

SUB-OUTPUTS

• Obtain documentation
• Complete and/ or certify documentation
• Verify records
• Submit records

RANGE

• All related documentation

OUTPUT 4

• Compiled Report

SUB-OUTPUTS

• Receive request/ identify need and analyze
• Collect information
• Process information
• Generate report
• Validate report
• Distribute to relevant role players

RANGE

• Production
• Exception reports
• Monthly Reports
• Periodic reports
• Conformance Reports
• Deviation reports
• Specific reports
• OUTPUT 5
• Validated/ Tested/ Provided Network
• SUB-OUTPUTS
• Obtain request
• Process request
• Conduct validation/ test
• Provide minor new network infrastructure
• Capture information
• Provide feedback to stakeholders

RANGE

• Telkom network

OUTPUT 6

• Tested Cable

SUB-OUTPUTS

• Receive instruction
• Perform task
• Provide feedback

RANGE

• All cables

OUTPUT 7

• Administered Documentation System

SUB-OUTPUTS

• Identify forms to be completed
• Perform task
• Provide feedback

RANGE

• Network documentation
• Cable documentation

Core Competencies

FUNCTIONAL KNOWLEDGE

• Test Equipment; Network Infrastructure; Networks; Network Layout

FUNCTIONAL SKILLS

• Planning; Interpretation; Technical; Analytical; Organising; Creative

ATTITUDES/ LEADERSHIP COMPETENCIES

• Discreet; Responsible; Calm; Trustworthy

Certifications

• None

Education

• NQF 4: Grade 12
• OR NQF 3: Grade 10 (Int) and relevant modular training

Experience

• 3 Years relevant experience

Additional Information

• Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• Valid Drivers license
• Ability to work away from home for short periods of time (rural sections)

Physical Requirements

• Work at Heights
• Work in Confined Spaces
• Colour Vision