Business Analyst: Operations at Capitec Bank

Job description

• Quality
• Responsible for the development of a comprehensive functional descriptions
• Interact with relevant business unit(s) to gather and document business requirements
• Develop functional description according to agreed format and standards
• Ensure sign-off of functional description document by relevant role players
• Discuss this documentation with internal and external IT resources to hand-over functional description for technical specification
• Responsible for the development of comprehensive test plans
• Work with users to define the testing strategy, including detailed test cases, test plans and exit / entry criteria
• Ensure that UAT testing is performed according to previously approved test plans
• Verification / validation of test results
• Perform post-implementation testing
• Provide post-production feedback report to users and IT
• Innovation
• Constantly strive to keep abreast of client requirements, behaviour and profiles to design simplistic and affordable solutions
• Continuously develop an understanding of the existing environment
• Constantly strive to improve current business processes, products and features
• On-time delivery
• Liaise with the Project Management Office (PMO) to define precise project development requirements and deadlines
• Ensure design documentation completed according to agreed deadline
• Responsible for re-prioritising tasks / projects according to key business requirements

KNOWLEDGE, SKILLS & EXPERIENCE

Qualifications
Min:

• Grade 12
• Ideal:
• Relevant 3 year degree / diploma in IT
• A formal tertiary qualification (certificate / diploma) in Business Analysis (i.e. through FTI)

Knowledge
Min:

• Must have detailed knowledge of:
• IT systems development processes
• Application development
• Business analysis and design
• Standards and governance
• Testing practices

Ideal:

• Detailed knowledge of:
• Agile development life cycle
• Banking systems
• Knowledge of UML and business process modelling (BPM)
• Solid understanding of:
• Capitec Bank’s systems environment
• Capitec Bank business model
• Best practices for Quality Assurance (QA)

Skills

• Communication skills (written and verbal)
• Interpersonal / Relationship management skills
• Negotiation and influencing
• Facilitation and presentation skills
• Analytical, diagnostic and problem solving skills
• Business acumen
• Strategic thinking
• Adaptability to change
• Attention to detail
• Planning and organizing skills
• Project Management skills
• Ability to work under own initiative without guidance, cope well under sustained pressure and deliver to deadlines
• Willingness to take ownership and accountability

Experience

• Min:
• Must have proven experience as Business Analyst (BA) within the (specify) environment

Ideal

• Business Analyst
• At least 3 - 7 years’ experience as Business Analyst
• Basic project management experience

ADDITIONAL INFORMATION

• Own car
• Valid driver’s license
• Contactable on (own) cell phone
• Willing to work after hours / over weekends
• Clear credit record
• Clear criminal record