- Accomplishes project objectives by planning and evaluating project activities.
Desired Skills & Experience
- Bachelor Degree or Diploma in Information Technology, Computer Science or Telecommunications
- PMBOK / Agile / ITIL
- 5 - 10 years of IT/Telecommunications industry experience
- Minimum 5 years project management experience in managing medium to Large software development projects
- Intermediate level Knowledge and experience in agile methodology would be an added advantage
- Strong Stakeholder Management and customer facing capabilities
- Good Technical Understanding
- Delivery focused
- Project management certification preferred
- An ability to understand and anticipate the client's needs and provide consultancy as required
- Specialized project management skills in order to plan, monitor and track projects to meet the target KPIs
- Highly developed analytical and problem solving skills
- Requires team leadership skills
- Requires highly developed communication skills to direct, influence and gain co-operation with team members and customers
- Requires an excellent understanding of the Software Development Lifecycle
- Must have managed teams end to end in Project or Program Manager capacity
Primary Responsibilities
- Provides overall leadership to entire project team, including overseeing other functional team leaders
- Typical scope – Project(s) or component(s) of a larger project
- Communicates with internal/external clients to determine specific requirements and expectations; manage client expectations as an indicator of quality, perform timely escalations
- Creates and manages the estimates, project plan, project schedule, resource allocation to ensure targets are reached
- Follows the project life cycle methodology defined under the PMO and Organizational process framework
- Responsible for maintaining positive and ongoing relationships with clients and project team members
- Plans and integrates the work of multiple teams on a project
- Identifies issues and risks in a timely manner and develops/implements appropriate mitigation and contingency plans
- Reports project status in a timely and accurate manner
Deliverables
- Deliver identified high-risk major technology projects / programmes within budget and time requirements.
- Accountability for client stakeholders, project schedules, quality requirements, resource allocation, risk, requirements & change
- Manage client engagement and relationships while providing overall leadership to project teams
Personal Characteristics
- Confident communicator
- Demonstrate initiative, drive and proactive attitude;
- Exceptional ability to encourage and influence others;
- Strong sense of ownership and responsibility;
- Objective driven as opposed to task driven;
As a CSG employee your contributions to our success are a big advantage to the company and we believe you deserve to have a valuable selection of benefits, competitive pay and total rewards in return. Our benefits offer some important “must haves” plus valuable programs that let you customize your coverage to fit your needs, today and tomorrow. Our multiple recognition programs are yet another way we recognize one another for the contributions, team work, dedication, innovation and accomplishments that have enabled our growth for more than 25 years.
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