Senior Client Experience Management Consultant at Tangent International

Job description

My client is currently looking for a Senior Client Experience Management Consultant to be based in Johannesburg on a permanent basis. The successful candidate will have/be

• Bachelor degree or above in telecommunications or computer relevant
• At least 10+ year sales/business development/marketing experience in the CT and IT industry.
• Solid experience in CEM solution and big data analytic.
• Great knowledge in wireless network optimization, Core Network, BSS and OSS is preferred.
• In-depth understanding of eTOM business process, TAM and ITIL IT Service Management.
• Fantastic customer-facing and communication skill with existing relationship with C-level operators highly preferred.
• Excellent English in both verbal and written
• Must be eligible to work in South Africa
• Willing to travel

In return, my client offers a fantastic package with a basic salary.