Telesure Learner Management Specialist at Telesure Group Services

Job description

The Learner Management Specialist is responsible for all strategies, process development, configuration and good governance activities relating to the Telesure Learner Management System (SumTotal).

Role Accountabilities:

• Responsible for day-to-day management of the learning technologies platforms, both synchronous and asynchronous including all operational aspects and publishing of content, such as learning objects for hte learning management system;
• coordinates the technical aspects of the quality assurance process to ensure the accuracy and integrity of all information and data residing on the learning technology platforms,
• ensuring the availablity of various technical and user reports required from the systems; and, coordinating the technical aspects of the testing and implementation of hte technical development tools.

Experience and Skills required:

• Essential: Grade 12
• A recognized IT certification/diploma/Degree
• 3 - 5 years experience providing technical suort for learning technology platforms and development with at least 1 - 2 years in direct customer service support.
• Ideal areas of experience: Learning and Development and Insurance.