Medical Aid Specialist at The Wholistics Planning Group

Job description

COMPETENCIES:

• Excellent time management skills
• Strong communication and administrative skills
• Must show attention to detail and have the ability to work independently
• Must be service orientated and deadline driven
• Must uphold the Company's value system and be able to work under EXTREME pressure
• Must be enthusiastic and well groomed
• Ability to show initiative and enthusiasm
• Must have good listening skills and empathy
• Must be a Team player
• Trustworthy and competent client relationships

KEY RESPONSIBILITIES:

•  Be fully knowledgeable of the different Medical Aid schemes offered by different health providers to ensure that corporate and individual clients' requirements are fully met.
•  Prepare all marketing and reporting material for relevant Board of Management meetings of the Employer/s concerning the affairs of the Medical Aid scheme, and / or relevant member presentations.
• Assist in all tender and re – quote activities expected for each Employer whenever requested to ensure cost competitiveness and product education.
•  Assist in the preparation of new scheme quotations and recommendations - corporate and individual.
• Maintain a strong, effective relationship with the Employer Clients and all Medical Aid FSP administrators and consultants.
•  Assist clients resolve all outstanding underwriting and new business requirements during the application process; further assist clients in escalated queries.
•  Adhere to the Group’s practice management and compliancy processes, including the FAIS and FICA Acts without exception.
• Be fully responsible for the entire administration of the Company's Health Book.

MINIMUM REQUIREMENTS:

• At least 3 years full time employment in the medical aid industry
• Matric
• Comprehensive knowlege of products across all registered health providers
• Computer proficiency in Microsoft Outlook, Word and Excel and a good understanding of the internet
• Sound knowledge of the Financial Services Industry
• Broker Tools knowledge - ESSENTIAL
• Own transport

NB: PLEASE ENSURE THAT YOUR RESPONSE MEETS THE SPECIFICATIONS OF THIS CAREER OPPORTUNITY WITHOUT EXCEPTION