Credit Control Manager at Spintelligent

Job description

Requirements:

• Tertiary education in a commercial field of study
• 5-7 years of collections experience
• Supervisory experience in a credit control environment would be a distinct advantage
• Microsoft Office

Responsibilities:

• Staff Management
• Direct management of 3 credit controllers responsible for debt collection and invoicing
• Identifying relevant staff training requirements
• Managing staff performance
• Providing support to Credit Control team and being the point of contact for problem solving

Invoice Control/Debt Management

• Delegation of workflow
• Management of invoicing procedures
• Management of credit control functions
• Cash collections
• Improvement and management of cash flow
• Reduction of debtor days and debt exposure
• Identify, report on and address areas of risk
• Liaison with event and finance teams
• Management of debt collection agency
• Prepare weekly 52 week cashflow forecasts
• Provide debtors report
• Daily/weekly management reporting
• Review of debtors ageing with Finance Manager, identifying risks and solutions around reducing risks
• Monthly review of ageing and company bad debt provision
• Reviewing overpayments and unallocated receipts to resolve issues in a timely manner with the A/R team
• Reviewing and preparing debt write offs
• Reviewing and preparing refunds
• Working with A/R team to ensure contra/barter deals are processed and cleared
• Releasing of foreign receipts
• Processing of credit card payments

Competencies:

• Above average interpersonal relations
• Excellent written and verbal communication skills
• Ability to work under tight deadlines
• Outstanding analytical ability with acute attention to detail
• Leadership ability
• Ability to work in a fast paced, time sensitive environment where meeting tight deadlines is critical
• The ability to use own initiative and act independently, making judgment calls where necessary
• Drive and determination – results driven, yet empathetic and able to balance the possible conflicts that may arise from managing changing environments.
• Excellent negotiation skills
• Excellent excel skills