Senior Learning and Development Manager at Nedbank

Job description

Job Purpose

To create and manage the implementation of the Learning and Developmentstrategy within business units to achieve business strategy.

Job Responsibilities

• Align and operationalise strategy for Cluster to meet objectives by interpreting the business, Group HR- and Group Learning and Development strategy.
• Design Business Unit/ Cluster Learning and Development Strategy and the implementation thereof.
• Address business needs by translating business requirements into Learning and Development requirements and by developing implementation plan/s.
• Address client requirements and operationalise implementation plan.
• Ensure the appropriate actions are taken where required by monitoring progress of the implementation plan.
• Address deviations from standards and requirements to meet client expectations by managing Learning feedback exceptions.
• Ensure transformational targets for own team are met.
• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
• Stay abreast of developments in field of expertise, ensuring personal and professional growth.
• Understand and embrace the Nedbank vision and values, leading by example.
• Ensure culture survey results improve year on year. Ensure a client service culture through various by delivering world class service.
• Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.
• Reduce cost and improve work processes and productivity.
• Manage associated budget for implementation plan.
• Ensure accurate budget for the Cluster.
• Ensure timelines are met as agreed with stakeholders.
• Provide agreed information, resources, professional advice and strategic contribution by analysing requirements and delivering Learning and Development solutions in the most cost effective manner, within agreed timeline and meeting financial and business objectives.
• Ensure payment, analysing and approving all vendor invoices.
• Manage client relationships to enable strategy and address training needs.
• Engage with clients to determine and understand the learning needs that will address business objectives.
• Select and source vendors. Address identified business development needs.
• Ensure the development solution address requirements and ensure delivery within agreed timelines by contracting and negotiating with vendor/s, addressing any deviations.
• Create networks for building collaborative relationships.
• Optimise efficiency and embed the correct values by ensuring that team understand and support Nedbank' s vision, values and strategy.
• Manage performance of team and hold them accountable for managing the performance of their teams by implementing performance agreements and ensuring a clear vision.
• Identify talent pool through conducting career conversations and utsing the talent grid principles and by developing talent retention programmes.
• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with teammembers.
• Achieve continuous improvement goals and create an environment whereby self, managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.

Preferred Qualification

Honours Degree (HR Development, HR, Education, Industrial Psychology, Business Management)

Type of Exposure

• Coaching and mentoring others
• Building a community of leaders
• Developing a divisional strategy plan
• Influencing stakeholders to obtain buy-in for concepts and ideas
• Managing business risks
• Developing succession plans
• Conducting benchmarking exercises to identify improvement opportunities
• Executing major organisational change
• Networking and building relationships
• Managing a department or area

Minimum Experience Level

3- 5 years Learning and Development industry experience

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Business principles
• Capacity planning
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Learning and development methodologies
• Methods for measuring training effectiveness
• Organisational behaviour theory
• Principles of project management
• Relevant regulatory knowledge
• Stakeholder management
• Strategic planning
• Talent management
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Aligning Performance for Success
• Building Partnerships
• Communication
• Customer Focus
• Decision Making
• Influencing