(1240) Security Leaning & Development Support Coordinator - GSMD at South African Reserve Bank

Job Description

Brief description

• The main purpose of this position is to plan, organise and drive all tasks in support of the Security Learning and Development value chain to ensure effective implementation of all learning interventions.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Coordinate the improvement processes of training materials and programs, ensuring they meet the specific needs of the security department.
• Collate information and input from the Learning and Development Practitioners with regards to the creation and revision of course content, learning objectives, and training methodologies to ensure a consolidated view.
• Schedule training sessions, workshops, and seminars, considering the availability of participants, practitioners, and resources.
• Manage the logistics of training events, including venue arrangements, equipment setup, catering, and travel arrangements to ensure a conducive learning environment. 
• Upload course material, maintain accurate, up-to-date training records, track progress and monitor the completion of training modules on Learning Management System, for security learning and development within the SARB Group.
• Ensure all training documentation complies with internal policies and regulatory standards for please elaborate
• Support the GSMD Learning and Development function in the facilitation of training evaluations to ensure the effectiveness of training programs through feedback collection, assessments and performance metrics.
• Create evaluation forms, administer, track, and analyse course evaluation feedback information, pre and post work and/or assessments, 360-degree learning surveys and update the learning management system accordingly.
• Prepare and present reports on training activities and outcomes and recommend areas for improvement to the Manager:  Security Learning and Development and relevant stakeholders.
• Serve as a first point of contact for internal and external stakeholders regarding the GSMD Learning and Development function, addressing enquiries and coordinating participation as well as resolution of queries.
• Provide administrative support to the GSMD Learning and Development function, including scheduling meetings, preparing documents, and managing correspondence.
• Supports the Manager:  Security Learning and Development with setting strategic direction for the Unit by collating input from the GSMD Learning and Development function for inclusion in the annual strategy review and providing input into the departmental strategy objectives.
• Drive the Unit’s finance and procurement demand planning process by collating all requirements linked to the annual training plan for submission to the GSMD Management Support Unit for finance and procurement purposes.
• Compile and monitor the Unit’s finances including forecasting and budget collation, submission of invoices and reporting on the Unit’s budget performance.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• A minimum of a Diploma in Administration or Education, Training and Development Practices or an equivalent NQF 6 qualification;
• a minimum of three to five years’ experience in an office management environment; and
• knowledge of the learning and development industry, learning management systems, information management; budget management, stakeholder management and reporting.

Apply Before 09/15/2025