Academic Administrator at Milpark Education

Job description

The Role

The position of Academic Administrator sits within a relevant department or across departments within the School of Investment and Banking. The staff member will be responsible for various tasks related to academic administration of a department or of the School with regard to allocated programmes or modules. The general purpose of the academic administrator role is to support all team members in achieving the School’s academic deliverables and the overall goal of student satisfaction.

Would you be excited about the following tasks?

• Assist the programme manager to admit students onto and sign off registrations as well as exemptions for allocated programmes
• Manage part-time academic recruitment as well as induction, training, feedback and payment
• Ensure excellent customer service and student communication on allocated programmes
• Manage academic learning platforms for assigned modules
• Manage academic deliverables and timelines for allocated modules
• Assist with qualification reviews, oversight meetings, at risk meetings and student surveys
• Take responsibility for general administrative tasks in the School or department, including arranging functions/training
• Matric plus a NQF 5 or 6 qualification in business/commerce or related field
• A degree or further qualification will be an advantage
• 3 years of experience in academic administration
• Industry experience in investment administration, investment management and/or banking will be an advantage
• Experience with MS Office
• Takes initiative and presents solutions rather than problems
• Is pro-active and a self-starter
• Is self-sufficient and finds out relevant information without having to be prompted
• Understands the balance of attention to detail and getting tasks done as soon as possible
• Sees the bigger picture
• Is able to work in a pressurized and fast-paced environment and diverse team
• Has a passion to help and support individuals and hence is a natural customer service talent
• Will not shy away from engaging friendly but firmly with (more) senior staff members or students
• Can work independently but also in a group
• Writes and speaks English fluently and correctly

Education

• Matric plus a NQF 5 or 6 qualification in business/commerce or related field
• A degree or further qualification will be an advantage

Experience/Technical skills

• 3 years of experience in academic administration
• Industry experience in investment administration, investment management and/or banking will be an advantage
• Experience with MS Office

Desired Behavioural Competencies

• Takes initiative and presents solutions rather than problems
• Is pro-active and a self-starter
• Is self-sufficient and finds out relevant information without having to be prompted
• Understands the balance of attention to detail and getting tasks done as soon as possible
• Sees the bigger picture
• Is able to work in a pressurized and fast-paced environment and diverse team
• Has a passion to help and support individuals and hence is a natural customer service talent
• Will not shy away from engaging friendly but firmly with (more) senior staff members or students
• Can work independently but also in a group
• Writes and speaks English fluently and correctly

Closing Date: 05/01/2018