Airfreight On-Site Controller at Kuehne + Nagel

Job description

There is an exciting opportunity for a dynamic individual to join the Airfreight operations in our Port Elizabeth Office in Eastern Cape to focus on imports. He/she will be responsible for daily shipments, from collection to final delivery and oversee the full clearing and forwarding process for the client including all documentation requirements.

Responsibilities Will Include But Are Not Limited To

• To be a representative Kuehne + Nagel at the customer site.
• To support and maintain good client relations.
• Indent monitoring of orders placed with Suppliers.
• Monitoring daily uplift report and MEA report to ensure shipments are registered and booked as per standard procedures.
• Confirm arrivals at any of the international airports and that cargo is drawn and loaded.
• Arranging invoices to customers.
• Arranging final deliveries ( Domestic deliveries ).
• Liaising with Customer, Airlines, and Agents.
• Updating of AIRLOG handover status 2300.
• Ensure Data Quality is up to date.
• Sorting out queries with client.
• Sorting out queries with accounts.
• Sorting out queries with overseas offices - including after-hours follow up.
• Obtain handover charges from airlines/other agents.
• Advising the Shared Services Centre if there is out of RFQ charges applicable.
• Lodging of pro-forma claims to airlines and reports all damages/discrepancies to relevant
• parties, and keeps Claims register updated and communicated with the customer.
• Batch Euro+ ZAR invoice, insert appropriate references, and prepares handover spread sheet and handover to the customer and transport for sign off.
• Monitor customer statements, and communicate with finance and origin office on payment, including the Finance team in Johannesburg.
• Provide appropriate support to the team outside of normal working hours.
• Submit monthly finance and KPI report to the relevant department.
• Preparation of data needed for quarterly business review reporting.

Your Skills And Experience

• Matric and at least 3 - 5 years’ experience within a Clearing and Forwarding Company.
• Excellent Customs Knowledge.
• Previous knowledge of working with an automotive customer will be a distinct advantage.
• Computer literacy skills (Microsoft Word, Excel, PowerPoint).
• Demonstrated ability to communicate, present and influence credibly.
• Focused on the provision of excellent solutions to customers.
• Must be able to work under pressure.
• Proven ability to deal with conflict and difficult customers.
• Must be able to prioritize work.
• Must have good computer skills with the ability to work on Acon/ SALog.
• Must have excellent client relationship skills.
• Must have meticulous attention to detail.
• Attention to detail is very important.
• Candidate must be a team player.

What We Offer

This is an excellent opportunity for a freight forwarding specialist to join an airfreight team focusing on customer excellence. The candidate will have the opportunity to be part of a sterling network worldwide and grow his/her career with a respected forwarder .

Preference will be given to candidates that supports the implementation of Kuehne+Nagel’ s Employment Equity plan.

Contact

Thulani Hlatshwayo