Human Resources Representative at Ford Middle East & Africa

Job description

The Human Resources Representative is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues and involves union consultation as well as negotiations and related processes. The Human Resources Representative acts as an employee champion and change agent.

• Daily consulting with production management on shop floor issues.

• Develops A3, Master Schedule and work plan for the respective area.

• Advise and is the people operating system champion for the respective area.

• Support and advise production management on dealing with absenteeism management.

• Tracks and reports on absenteeism and other related matters on a daily basis.

• Reports on the progress against the people operating system on a weekly basis.

• Lead for recruitment and selection processes in respective business unit.

• Conduct disciplinary hearings and related matters.

• Attend constituency meetings and relevant union meetings, and report back to HRLO supervisor and line management respectively.

• Consult with Union on production and other related matters.

• Attend Union negotiations and related processes.

• Keep records of meetings, hearings and relevant constituency statistics.

• Represent Company in CCMA matters.

• Responsible for the delivery of the all training related issues within the area.

• Advise and coordinates the implementation of the pulse action plans for the area.

• Supports and advise management on matters relating to recruitment.

• Reconciles the monthly headcount report in consultation with the area supervisior

• Attends weekly manning meetings and ensures the accuracy of headcount reports.

Knowledge, Skills & Abilities:

• Generalist Human Resources experience and good conflict resolution skills.

• Good understanding of production systems (applying Master Schedule, A3 and work plans).

• Understand and apply HR processes and computer systems.

• Intermediate to advanced PC Literacy.

• Good understanding of manufacturing operations.

• Ability to timeously and effectively deal with recruitment and selection.

• Ability to conduct disciplinary process including external Company representation in terms of litigation, including a thorough understanding of labour legislation and ability to apply such in the workplace.

• Good consultation and negotiation skills. This includes professional communication through consulting with Union members and building relationships.

• Improve Union relationships and implement Union / Company agreements.

• Promote professional communication through consulting with Union members and building relationships.

• Implement people operating strategy.

Qualifications & Experience:

• Relevant Human Resources degree or diploma.

• 5 years Human Resources experience with a strong background in Labour Relations preferably in an Auto industry or manufacturing industry environment (with high Union presence).